Cofer Hotels, Richmond

"Staff was incredibly friendly! And so helpful. "

"Sharon, on the night shift at the front desk, helped me navigate several of my travel questions as this was my first time flying into Richmond airport and it was very late. Thank you Sharon!"

"I was a little disappointed. We were in a Queen size room. The bathroom toilet was immediately next to the wall with zero elbow room the the right and a wall with a metal towel holder maybe 2 feet in front. It was a safety issue. I’m 5’1 and still hit my head on the towel rack. I am surprised the room passed inspection. Also, the tv is next to the bed and not in front of it so relaxing in bed with a movie was not an option. The room was clean and the hotel was clean. The elevators are slow and you do need to wait some time for the crowds at the elevator. Location was nice, but I would not book the Omni again."

"I didn’t have any expectations for my stay here, positive or negative. I stayed just one night, as planned. Check in was efficient and they asked if I wanted to stay near anyone else since my family was also staying there. I stayed in room 709, top floor. The room was large and clean, no frills but well appointed. Lots of electrical outlets and good closet and bathroom storage for belongings not to be on the floor. The bed was comfortable though the pillows weren’t good for me (very flat). The problems I had in sleeping there was the very frequent loud noise from the elevator. It sounded like jackhammers in the distance and it was pretty constant. The AC was also loud and intermittent so it was hard to block out. The staff were friendly and nice but I hope the elevators and AC can be quieted!"

"For your own sake, do not even bother attempting to stay in hermitage. I pulled in late night for a quick sleep and head out early morning. On arrival bldg lobby was dimly lit. No cars in parking lot, a few homeless people outside. Clear to me that this hotel was a shelter of sorts. I left after no answer and suspicious looks from some of the residents. 3 cars in parking lot of a bldg allegedly close to sold out. Please hotels.com , do even a little bit of homework before offering this to your clients. We deserve at least that. I booked another hotel at twice the price and will happily eat the cost of hermitage. I love to save a dime, but if my adult daughters were there I’d ask for a “I’m ok” communique in am"

"Very clean place to stay. This was my second time here and I loved it. Staff were very friendly and welcoming. Book your next trip here!"

"From front desk to Joe in maintenance & Dora in housekeeping (we loved her), stayed in other places...this one is in great location. Thanks all!"

"Breakfast hot staff friendly "

"Okay - let’s start with - ITS CHEAP and you get what you pay for. Really - it’s as basic as possible but if economy is your priority then it’s fine. It’s located close to the airport has lots of parking. Clean enough and safe. "