checked in Wed 230-300 ish
crazy hot 75 degrees in the room
-Called they said we will have engineering take care of it, spoke to a lady
We’d night came over but no one at the desk, 730-800. Just got back from hike.
Thursday morning 8 AM, talk to a young gentleman, said we are frustrated it’s hot in our room we are heading out on a long hike want to make sure the AC is fixed. He mentioned that engineering will fix that, i said what does that mean. He mentioned that they control the room temp, he said they will set it to 69 degrees for you. I said that’s weird so you expect all your customers to be u comfortable at 74-75 degrees. We went on our hike got back and i went back to the office at 330-345 Pm. The same gentleman was at the desk, I said did they fix the AC or set the temp for us. He said engineering did it yes
We went back to the room and it was 74 degrees.
Went back over there after we ate at 640-650 ish and no one was there.
Friday morning 6-7 AM no one was at the office desk, we went for another hike. Got back at 4 PM, The young lady said engineering would take a look at it, i said send them to my room. As i was walking back my GF said the AC just kicked on. Hallways are set at 68 degrees, about 5 minutes later i got a knock on the door and it was Enngineering or an HVAC guy he said . Yes we just tripped it on. We went to eat and came back friday night and it was hot again. We had trouble sleeping all 3 night because it was hot and uncomfortable.