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Overview of Hyatt Regency Dubai Creek Heights

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Featured image
Outdoor pool, pool umbrellas
Pillow-top beds, minibar, in-room safe, desk
Pillow-top beds, minibar, in-room safe, desk
Pillow-top beds, minibar, in-room safe, desk

Hyatt Regency Dubai Creek Heights

5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationWafi City Mall16 min walk
    Popular LocationDubai Creek18 min walk
    Popular LocationCreek Park18 min walk
    AirportDubai (DXB-Dubai Intl.)14 min drive

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About this area

Dubai

In the city centre, Hyatt Regency Dubai Creek Heights is in Dubai's Bur Dubai neighbourhood, an area with good airport proximity. City Centre Deira and BurJuman Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Jumeirah Beach. Travelling with kids? Don't miss Dubai Aquarium & Underwater Zoo and KidZania.
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Map
Popular Location

What's nearby

  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 8 min walk
  • Dubai Creek Golf & Yacht Club - 16 min walk
  • Wafi City Mall - 16 min walk
  • Dubai Creek - 18 min walk
  • Creek Park - 18 min walk

Getting around

  • Health Care City Station - 12 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

Restaurants

  • La Tablita — 1 min walk
  • Sufra — 1 min walk
  • Qbara - 8 min walk
  • Cactus Cantina - 9 min walk
  • Medzo - 10 min walk

About this property

Hyatt Regency Dubai Creek Heights

Family-friendly Dubai hotel in Bur Dubai, near Dubai Creek
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar. All 463 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include iPod docking stations, sitting areas and 24-hour room service.
Hyatt Regency Dubai Creek Heights offers 463 forms of accommodation with iPod docking stations and minibars. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: AED 130 for adults and AED 75.00 for children
  • 3 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf
  • Outdoor pool
  • Sauna
  • Hot tub

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Korean
  • Malay
  • Romanian
  • Russian
  • Spanish
  • Ukranian

Business services

  • Business centre
  • Computer station
  • Conference centre (34445 square feet of space)
  • Meeting rooms 16

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • TV/satellite channels
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 3 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 122.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per night
  • New Year's Day (1 January) Gala Dinner per adult: AED 900
  • New Year's Day (1 January) Gala Dinner per child: AED 450 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 130 for adults and AED 75.00 for children (approximately)
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 263 out of 528 reviews
5 - Excellent 50%
Rating 4 - Good. 171 out of 528 reviews
4 - Good 32%
Rating 3 - Okay. 52 out of 528 reviews
3 - Okay 10%
Rating 2 - Poor. 26 out of 528 reviews
2 - Poor 5%
Rating 1 - Terrible. 16 out of 528 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 4 nights in Feb 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Dec 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

1/5 Terrible

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel amzing staff just a shame we were there whilst the covid 19 was at its peak but for sure will be returning...
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely clean hotel about 10 mins from airport and 5 mins walk to metro station
Stayed 8 nights in Mar 2020