Crystal Beach Holidays from NZ$5,471

The room smelled a little damp, the bed was very comfortable and clean, the walls were damaged and the bathroom door was stained and damp, good TV channels and they have a microwave and refrigerator. The breakfast isn't very varied, but it's decent. Coffee is available all day, very tasty, and the pancake machine is a great way to make breakfast. It's what saves the day. The staff is very attentive to everyone and makes sure nothing is missing. We'll be back.

Exceeded expectations: Clean room, staff was friendly, breakfast was good. Will definitely book again.

Unfortunately both restaurants serve the same thing with no other options other than adding an omelette. However the choices are very kid friendly. The food was all cooked well. We had dinner at the bar/restaurant and I can't rave enough about the blackened salmon. Fantastic chef! Everything there was top service and taste. The check in desk was where I had issues. My room was prepayed and I found out the next morning the check in staff charged me again. I'm still waiting on my charge card statement to make sure the charges were reversed. Everything else was top notch. All the staff was friendly and helpful, even the check in desk.

Staff members are very helpful and frequently.