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Reviews of Comfort Inn Chihuahua

3 out of 5
Comfort Inn Chihuahua
Av. Circuito Universitario s/n Col, Los Huertos, Chihuahua, CHIH

Reviews

7.6

Good

Rating 10 - Excellent. 157 out of 483 reviews" "
Rating 8 - Good. 151 out of 483 reviews" "
Rating 6 - Okay. 98 out of 483 reviews" "
Rating 4 - Poor. 39 out of 483 reviews" "
Rating 2 - Terrible. 38 out of 483 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

MINERVA

Travelled with family
Liked: Cleanliness, staff & service
Great room for the price
Stayed 1 night in Feb 2024

10/10 Excellent

Samuel

Stayed 1 night in Apr 2024

2/10 Terrible

EFREN

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is the second time we stayed at this hotel and the staff is horrible! They they their sweet time and you need to wait for check in even if it's 3pm. Honestly I do not recommend it
Stayed 1 night in Mar 2024

4/10 Poor

Alejandro

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room dirty and access unsafe
Stayed 2 nights in Dec 2023

2/10 Terrible

PAMELA, albuquerque

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty, dark, it smelled, there was no one else there and there was a neon light in room, the mattress looked dirty. We were traveling with our 2 young daughters I was afraid to even get they into their pijamas and under the bed. The girl in the front desk was very nice and helpful but we could not stay there. We turn in the key and left
Stayed 1 night in Jan 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean to noise
Stayed 1 night in Dec 2023

6/10 Okay

homero

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 3 nights in Nov 2023

4/10 Poor

Robert

Business traveller
Disliked: Staff & service
Never coming back
Rude front desk. We will take our future tour business to another hotel
Stayed 1 night in Oct 2023

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien, todo tranquilo
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Fast friendly check in
Stayed 1 night in Sep 2023

6/10 Okay

Jesus

Stayed 1 night in Jun 2023

8/10 Good

Erick

Stayed 5 nights in May 2023

10/10 Excellent

Maria I

Travelled with partner
Liked: Staff & service
Good overall
Stayed 2 nights in Mar 2023

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Comfortable and clean rooms.
Stayed 1 night in Dec 2022

2/10 Terrible

Pablo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast staff and breakfast was amazing. Maintenance man also very efficient. Morning front desk staff Ciara was extremely rude and asked the same questions over 4 times. One of the front doors didn’t open and floor was very slippery. There were mats but they were always 6 feet away from door. My sister fell hurt her back terribly and not one person (there were three) asked if she needed help or even acknowledge us. I myself the next day slipped in the same area and again not a single person asked if I needed assistance. Side door would be unlocked after hours and front desk men would be snoring very loudly. I was traveling alone and felt very unsafe. We had four rooms booked for 5 days for a wedding party and all rooms had dirty carpet. My light fixture was out in the bathroom and later fell out of the ceiling and nobody had a blow dryer. Anytime we discussed these issues with front desk they just nodded their heads and refused to resolve any issues.

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022

2/10 Terrible

Xavier

Stayed 5 nights in Jul 2022

6/10 Okay

Nancy

Stayed 3 nights in Jul 2022

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, staff & service
Quite and services are near by
Stayed 1 night in Jun 2022

10/10 Excellent

Ken

Stayed 1 night in Jun 2022

6/10 Okay

isaias

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The rececpcionist she was pretty rude not friendly
Stayed 1 night in May 2022

4/10 Poor

Marivel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Already showing the passing of time
I have been staying at Comfort In every time I go to Chihuahua and really liked it. But this last time room was dirty, and furniture is already showing the passing of the time. I believe this was my last time there.
Stayed 1 night in Feb 2022

10/10 Excellent

Guille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and hotel . I would come back again.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Karla M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amables y la comida rica
Stayed 1 night in Jun 2020

6/10 Okay

Minerva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La inseguridad en Chihuahua
Ya nos habíamos quedado en este hotel es muy cómodo muy accesible muy buena oferta por el precio aquí mi queja es de que no tienen seguridad en el estacionamiento los empleados fueron muy amables y nos permitieron estacionar un remolque con muebles enfrente del lobby y mi queja no es del servicio mi queja es por los dueños del Hotel que no proveen seguridad Cuando ya han tenido problemas con robos
Stayed 1 night in Jul 2020

10/10 Excellent

Rodolfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Very comfortable and clean
Stayed 1 night in Jul 2020

10/10 Excellent

Rodolfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and service
Very clean hotel , good service and breakfast
Stayed 1 night in Jul 2020

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020

6/10 Okay

Jesus

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Ot very good bed
We had to change room because the AC stopped working. And the bed wasn't very comfortable
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only thing I didn't like, was the guy in reception. It took him a few minutes to show up and when he finally did, he was very rude. Other than that the hotel is all you need, good thing the next morning they had two lovely girls in reception and I didn't have to see that guy again.
Stayed 1 night in Oct 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
It was a good place to stay and state of the art technology with their light system. Staff was friendly.
Stayed 1 night in Aug 2019

6/10 Okay

roberto, santa fe nm

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
workers not happy, breakfast area to small, complementery breakfast very limited.
Stayed 1 night in Aug 2019

6/10 Okay

ELIZABETH

Liked: Cleanliness, property conditions & facilities, room comfort
Do not go to breakfast!
I was disappointed by the continental breakfast. The breakfast area is to small for such big furniture, very difficult to move around. But the room was very comfortable and very clean. The water pressure was not great and the towels are very raspy.
Stayed 1 night in Jul 2019

10/10 Excellent

Joatam Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Perfecta estadia!
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The ac worked good! The sheets had hair on them and the side doors did not work!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Restaurants near by easy to get to lots of parking all around good place to stay!
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area is very small and it would be nice if it was bigger.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bugs in the room. Clear jelly-like substances on the wall.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The room was next to window and I could hear all the noise from outside.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, the room was very clean! The staff is supper friendly
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good room for a good price
Comfortable bed, shower with hot water, an exercise room and coffee in the morning.
Stayed 1 night in Oct 2018

4/10 Poor

David, El Paso

Liked: Staff & service
I like the location so I can get to where I gotta be and plenty of places to eat around and little stores and pharmacies. I didn't like it having like 4 night clubs around it because drunk people will show up and hit your car.
Stayed 15 nights in Sep 2018