"Very nice hotel. Nice amenities and provided toiletries. Nice staff that can understand English. Free hotel shuttle to and from gora station. Nice 2 public onsens, one being in a garden while the other is an infinity pool. They also have some extra stuff like free ice cream and access to a neighboring building through a tunnel where you can use their water park and festival games. Would like to go here again with more people."
"Clean rooms but tiny. Dated bathrooms but you do have the onsen for bathing too. Not tattoo friendly but you can use it if you have tattoo coverups. Views of Mt Fuji are spectacular when dining in their restaurant or relaxing in the spa."
"Love private in-room onsen, breakfast and dinner! Amazing ryokan with great service. We look our stay here. The room is spacious! The private spa bath might look small in the photo but actually it is perfect for 2 adults. Highly recommended!"
"The location is incredible for accessing most sightseeing places within a 20 minute walk from the hotel lobby. The cafe on site also makes really good coffee, and the staff was incredibly kind. We didn't get the breakfast, mostly because we don't eat early in the morning, but smelling it coming off the elevator we regretted that decision!"
"This was a good hotel for me and my family. Location was good and they had a free shuttle back to the center of town and bus station. I really appreciated the washing machines and that the front desk staff spoke passable English. I really don't like the self check in machines the hotels use in Japan and this hotel was no exception. I can't speak to the breakfast since we left too early in the morning to enjoy it. Overall it was a good stay and very affordable, especially since I needed 4 rooms."