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"Staff friendly and welcoming. Rooms basic but clean. Lots of parking. Breakfast was standard, fresh and with a choice of a hot option."

"Lovely hotel nice and clean and modern. Pricey breakfast and parking and a coffee for £4.50 but otherwise pleasant stay"

"The room was clean and comfortable. Also the staff very fr"

"From check in which took 40 mins as they couldn’t find our booking, which was paid for in January. To paying for a meal where chips were hard and stale, did tell the member of staff but was told he would tell the kitchen, he pick up the chips and never returned, not would you like me to get you some fresh chips, nothing, reported it to reception, not interested, reported again the next morning and luckily got a decent member of staff Nichola I think her name, she refunded me my money. Breakfast was cold, day two went to make a coffee there were still water left in the kettle, the kettle was very dirty, the shower was dirty and rusty, toilet stained, the worse thing was when we noticed old blood on the pillow, that was the final straw we checked out and booked into the Hilton which to my suprise was the same price a night as we paid for this awful hotel, experia have been amazing sorting this out for us. I have photos of the things I mention here. This hotel needs the health and safety going in to access this."

"Wonderful hotel. It was a lovely room and staff were friendly."

"All good. Bit of a ripe paying £5 for parking"

"Toilet seat covers not screwed fixed, gets detached when opened - I had to reattach the whole cover to the pins"

"Check in was easy. Staff friendly, pizza was dear. Breakfast had a good choice"

"Everything was great but wasn’t impressed with the threadbare carpet in room 452! It let the hotel down. "