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Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

3.5 star property
Guests unwind in a tranquil city retreat with an indoor pool and spa treatments, while enjoying Asian cuisine throughout the day at this welcoming hotel

Choose dates to view prices

The Parkmore Hotel & Leisure Club sits in the heart of the city, offering a peaceful garden and terrace escape. Travelers can enjoy Asian dishes from breakfast through dinner at the Birdcage restaurant, then balance indulgence with Pilates or yoga classes at the on-site gym.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$207
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Fitness facilities
  • Laundry facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.00 to 11.00 for adults and GBP 9.00 to 11.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Frequently asked questions

Does Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW have a pool?

Yes, this property has an indoor pool. The swimming pool is closed on Christmas Day and New Year's Day.

How much does it cost to stay at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW on 24 May 2026 start from NZ$207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW?

Self-parking is free at this property.

What time is check-in at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW?

Check-in start time: 2 PM; check-in end time: 2 AM.

What time is check-out at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW?

Checkout is at 11 AM.

Where is Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW located?

Located in the heart of Stockton-on-Tees, this hotel is within 1 mile (2 km) of Butterfly World and Preston Park. Ropner Park and IB Leisure are also within 3 miles (5 km). Stockton-on-Tees Eaglescliffe Station is 8 minutes by foot and Allens West Station is 12 minutes.

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

7.8

Location

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 138 out of 450 reviews
Rating 8 - Good. 152 out of 450 reviews
Rating 6 - Okay. 92 out of 450 reviews
Rating 4 - Poor. 49 out of 450 reviews
Rating 2 - Terrible. 19 out of 450 reviews

Reviews

Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Great staff, room was clean and comfy and quiet and a good nights sleep
Stayed 1 night in Jan 2026
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for my trip. Clean comfortable and the food in the restaurant was great. Great friendly staff.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

christopher

Liked: Cleanliness, staff & service, amenities
Clean room. Nice walk to the center of Yarm.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Carol

Liked: Cleanliness, staff & service, amenities
Clean room good storage Good bed and bathroom Lack of well place plug sockets Felt a bit tired re decor, Reasonably priced evening meal, good variety and tasty food
Stayed 1 night in Oct 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend break

Had a lovely, stay Clean, comfortable & friendly place
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, our family room was a little less fancy than the rwat of the hotel but thats fine, the food was lovely and so were the staff. The pool was nice, the area needs a little bit of a refresh and the spa was out of order but overall we had a loveky stay and will be back.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Comfy bed Lovely pool area
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Great last minute night away with kids. Lovely hotel, friendly staff and brilliant leisure facilities! Mark couldn't be more helpful! If there was one down side, the restaurant menu could do with a revisit (very limited) and the beautifully cooked steak and fresh fish were very much let down by the frozen chips! BUT, the breakfast was amazing! Will definitely visit again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay here. Welcoming staff on arrival, clean , comfy and spacious rooms, a better than expected gym, and nice food. The rooms were cosy and had everything required, free toiletries in the bathroom which was a nice touch. The gym was great considering it was a hotel gym, lots of equipment and free weights. Didn’t use the spa but looked more than good enough and clean. Ate here for breakfast and evening meal. Wasn't a massive menu but a good selection and was enjoyable. A little longer wait between courses than preferred but was quite busy. A special mention to Wendy on reception. Very welcoming, informative and above all a lovely lady.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

chiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

I love staying here. This is my 4th stay. Staff is lovely, rooms are perfect comfortable and it’s great to have the addition of the gym can’t wait to be back
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, room comfort
Great value stay ! Staff were super as was the cooked breakfast . That was top notch
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

I Went for mother's day had a wonderful time and a great breakfast, not a very big cooked breakfast but great food cooked well
Stayed 1 night in Mar 2024
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Comfortable hotel with good spa ( if a bit tired). Easy location for trains, economic
Stayed 1 night in Nov 2024
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Really excellent staff, decent food. Room was on the small side but adequate.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grandchildren loved the swimming pool
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful hotel

This hotel was delightful The staff were excellent and the swimming pool area was great - even though the pool itself is quite small. If we need to stay in the area again we will certainly rebook.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Rommel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, great leisure facilities, good breakfast. We had dinner which is good for the price. Comfortable beds. We will come back again.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Simran

Liked: Cleanliness, property conditions & facilities
Staff at Reception was not smiling and that just put me off. Did not want to make much effort to welcome. Room was lovely. Very warm but i opened a window. No fridge though. Lovely dated property though. Didn't get to use pool or stay for breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when visiting family. The staff are wonderful and very friendly. The room was clean and had everything you needed. Highly recommended
Stayed 3 nights in May 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Stay

Staff were friendly and helpful. Bed was comfy and breakfast was good. Room was very dated and very dusty/dirty in places/bathroom dated. There was also a little bit of a smell in the room. Given this, dont think it was worth the money paid.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ALISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in a great size family room. Swimming pool for the kids was great. Staff all friendly and very helpful (we had a visit from the tooth fairy whilst there 😊 ) Pancakes for breakfast made the kids day! Good location with car to lots of things. Would recommend.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Pamela

Liked: Amenities
Staff were very obliging, friendly and helpful. My room and bed was so comfortable.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and Comfortable Stay

Staff were very friendly, helpful and attentive. The room was nice, clean, tidy and I had a comfortable nights sleep. Nice selection of food. Solo female traveler and felt safe at all times.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good money for value. Loved the use of the pool and sauna. Well needed after a 4hr drive. Comfortable room.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Efficient, helpful and friendly staff from check in to check out. Refurbished bathroom spoilt by damage to panel at side of bath and bottom of bathroom door and bottom of cup(?) stain on wood at side of basin. Room comfortable, clean and quiet.
Stayed 1 night in Dec 2024