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Reviews of Hotel Arche Częstochowa

4 out of 5
Hotel Arche Częstochowa
Olenki 20, Czestochowa

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 164 reviews" "
Rating 8 - Good. 41 out of 164 reviews" "
Rating 6 - Okay. 8 out of 164 reviews" "
Rating 4 - Poor. 3 out of 164 reviews" "
Rating 2 - Terrible. 4 out of 164 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

GIANCARLO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really good Hotel
Everything ok, but the Breakfast is over 10
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Travelled with family
Stayed 1 night in Aug 2023

10/10 Excellent

Tatiana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Halina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Eddie

Liked: Staff & service
Good experience
Stayed 1 night in Aug 2023

8/10 Good

Bony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed her before and the service is consistent and good. Safe and clean hotel with good restaurant. This last time the room was on the 3rd (highest floor) and had a sloping roof. It was not as nice a room as previous stays. that would be my only caution and am not sure how many rooms are like that. Have to watch your head.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a perfect location for a visit to the shrine of our Lady of Czestochowa. It is quiet, but within walking distance of everything. I enjoyed my time at this hotel.
Stayed 1 night in Jun 2023

8/10 Good

Johnathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location and property
Stayed 4 nights in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality & style next to Jasna Gora
Great property a short walk to Jasna Gora. Outstanding breakfast.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Bogdan, East Rutherford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

christopher

Stayed 2 nights in Nov 2022

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff , great facility and would stay there again
Stayed 1 night in Oct 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a very easy walk from the Jasna Gora Monastery and close to the main streets. Restaurant in the hotel is also quite good.
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice one
Nice hotel very clean nice people superb parking , great breakfast Two issues one constant noise from air condition outside fans . Two smaller one restaurant’s menu little strange I was expecting some local food but I was offered seafood platter , they should put some comfort food on the menu
Stayed 1 night in Aug 2022

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice if no party
Nice hotel overall, issue is they host parties and the whole hotel is loud. In addition, air conditioning was out so that made the noise all the worse. This was on a Thursday. Make sure they don’t have a party booked and you should be ok. The location is fantastic and 3 minutes to the monastery, shortcut through the parking lot for the pilgrims.
Stayed 1 night in Jun 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet and the staff was extremely friendly and helpful. I would recommend to all travelers to the area.
Stayed 3 nights in May 2022

2/10 Terrible

Michael

Liked: Cleanliness
Stayed 3 nights in Apr 2022

10/10 Excellent

Przemyslaw

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastyczny hotel. Zdecydowanie bezkonkurencyjny pod wzgledem ceny jak rowniez i warunkow. Ponadto oferowane posilki bardzo smaczne, wygodne lozka i bardzo mila obsluga. Na pewno kolejna rezerwacja bedzie w tym samym miejscu.
Stayed 2 nights in Jan 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and safe hotel in small polish town
Stayed 1 night in Dec 2021

10/10 Excellent

Wojciech

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Oct 2021

8/10 Good

Bony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - good food
Stayed 1 night in May 2021

10/10 Excellent

Wojciech

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Piotr

Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Częstochowa
I was going to book somewhere cheaper, but my boss had already booked in here and wanted me to join him to make taxis etc easier. I’m glad I did, this is a great hotel, everything looks brand new and the decor is perfect also it’s next to the cathedral which is well worth a visit.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

JM, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for sightseeing and for visiting the holy place
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Sloppy Housekeeping!
Everything is good except, housecleaning doesn’t did not clean the sink nor the cups for tea with no refill of tea/coffee. That was not good.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Do not recommend the hotel Breakfast was very disappointing But dinner was excellent
Stayed 2 nights in Jun 2019

