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"The staff was phenomenal. Hotel could use a few updates but was still a great and safe place to stay."

"Everything was great. You do get some random sketchy people walking over from Beale Street. "

"Love staying here. Also great lobby, breakfast, coffee and bar."

"The room needs a little maintenance clean , lamps , side table telephone, the back side area was too dark , didn't feel safe to park there."

"Absolute wonderful location, just a block from Beale St. and a short walk to downtown to the north, the National Civil Rights Museum by the Lorraine Motel to the south, and multiple restaurants along Main St. to the west. The NBA Memphis Grizzlies and the Rock & Soul Museum are across the street. Sun and Stax Record Studio Museums are just 1 and 2 miles away. Hotel staff were welcoming and warm. "

"Overlook was closed, terrace was closed, bar was closed. Was promised a credit from the hotel supervisor and they have not given one and refused to give me anything in writing stating they would have to contact Expedia to process the credit and Expedia would send me a receipt. They lied. Wahlburgers however ten out of ten. The general manager tried to credit us for part of our room, but we have no credit from the hotel as of yet even though she paid them in front of us in the lobby. She also gave us complimentary breakfast for my son’s birthday before our departure this morning."

"Everything was great"

"For the price room and area was excellent! My husband actually left his phone in the room. I called back to the hotel 20 minutes later and they had it waiting at the desk for us!"

"We had an excellent experience at the duck watch and having tea at Chez Philippe"