Hotels near Croydon Purley Oaks Station

"The allocated room was a lot better compared to my last visit. Staff were helpful and polite as usual. "

"Dear Customer Service Team, I am writing to formally raise a serious complaint regarding a recent booking I made through your platform. The condition of the hotel I was assigned was completely unacceptable, far below any reasonable standard, and frankly shocking. From the moment I entered the room, there was a strong, unpleasant smell that made it extremely uncomfortable to stay. The entire environment felt unclean and neglected. Most concerning of all, the bed sheets were visibly dirty and appeared not to have been changed at all. This is something I find absolutely unacceptable, especially considering I was travelling with my baby. Due to these conditions, my baby was unable to sleep, and I did not feel it was safe or hygienic for us to remain in the room. The situation became so distressing that I had no choice but to immediately leave the hotel in the middle of the night. I had to call my husband, who travelled all the way from Birmingham to come and pick us up. This experience was extremely stressful, inconvenient, and completely ruined our stay. I trusted your platform to provide safe and clean accommodation, and this booking failed in every possible way."

"The room window broken aircon broken door lock broken shaver socket hanging off wall live wires sink smashed and poor repairs shower mouldy fridge not cold mattress stings coming thru . Breakfast hot dog sausages toast cold eggs overdone basic pastries but great juice. Full of builders. Lift and corridors smell badly of smoking with cheap air fresheners to try and cover NEVER EVER STAY HERE IF YOU SWW GOOD REVIEWS BEWARE OF THIER ORIGIN THE WORST HOTEL EVER AND WE COVER THE UK FOR WORK !!"

"X"

"Clean room for the night. Staff were lovely."

"It’s perfect for short stay"

"Very convenient and comfortable"

"Staff were very welcoming and helpful "

"No Aircon in the room. Could have been cleaner. Parking very limited. Some guests received parking tickets for on street parking. Bed was comfortable. Staff pleasent. Shower in the room was very poor."