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very enjoyable
The staff was very friendly and helpful. The breakfast buffet was excellent. Many delicious choices and we were able to enjoy it outside. The room was very chilly when we arrived but we were able to make adjustments to the temperature and it improved quickly. We had originally only booked one night, but were so pleased we stayed an extra night.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay, and staff was friendly and helpful. we had a good time
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very good restaurant, nice breakfast. Beds were not very comfortable, we didn't like the pillows.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missing shampoo and conditioner , the room overall was very clean, so was the bathroom ,we like the hotel staff very friendly and helpful.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, polite staff, excellent breakfast. Close tó the Black Madonna.
Stayed 2 nights in Apr 2019

8/10 Good

RUMIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Peter, Vienna

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Nice 4* hotel with need of improvement
The hotel is rather new. It is next to one of the main sights in the city. Walk to the center is about 20min. The breakfast is very nice and offers a wide range of choices. Overall a really nice hotel (worth 4*). BUT I know that things can happen and usually I would not comment such a situation in detail - but the management decided not to react at all to my complaints. And therefore I need to point out the shortcomings here. We check in and put the “do not disturb” sign outside. So on the next day - when we left at 1:30pm - we kindly asked the reception to organise room cleaning. We came back at around 4:45pm and nothing was done. After some clarification of the situation, cleaning was offered for 6pm. At 6:30pm I came back - without any cleaning done. The staff offered another cleaning at 7:30pm that we kindly declined (we needed the room) and just asked for towels. A front desk manager was kind enough to offer us two voucher for a drink at the bar. If that would be the end of it, I still consider it a 4* service! But leaving on the third day at 1:45pm and putting a “please clean” sign on the door, we were quite disappointed seeing our room at 4:45pm again not cleaned. As I could not reach the front desk, I sent an email to the official "feedback email address" - with no reply at all. In the end we stayed in a nice room without any cleaning - and no apologies or feedback. Although it is a nice 4* hotel - service and communication need quite an improvement
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Great location, walking distance to the monastery. Parking is available for a small fee at the hotel. Would stay again!
Stayed 1 night in Nov 2018

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room in a convenient location
Comfortable room in a convenient location within walking distance of the monastery. Nice breakfast. Good internet connection. Helpful staff.
Stayed 1 night in Oct 2018

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The hotel appears to be quite new and therefore in good condition. the rooms were spotlessly clean which is wonderful and not as usual as one would hope! Check in and out were very easy, there was Wifi in the room and ti was close to town and the main sights but still quite a quiet location. My only small complaint was the breakfast, the juice machine wasn't working and my colleagues had one glass of orange juice and one of apple, which looked identical! The scrambled eggs were liquid and tasteless and there were no boiled eggs and there was bread in with the bacon meaning that as a coeliac I couldn't eat it. I had asked for Gluten free options but that amounted to fruit, yoghurt and some cheese slices! For anyone without specific dietary requirements would be great. On the hotel a very nice hotel.
Stayed 1 night in Oct 2018

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contented and satisfied, good value for money.
Excellent throughout, though I found the breakfast a little expensive but as I do not eat very much, that may be my fault not yours.
Stayed 3 nights in Sep 2018

4/10 Poor

Humberto

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bad air conditioning
Although is a nice hotel and the food is really good, the air conditioning is weak, badly weak, in the summer having 30 C + you just cant sleep, I will probably understand if Poland was transitioning from communism, but after 29 years most of the hotels and houses around Czestochowa lack this necessity and the latest heat waves hitting Europe certainly do not help.
Stayed 3 nights in Jun 2018

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and close to the cathedral
Large spacious rooms, very nice breakfast buffet and very convenient to the cathedral
Stayed 1 night in Jul 2018

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good new hotel
Nice new hotel in convenient location - 5 minutes to shrine, which is likely to be most frequent reason for visit, about 15 to town centre. Good food and friendly staff
Stayed 3 nights in Jul 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once stayed, you will return!
Clean rooms, great WI-Fi connection, quality breakfast and lovely staff, cannot ask for much more, have stayed here over 10 times for business and also with family, each time it does not dissapoint, the best hotel in CZ for me :-)
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018