Desk, iron/ironing board, cots/infant beds, rollaway beds
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Reviews of Inn of Rockwall

2.5 out of 5
Inn of Rockwall
1130 East I-30, Rockwall, TX

Reviews

6.6
Rating 10 - Excellent. 114 out of 510 reviews" "
Rating 8 - Good. 129 out of 510 reviews" "
Rating 6 - Okay. 115 out of 510 reviews" "
Rating 4 - Poor. 63 out of 510 reviews" "
Rating 2 - Terrible. 89 out of 510 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

D, Dallas

Liked: Staff & service, amenities, property conditions & facilities
They made my stay comfortable.
Stayed 2 nights in May 2024

6/10 Okay

Yuri, Texarkana

Travelled with partner
Liked: Staff & service
Staff was friendly and helpful. Room was decent. Location is convenient and quiet.
Stayed 1 night in Apr 2024

2/10 Terrible

Marshall

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In desperate need of any maintenance one can think of. Tetanus shot is needed walking through the door. Used needle found in dresser (charging more than $50 a night is a sin)
Stayed 1 night in Apr 2024

10/10 Excellent

lost

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean central
Stayed 2 nights in Apr 2024

6/10 Okay

Eileen, Denton

Liked: Staff & service
Stayed 2 nights in Apr 2024

2/10 Terrible

Marshall

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very damaged and not safe for children doors broke in half screws hanging out of missing drawers microwave sparks and almost caught fire massive foundation issues and huge cracks in the ceiling. Don’t book here if there’s any events they will charge over $190 for a $50 max room
Stayed 1 night in Apr 2024

2/10 Terrible

Chloe

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff. House keeping didn’t even bring towels or take out trash and that’s all they had to do because I kept my room clean when I was there.
Stayed 1 night in Apr 2024

8/10 Good

Bruce

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only detractor is the perpetual traffic roar from nearby I-30
Stayed 2 nights in Mar 2024

6/10 Okay

Nicole, WYLIE

Disliked: Cleanliness, amenities, property conditions & facilities
They are nice most of the time but they could really care less about the people that are staying here they only care about getting money
Stayed 1 night in Mar 2024

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff make you feel welcome especially the front desk.
Stayed 7 nights in Mar 2024

10/10 Excellent

Nicole, Gautier

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

robert

Stayed 4 nights in Mar 2024

2/10 Terrible

Chloe

Stayed 1 night in Mar 2024

2/10 Terrible

Malena

Disliked: Cleanliness, staff & service, property conditions & facilities
Gross
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
It was convenient, cheap and bed was comfortable
Stayed 1 night in Mar 2024

6/10 Okay

Nicole, WYLIE

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
Nothing unique but it's a safe warm place to stay
Stayed 1 night in Mar 2024

6/10 Okay

Nicole, WYLIE

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
Like they finally told me they would accept cash i don't like that they know this is the only place we can go but then sell all the rooms for 2 days
Stayed 1 night in Mar 2024

8/10 Good

Lisa

Stayed 3 nights in Feb 2024

10/10 Excellent

Deidrisa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Tv didn’t want to work nor did the lights work that were close by the door entrance. But we got a good night sleep and the beds weren’t bad to get some rest.
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Nicole, WYLIE

Disliked: Staff & service, amenities, property conditions & facilities
Electricity went out in room and here it is 17 hours later still not fixed
Stayed 1 night in Jan 2024

4/10 Poor

Nicole, WYLIE

Disliked: Staff & service, amenities, property conditions & facilities
Moved rooms and microwave doesn't work have been told for 2 days they will give us one but we don't have it leaves food options slim to none due to no other option for heating food
Stayed 1 night in Jan 2024

10/10 Excellent

Cassidy

Stayed 1 night in Jan 2024

6/10 Okay

Andrew

Liked: Staff & service, amenities, property conditions & facilities
It was ok. Basically average. Cheap budget room. Nice. Didnt have any issues here. Staff was very nice
Stayed 2 nights in Jan 2024

10/10 Excellent

cassidy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet
Stayed 1 night in Jan 2024

8/10 Good

Nicole, WYLIE

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Robert

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Joe

Disliked: Amenities
It served the purpose.
Stayed 2 nights in Jan 2024

8/10 Good

Nicole, WYLIE

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff is super nice. Wish they kept the breakfast out later and also wish they had laundry facilities and better access in and out of hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Veronica

Stayed 1 night in Dec 2023

10/10 Excellent

Daquan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Nathan

Disliked: Cleanliness, amenities, property conditions & facilities
Landscape unkept, dirty
Stayed 1 night in Dec 2023

10/10 Excellent

Cassandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the Google reviews were very unfair. The staff was very respectful to my personal belongings. The room is cleaned every day. The only issue is it’s right next to a highway and the highway noises very loud. I had to buy earplugs to be able to sleep.
Stayed 3 nights in Dec 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water need more power but the rest very good
Stayed 2 nights in Nov 2023

10/10 Excellent

Baldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Rey

Liked: Staff & service
Need more security within the area
Stayed 1 night in Nov 2023

8/10 Good

Nicole, WYLIE

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
I dont like no laundry facilities or close food within walking distance. Staff is nice and offer some kind of breakfast
Stayed 1 night in Nov 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Nicole

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was very polite. Didn't like that the vending machine declined every single card we tried to use and the fact it says it has laundry facilities but it doesn't.
Stayed 1 night in Nov 2023

8/10 Good

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Carol

Stayed 1 night in Nov 2023

6/10 Okay

Dylan

Stayed 3 nights in Nov 2023

4/10 Poor

Jeff

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad all the way around
Stayed 2 nights in Oct 2023

6/10 Okay

Eric

Liked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

ERIC

Stayed 1 night in Nov 2023

6/10 Okay

Penni

Disliked: Amenities
The room I rented was minimal and clean. I stayed at the hotel for two days and did not realize that the towels and soaps would not be replaced after the first day. Also. the TV kept messaging me that the remote control needed the batteries replaced. Overall, the cable was good but I had to replace the cable installation a few times.
Stayed 2 nights in Oct 2023