Front of property - evening/night

Reviews of The Llawnroc Hotel

4 out of 5
The Llawnroc Hotel
33 Chute Lane, Gorran Haven, St Austell, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 239 out of 375 reviews" "
Rating 8 - Good. 97 out of 375 reviews" "
Rating 6 - Okay. 23 out of 375 reviews" "
Rating 4 - Poor. 12 out of 375 reviews" "
Rating 2 - Terrible. 4 out of 375 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Llawnroc Hotel - peaceful & enjoyable stay
A few days away for a special birthday and it was indeed special. Really well appointed room with balcony (morning suntrap) and sea view. Very friendly and helpful staff with special mention to Jo and Lisa who went out of their way to help us. Excellent breakfast. Only one disappointment was that the restaurant was closed. However would thoroughly recommend staying at this hotel and visiting the small village of Gorran Haven which has an amazing community spirit with volunteers running a local bus service or manning the fabulous coastal path cafe.
Stayed 4 nights in Sep 2023

6/10 Okay

david

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023
Response from Llawnroc Reservations Team on 17 Aug 2023
Thank you so much for your review. We hope to welcome you back to the hotel in the future.

8/10 Good

Kerry

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023
Response from Llawnroc Reservations Team on 17 Aug 2023
Thank you for your kind review. We hope to welcome you back to the Llawnroc in the future.

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Great hotel and location for a short holiday break.
Stayed 4 nights in Jun 2023
Response from Llawnroc Reservations Team on 17 Aug 2023
Thank you for your kind response. We hope to welcome you back to the Llawnroc in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel the new Management not so good needs a lot of sorting out. The staff are lovely but the owner has some odd ideas. Food and menu poor same menu every day.
Stayed 4 nights in May 2023

4/10 Poor

d

Business traveller
Disliked: Staff & service
llawnroc poor
pretentious and overpriced. Food was microwaved chilli with rock hard rice. Details were sent in advance but had to provide again at check in. 1 person attending bar, serving in restaurant and doing reception. for the price per night charge this was very poor.
Stayed 1 night in May 2023

8/10 Good

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice and clean, Queen bed room was spacious, lovely seaside views, staff were very friendly and accommodating. Food was good but the menu was a bit traditional and could have done with more options such as vegetarian, vegan, gluten free etc. Gorran Haven is a beautiful spot, beautiful surroundings, just be prepared for very narrow roads around the village but the hotel car park has plenty of room.
Stayed 2 nights in May 2023

10/10 Excellent

Jennifer

Stayed 1 night in May 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Lovely staff but not a luxury hotel. 3 star would be more accurate. Bar is a sports bar with football on large tvs, lounge is a sparse and make-do area, only one towel each, no toiletries in room on arrival, air-con not working etc. Food offer nothing special at all.
Stayed 1 night in Apr 2023

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel well recommended
Hotel fantastic, staff fantastic and great service. I would 100% stay there again. Constructive feedback would be the bedrooms and bathrooms need an update. Bit more furniture in the larger room would have been nice (Coffee table & comfy chairs) otherwise you're just sitting on the bed all the time, easy fix.
Stayed 1 night in Apr 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem
A gem of a hotel and location with great staff / Megan and lovely breakfast lady (Debbie? sorry if wrong!) who helped my wife work out where her past relatives lived. New owner and his dogs very friendly too.
Stayed 2 nights in Mar 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff.
Stayed 2 nights in Feb 2023

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a great time we had staying at the Llawnroc! The staff could not have been more welcoming and nothing was too much trouble! The General Manager, Alan, in particular was an excellent host and made us feel very special. We had a lovely spacious bedroom, cleanliness and hygiene were excellent. We were so Impressed, we booked another stay later in the year.
Stayed 5 nights in Feb 2023
Response from Bex on 19 Feb 2023
Hi Christine,Thank you so much for your review! It is wonderful to hear you enjoyed your stay with us & we look forward to seeing you again later in the year.

6/10 Okay

May

Stayed 2 nights in Dec 2022

10/10 Excellent

David

Stayed 2 nights in Dec 2022

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay.
Really enjoyed our stay. Lovely hotel, great food and above all, really friendly, happy and helpful staff. Already booked for next year.
Stayed 2 nights in Nov 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay.
Amazing hotel, what a find. Very quiet but Harry checked us in and served us in the bar all evening. The food was fantastic, room was amazing. Will definitely be staying again.
Stayed 1 night in Nov 2022

8/10 Good

Sarah

Stayed 1 night in Oct 2022

6/10 Okay

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view. Lovely room. Great hotel. Reception area is great and the staff were very welcoming and helpful. Breakfast was really good, service excellent, could not fault our stay l. Thank you to all the staff.
Stayed 1 night in Oct 2022
Response from Kirsten Assistant Reservations Manager on 6 Oct 2022
Hello,Thank you for your feed back. We are so pleased that you enjoyed your stay with us and we hope to see you again in the future!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay in September.
The bed was really comfortable and the food was delicious. Friendly and helpful staff. Would recommend.
Stayed 1 night in Sep 2022

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome and Harry was extremely helpful. Superb view over the cove. Dinner and breakfast delicious (altho we asked for items to be omitted at breakfast but still got them!). Hanging space in small cupboard very small but we were only there 1 night (sadly) so wasn’t too much of an issue.
Stayed 1 night in Sep 2022

4/10 Poor

Victor

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The restaurant service was awful and the quality of food poor. Long waits. Waitresses very good
Stayed 2 nights in Sep 2022

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view and staff so friendly and helpful.
Stayed 2 nights in Sep 2022

