Search Inns in Cranleigh

"Great place"

"Our stay was overnight following a late flight arrival. We checked in without any hassle and found the staff welcoming and courteous. "

"Clean rooms,very helpful staff and easy to get there.No luggage storage available for the guests "

"Perfect! This hotel was the perfect budget friendly spot. What stood out to me most was the cleanliness and warmth of the staff. It’s well connected to public transportation and if you need to get to the airport there are shuttles every half an hour. I will be back for sure "

"We’re decided to stay here as it’s connected to the terminal as we were flying back into Gatwick at 3am. The hotel was very nice, the staff knew we were checking in late so all was ready. This was good, and they can accommodate you checking in at that time. Room was clean, bed quality was good. The only negative comment is about breakfast.. it finishes at 9:30 as most people stay to fly out early the next day; we were the opposite. While just about making it on time, the staff proceeded to clear it away around us as soon as it turned that time even though we were standing there with empty plates and cups working out what to do.. it was quite staggeringly bad service, which was reported to reception as we left. So overall the hotel is very good and does its job; just make sure you are at breakfast before the time limit.. We didn’t stay long enough to know what the rest of it was like.. "

"Lovely suite"

"Staff friendly and nice at check in, though room not cleaned properly, seems previous occupants liked to empty their milk and sugar on to the chair pulled up to the desk! Housekeeping failed to miss this when cleaning the room. Stayed in a cosy double which had a full length mirror, I’ve stayed in many of the rooms at Oatlands and even some of the more expensive rooms don’t have full length mirrors which I find odd. Curtains hanging off the rail - this is so easy to sort I fail to see why these things aren’t sorted promptly and plug in the bathroom sink was broken. I stay for the convenience for work and most of the time it just hits the mark - this time was just a below standard really. "

"Rooms a bit tired, table service took a while. But it's conveniently located at the end of a long day."

"A disappointment in the quality of the hotel, its condition, and its services. The room was so cold when I arrived I thought I was outside, and needed to use a difficult-to-regulate space heater. There was "no cook tonight", so the restaurant was closed. "