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"It was a decent stay: hot water, clean rooms, right next to the market, and easy to catch a cab. We heard the area was a bit dangerous, but we didn't have any issues, and the hotel is locked up at night. The only issue is you have to ring the doorbell to be let in, and you can hear the buzz all throughout the hotel, so we were woken up multiple times."

"Our host was very nice, helpful, and knowledgeable about the area. Breakfast was great!"

"Family owned. Well located. Clean and very reasonable price. Andre was helpful and accommodating. Would highly recommend."

"Muy bien sitio, tranquilo, la comida deliciosa, muy limpio. Gran lugar para escapar y relajarse"

"Muy limpio, el personal muy muy amable, está en las afueras de la ciudad pero es muy tranquilo "

"Room was clean, friendly staff and comfy beds we enjoyed our stay..."

"Lovely place to stay "

"I have stayed here twice. It’s a nice, comfortable room close to downtown but far enough from the loudest part of the area. Very safe location, I was able to walk around late at night without worries. The best part was the excellent service from the front desk staff. Extremely accommodating person at the front desk who was very responsive to our needs and gave a personalized experience. I have managed hospitality and travelled extensively and this stay I received some of the best service...

"La cabaña es muy acogedora, limpia y tiene una vista hermosa al volcán Tungurahua. Un lugar muy recomendado para ir en familia."

"Great place to stay close to everything and nice breakfast buffet for kids also "

"These people ghosted me. Booked 24 hours before stay. I showed up and they never answered the phone or my messages. There is no front desk or reception area. I think this place is a scam. Once the customer service agent from hotels.com managed to get them on the phone. They said they didn’t speak English and after that they never answered the phone again. This place should not even be listed and travelers should stay away. "

"It’s a nice place for the price and staff is very very helpful "

"It was like visiting a family in a beautiful camp, close to all the famous activities such as La Casa del Árbol. "

"Extremely friendly and well maintained with breathtaking views"