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"Exellent Superior room, spacious and clean room, superking size bed, on the hard side but suited us, lovely foyer and bar area, very friendly and helpful staff. Location suited us with plenty parking ( you have to pay but this is getting normal these days), lovely to walk along the riverbank into Durham, We only used the Restaurant for breakfast ( which was included) nice selection for breakfast which we enjoyed..We would definitely use again if in Durham.."

"Ideal location for visiting Durham etc & good Internet. Rooms outside a little tired but superb bathroom with lovely hot water and good lighting especially good for ladies applying makeup. Bed comfortable and bedding lovely. Room very clean. Staff were good at conversing with customers. Although only stayed one night would have no hesitation in booking again and would book direct."

"Great location, have stayed here twice now with no issues."

"Lovely hotel, beautiful grounds, nice deluxe spa room, comfy bed, friendly, courteous staff, all across the hotel departments. The only negative is the evening meal. The restaurant had a nice ambience. The starters were nice then we both went for the Wagu cheeseburger which made your mouth water when you read the description on the menu. It arrived and was dry, no taste, in not the toasted sesame seeded brioche bun as described but a dry catering type bun, a lettuce leaf and a slice of tomato, it was served with about 12 dry fries, really disappointing to say you were allocated £32 each towards the evening meal. We would stay again but not eat at the hotel. "

"Very happy with this stay.."

"Excellent! Have just booked to stay again"

"Enjoyable and relaxing "

"Well located and clean. Lovely staff"

"Great spa facilities the food was great very relaxing and informal staff always happy to assist and very pleasant all round "