Exterior
Check availability

Reviews of Hampton Inn By Hilton Cornwall

3.5 out of 5
Hampton Inn By Hilton Cornwall
1757 Vincent Massey Drive, Cornwall, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 69 reviews" "
Rating 8 - Good. 14 out of 69 reviews" "
Rating 6 - Okay. 3 out of 69 reviews" "
Rating 4 - Poor. 1 out of 69 reviews" "
Rating 2 - Terrible. 2 out of 69 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nong

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and enthusiastic, like family.
Stayed 1 night in May 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New hotel. Very clean.
Stayed 1 night in May 2024

10/10 Excellent

Angela, Thunder Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very roomy and the walk in shower great!
Stayed 1 night in May 2024

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment, friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Arish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was immaculately clean and organized. I could communicate with the front desk by text, which was very convenient. I really enjoyed this stay!
Stayed 1 night in Apr 2024

8/10 Good

Angela, Milton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Has everything we need as a family of 4. The gentleman at the front desk was outstanding. They were run off thier feet from a buay weekend. Our room was bot ready. He dis everything to keep the kids happy while we waited.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and new looking. The shower was great. Great service for our service animal. Our kids enjoyed the pool.
Stayed 1 night in Apr 2024

8/10 Good

anik

Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Anton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate, new facility. Area is far end of commercial parc with nothing in walking distance. If you don’t mind driving around town it’s a fine spot.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we like
Stayed 1 night in Apr 2024

10/10 Excellent

Ironim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean , quiet area . Thank you
Stayed 2 nights in Apr 2024

10/10 Excellent

Celeste

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Stayed 1 night in Apr 2024

10/10 Excellent

Bonnie

Stayed 1 night in Apr 2024

8/10 Good

Dan

Stayed 2 nights in Mar 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was adjoining Really didnt like that as i am alone and wanted silence.i could hear everything
Stayed 1 night in Mar 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit-
Stayed 1 night in Mar 2024

10/10 Excellent

Bonaventure

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, clean, nice staff, excellent breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
new hotel; excellent breakfast; friendly and helpful staff
Stayed 1 night in Feb 2024

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New but loud.
New motel that is clean and comfortable. The hallway fan is set so high it sounds like a hover craft with a whistle echoing down the hall all day and night. If you expect a quiet night this will not please you. This is a new motel and guests should not be dealing with poor equipment.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Everyting was great, exept the mattresses were already softened
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Feb 2024

2/10 Terrible

Rachel

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Stayed here specifically for the indoor pool for kids. Pool was closed for both days so paid more and got less. Disappointing
Stayed 1 night in Feb 2024

10/10 Excellent

Charleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was good
Stayed 3 nights in Jan 2024

8/10 Good

Greg

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Bryan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and new. However, I request that Expedia post the cost for bringing a pet. The hotel is listed as pet friendly but does not say the cost. I found out it was CAD$50 after arriving at the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Jess

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

June

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a difficult stay. Heating and cooling problems in the two rooms we stayed in. Didn't have the room we requested due to problems. The shower produced cold water. Couldn’t get hold of the on duty manager at check out to resolve issues. It was very disappointing.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

8/10 Good

Marie-Josée

Stayed 1 night in Jan 2024

6/10 Okay

Miriam

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
The fan in the hall was so loud we could hear it in the room. Very annoying. Good place to stop off overnight but not to stay. Very clean and a good breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

James

Stayed 1 night in Dec 2023

8/10 Good

FRANK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

normand

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
connecting wi-fi
Amazing that no one at reception was able to get our equipment connected to the hotel wi-fi. It took 30 minutes to find someone how could do it and I was ready to leave.
Stayed 1 night in Dec 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly staff and clean
Stayed 2 nights in Dec 2023

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Matt

Stayed 1 night in Dec 2023

10/10 Excellent

Nayeema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Len

Stayed 1 night in Dec 2023

6/10 Okay

Donald

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is brand new and beautiful. Pet charges are way too much and additional fees that they are supposed to credit you are also charged. I will stay elsewhere next time because of these 2 reasons.
Stayed 1 night in Dec 2023
Response from Guest Services on 27 Dec 2023
Good afternoon Donald,It was a pleasure having you for a second stay while in Cornwall. Please feel free to call the hotel directly so we can review the additional charges that should have been credited to you; I'm not aware of what these may have been, We would like to make this right for you.

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay on a roadtrip
This Hamptons Inn just opened last week. It was spotless and very comfortable and spacious for a family of four (we had an accessible room). The breakfast lobby is bright, colourful and cozy. It’s a real step up compared to many other Cornwall hotel/motel options, and has a great little pool for kids to get their energy out.
Stayed 1 night in Dec 2023
Response from Guest Services on 27 Dec 2023
Good afternoon Ariel,Thank you for taking the time to rate your most recent stay with us here at the Hampton Inn by Hilton Cornwall. I'm glad you had the opportunity to enjoy breakfast and take the kids to the pool while you were here.We really appreciate your feedback and we look forward to welcoming you back the next time your travels bring you through Cornwall.

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on 27 Dec 2023
Thank you for taking the time to rate your most recent stay with us here at the Hampton Inn by Hilton Cornwall. We really appreciate your feedback and we look forward to welcoming you back the next time your travels bring you through Cornwall.

8/10 Good

Hilde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the only issue I had is an allergy to bleach and similar cleaners and these seem to have been used. Hilde
Stayed 1 night in Dec 2023
Response from Guest Services on 27 Dec 2023
Good afternoon Hilde,Thank you for sharing your comments on your most recent stay with us here at the Hampton Inn by Hilton Cornwall. We do use Ecolab laundry detergents on our linens which is an industry standard. Should your travels bring you back through the Cornwall area, please feel free to connect with us directly prior to your check-in and we can look into making other arrangements for the linens on your beds. Thank you again for your comments and we look forward to connecting again with you.

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Guest Services on 27 Dec 2023
Good afternoon Elaine,Thank you for taking the time to rate your most recent stay with us here at the Hampton Inn by Hilton Cornwall. We really appreciate your feedback and we look forward to welcoming you back the next time your travels bring you through Cornwall.

10/10 Excellent

Donald

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. My only concern was the $50. pet charge. That was excessive enough to have us stay somewhere else next trip.
Stayed 1 night in Dec 2023
Response from Guest Services on 27 Dec 2023
Good afternoon Donald, Thank you for taking the time to respond on your first stay with us here at the Hampton Inn by Hilton Cornwall. We're glad you enjoyed the new property and I'm sorry to hear, you feel the pet fee charge is excessive.