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"Good"

"Despite it been newly built 4 yrs ago, the hotel still remains very new! Loved the new modern designs. Big comfortable rooms, beds plus toilets.. and truly a gem in the heart of Épernay city. And very conveniently located next to Champagne Avenue. Takes less than 5 mins to walk to Moet Chandon.. The other big highlight was the breakfast! Whilst not the widest, it had great quality .. not often you get avocados! Couple of things to note though, there wasnt a refrigerator nor a coffee maker which is strange for a hotel of this quality n 4 stars. Not that it mattered for us since its late spring and there was instead a hot water dispenser machine (first time seeing this vs a kettle) n coffee sachets. Was told only the suites get a coffee machine.. Parking was eur15 per day despite some reviews saying u can ask for eur28 per week. But tats what they charge for E vehicles. Whichever, best to book the lot in advance. They can only cater for 8 or so in premise. Overall we would come again. And recommend to others.. The sloght"

"Clean room, friendly staff. Convenient and easy "

"I loved this hotel. It is a bit of walk to the heart of town, but en route you will find many wine tasting rooms and beautiful villas. My room was elegant and the staff were lovely. I stayed here in March so the pool wasn't open yet, but it would be a special place to stay in the summer. The breakfast was excellent and everyone was incredibly accommodating and helpful in making suggestions about champagne tastings, restaurants and excursions. "

"Good no frills hotel, clean, very friendly staff"

"Fantastic hotel a short walk from the village with a variety of restaurants "

"It really wasn’t worth the cost. The breakfast was extortionate - the facilities were basic, the bistro wasn’t open, the Michelin Star restaurant was fully booked, to pay this kind of money for basically a room on a main road wasn’t worth it. Staff were lovely though "

"From the moment we arrived at Le Royal Champagne Hotel & Spa, everything felt effortless and perfectly curated. The reception team was warm, attentive, and handled check-in with a level of ease that set the tone for the entire stay. The concierge service was exceptional, proactive, knowledgeable, and genuinely invested in elevating our experience beyond expectations. Our Garden Suite was simply stunning. Spacious, beautifully designed, and opening onto serene views that made every moment feel peaceful and private. Dining was a highlight. The restaurant delivered not only outstanding cuisine but also impeccable service. A special mention to our waiter, whose champagne recommendations were absolutely perfect, thoughtful, refined, and tailored to our taste, making the experience even more memorable. A place where every detail is mastered with elegance. Truly unforgettable."

"Everything was great and the walking distance to the main Champagne houses makes this hotel unbeatable "