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Llawnroc Hotel is a gem. Situated in a small village on the coast it is a better than 4* hotel with very comfortable rooms and very good quality dining facilities. Staff are all very friendly, helpful and relaxed. I ate dinner there twice and the food was excellent. Breakfasts consisted of both cold buffet items and hot dishes cooked to order. The hotel caters for both vegetarian and vegan diets. My room was large and had all modern conveniences including air-con, safe and fridge. The town of Gorran Haven has a few small beaches and only a small number of shops and other facilities. However it is very pretty and offers lots of walking options. It is also well situated for access to the main Cornish tourist locations. I loved my stay at the Llawnroc and would happily return there.
Stayed 4 nights in Sep 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
This place was in the middle of nowhere so starting to get worried. We walked in the doors and immediately were amazed. We arrived after the restuarant had closed down and were starving. The gentleman who checked us in checked with the chef and he said no problem, they would make us something & bring to our room. That is exactly what they did. The food there was amazing and the staff was super friendly and they all went above and beyond to help us along the way.
Stayed 1 night in Sep 2022

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness
.
Stayed 6 nights in Aug 2022

10/10 Excellent

hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just spent 5 nights at this hotel. Lovely sea view with modern clean room and very comfy bed. Food at hotel was lovely both breakfast and evening meals which were not too expensive. Goran haven is a very pretty little harbour resort with quaint cottages and little church. Steep hill down to it though which is fine if you dont have any mobility issues.
Stayed 5 nights in Aug 2022

8/10 Good

Emily

Stayed 1 night in Aug 2022

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, nice food. Staff helpful but a little inexperienced
Stayed 2 nights in Jun 2022

8/10 Good

Chris

Travelled with partner
Liked: Staff & service, property conditions & facilities
We liked our balcony room which was kept clean with a fridge and safe which were very handy breakfast was very good with a great choice from a continental buffet to having a cooked to order choice from the menu.
Stayed 7 nights in Jul 2022

10/10 Excellent

Louis

Stayed 2 nights in Jul 2022

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night’s sleep, lovely hotel …
We spent the first night of our honeymoon at the Llawnroc before heading to the Scillys - the hotel is lovely! The decor is stylish, the bar area and restaurant very comfortable and the room plush. We were very happy with our stay, had a good night’s sleep and there were some lovely touches such as robes in the bathroom and lovely local fudge. The service was ok - seemed a little under staffed although the hotel wasn’t particularly busy. We chose this hotel due to great reviews of their restaurant but we received a call a day or two before our stay to advise the restaurant wasn’t open for evening meals but there were restaurants a few miles away and taxis available. When we got there we were told taxis are hard to get as they come from St Austell so instead of heading out we wandered down to the quay and had a couple of drinks in a little bar opposite the fish n chips shop and then had said fish n chips and a glass of wine (they have a little restaurant at the front). We were thankful for this as otherwise without getting back in the car our options were very limited. We would stay again and hope they can re-open the restaurant soon though.
Stayed 1 night in Jul 2022

8/10 Good

Sue

Stayed 1 night in Jul 2022

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the sea in Gorran Haven. Service was top notch, staff including General Manager Craig went above and beyond to make our weekend stay fantastic. Will definitely be back to continue our exploration of South Cornwall
Stayed 2 nights in Jun 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

DAVID

Liked: Staff & service, room comfort
Ideal for a quiet and peaceful get-away.
Great position and views, the road was quite a steep climb down and back to the Beach/Harbour. Very peaceful which was just what we were looking for. Excellent service from a very friendly and welcoming staff.
Stayed 6 nights in May 2022

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice getaway place with a lovely beach area. Hotel staff really friendly and helpful, I would recommend.
Stayed 3 nights in May 2022

10/10 Excellent

jordan

Stayed 1 night in May 2022

8/10 Good

tracy

Liked: Property conditions & facilities
Seaview with being on view
Had room seaview although this was the case it overlooked hotel pub garden (as they all do )so you had to have curtains pulled across for privacy and was very noisy until closing time so didn’t get to see much view without being on view . Also shower was in bath which is quite high and there is no support rail so made it very hard getting in and out of . Cleaning of hotel has gone downhill-since here 5 years ago as has service in restaurant and breakfast along with menus short staffed I believed was the reason but I also hate being called ‘guys’everytime addressed we are retired and clearly not guys this seems to be normal among young staff nowadays and think it needs to addressed and couples especially addressed correctly .
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay
We enjoyed a three night stay at the Llawnroc hotel. Everything was superb. Very clean and tidy, lovely breakfasts and the staff couldn’t have done more to help. Would definitely recommend.
Stayed 3 nights in Apr 2022

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel in a super position overlooking the village and sea. Upgrade to sea view essential or a view if the car park! Rear of hotel a bit grubby. Breakfast excellent, dinner not so good, had to send meals back as they were overcooked. Room clean and tidy, noisy refrigerator. Overall very good but not “superb”.
Stayed 2 nights in Apr 2022

10/10 Excellent

Noel

Stayed 2 nights in Apr 2022

10/10 Excellent

Philippa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
just had a great stay at the llawnroc hotel, would definitely stay again and recommend to all. all staff were very welcoming and accommodating. very clean spacious room. terrific!!
Stayed 4 nights in Apr 2022

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with view
Nice room with a Good view. Comfortable & clean. Good breakfast and staff welcoming. Recommend.
Stayed 3 nights in Mar 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant 3-night stay
Friendly, helpful staff, good food ,quiet location with coastal views.
Stayed 3 nights in Mar 2022