City of Arabia Hotels, Dubai

"Great accommodations "

"The staff was very courteous and kind. Very efficient and great service. Would recommend to anyone looking to have good breakfast (it was paid add on but variety of options). The house keeping staff was very efficient. Very clean and tidy place. Enjoyed my stay !!!"

"Excellent food, especially Khyber, the Indian restaurant, friendly staff, spacious and quiet rooms."

"Rooms were clean. Staff accommodating and friendly "

"Perfect place to stay for a night"

"Staff very friendly, my room was not ready when I arrived, hotel offer me upgraded room in Royal club building "

"From the moment we arrived, the service at the Shangri-La Hotel was nothing short of outstanding. The team could not have done more for us if they tried. We never once had to open a door or press an elevator button ourselves — every detail of our stay was thoughtfully taken care of. They kindly froze ice packs for my medication, which was greatly appreciated, and when they learned it was my birthday, they surprised us with an upgraded room. To make the day even more special, they sent a beautiful gluten-free birthday cake and balloons to our room — such a thoughtful and personal touch. Every single member of staff went above and beyond to make our stay memorable. The hotel itself is stunning, and the location is simply fabulous. We cannot recommend the Shangri-La Hotel highly enough and will definitely stay again."

"Great staff and location. "

"Very nice service"