Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | View from room
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Reviews of Hampton Inn Chicago Downtown/Magnificent Mile

2.5 out of 5
Hampton Inn Chicago Downtown/Magnificent Mile
160 E Huron Street, Chicago, IL

Reviews

8.4

Very good

Rating 10 - Excellent. 542 out of 1100 reviews" "
Rating 8 - Good. 307 out of 1100 reviews" "
Rating 6 - Okay. 129 out of 1100 reviews" "
Rating 4 - Poor. 67 out of 1100 reviews" "
Rating 2 - Terrible. 55 out of 1100 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice, but AC was not working and it was very hot
Stayed 2 nights in May 2024
Response from Tony Holmes on 25 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

6/10 Okay

Le'Ronda

Liked: Staff & service
Disliked: Amenities
The rooms could use some updating. I would only stay there again for the staff. Almost every staff member was welcoming and professional.
Stayed 1 night in May 2024
Response from Tony Holmes on 25 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient. Taxis were plentiful.
Stayed 2 nights in May 2024
Response from Tony Holmes on 25 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well
Stayed 2 nights in Feb 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 Good

Linnesia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The hotel is located in a walkable area and I was able to see some of the area’s attractions and architecture. The staff was friendly. Check in and check out were hassle free. Everything was clean. It was quiet and peaceful during the night. It’s not a fancy hotel but definitely not a low budget one either. I didn’t realize that the Wi-Fi is not free in the rooms, so be aware of that. I used valet parking and had no issues, but my daughter pointed out that they did not open our doors or load our bags…nothing major. I still tipped. Overall, I enjoyed my stay & would stay there again.
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 Good

sung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in May 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 Good

Darlene

Liked: Cleanliness, staff & service
It was very close to the hospital where my spouse was being treated.
Stayed 1 night in May 2024
Response from Tony Holmes on 18 May 2024
Thank for taking the time to leave a review about your stay. We value your feedback and will ensure we share it with our management team. Opportunities like will help us to improve to prevent this happening again. We do hope you will consider staying with us the next time you are in Chicago.

8/10 Good

Adrienne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and included breakfast were worth the rate. The window view was great.
Stayed 2 nights in Apr 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Carolyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast a great start to day. Had room by the elevator and amazed by the soundproofing. Had peaceful sleep throughout. All around staff pleasant and supportive. Enjoyed our stay❣️
Stayed 3 nights in Apr 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic rooms, great beds and bath. nice and open floorplan. fantastic location. good breakfast.
Stayed 2 nights in Apr 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is accomodating and friendly. The room was very spacious but the bath tub needs to be replaced, the fiberglass is peeling. overall, it was a nice stay and would stay again.
Stayed 1 night in Apr 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 Good

Katherine

Stayed 1 night in Apr 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 Good

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Joie

Stayed 4 nights in Apr 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 Good

Mary Ann

It was close to Northwestern Hospital.
Stayed 1 night in Apr 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly and safe
Stayed 6 nights in Apr 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to the main downtown area. Everything is pretty walkable and it was a safe location to stay in. Hotel itself was clean and modern. Our room was spacious and had everything we needed. Only thing I would say is I wish the bathroom was a little more updated, however it was nothing terrible. Would definitely stay here again!
Stayed 1 night in Apr 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Sebastian

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

OLUSEGUN

Travelled with family
Liked: Amenities, property conditions & facilities
Clean and tidy
Stayed 2 nights in Feb 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 Good

dave

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Staff were extremely pleasant and helpful. Close to magnificent mile. Walking distance to anything you would want to do. Walking distance to public transit for anything farther away like United Center and Wrigley Field. Would stay again!
Stayed 4 nights in Apr 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Tong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in, greeted properly, staff was very informational.
Stayed 1 night in Apr 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very disappointing. Fruit and yogurt were gone before 8am every day (breakfast hours go until 10), and they stopped refilling hot items almost an hour before breakfast ended. Bread / bagels were never refilled and gone early. Cereal containers were empty all 3 days we were there.
Stayed 3 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great service
Stayed 2 nights in Apr 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Ruochen

Stayed 6 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

2/10 Terrible

Esmeralda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at Hampton Inn Chicago was unfortunately far from satisfactory. From the moment I entered the lobby, I noticed an unsettling lack of cleanliness that persisted throughout my stay. The worst part was the hotel room that seemed it had not been cleaned in a while.
Stayed 4 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank for taking the time to leave a review about your stay. We value your feedback and will ensure we share it with our management team. Opportunities like will help us to improve to prevent this happening again. We do hope you will consider staying with us the next time you are in Chicago.

10/10 Excellent

Tiffany

Very clean great breakfast
Stayed 2 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 Good

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and great price. Breakfast was good. Elevator wait times were long.
Stayed 3 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 Good

Kathryn Frances, Lebanon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

4/10 Poor

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank for taking the time to leave a review about your stay. We value your feedback and will ensure we share it with our management team. Opportunities like will help us to improve to prevent this happening again. We do hope you will consider staying with us the next time you are in Chicago.

4/10 Poor

Pam

Travelled with family
Disliked: Staff & service, property conditions & facilities
Air conditioner in room did not work properly. Elevator wait time was ridiculous. They had run out of just about everything for breakfast. Even the water jug was empty and they would not refill even though there was 30 minutes left before the service was over.
Stayed 3 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank for taking the time to leave a review about your stay. We value your feedback and will ensure we share it with our management team. Opportunities like will help us to improve to prevent this happening again. We do hope you will consider staying with us the next time you are in Chicago.

6/10 Okay

Genesis

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Toilet/bathroom was not cleaned. They gave us a key to a room that was occupied.
Stayed 1 night in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 Good

Michael

Travelled with family
Decent location. Rooms dated. Brekfast ok. Not enuf elevators
Stayed 3 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

4/10 Poor

Erin

Travelled with family
No internet for the first day. It took us 3 separate times standing in line waiting to check in before they finally decided to make a list and manually check everyone in before we actually got our room due to no internet and then not being able to access the reservation list.
Stayed 2 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank for taking the time to leave a review about your stay. We value your feedback and will ensure we share it with our management team. Opportunities like will help us to improve to prevent this happening again. We do hope you will consider staying with us the next time you are in Chicago.

6/10 Okay

Allison

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

2/10 Terrible

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel' s computer system was down and check in was very chaotic. We weren't able to check in until 5:30 pm and had to wait in the lobby. WiFi was down our entire stay.
Stayed 1 night in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank for taking the time to leave a review about your stay. We value your feedback and will ensure we share it with our management team. Opportunities like will help us to improve to prevent this happening again. We do hope you will consider staying with us the next time you are in Chicago.

8/10 Good

Mearg

Liked: Cleanliness, staff & service, property conditions & facilities
Their check in process is so disgusting and too late and complicated ! So terrible !
Stayed 1 night in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Merary

Stayed 4 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Perfect location closest to so many things
Stayed 1 night in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

6/10 Okay

Linda

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff are not very friendly, not willing to help for checking in process.
Stayed 1 night in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property plenty of places to eat. And short walking distance to attractions. Would gave 4 stars if not for the weed smoke from the room next door.
Stayed 2 nights in Feb 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

6/10 Okay

Gennifer

Travelled with family
Liked: Staff & service
Water in the shower is not warm at all.
Stayed 4 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

6/10 Okay

Louis

Travelled with family
Parking is horrible and costly
Stayed 2 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 Good

Roberto

Stayed 1 night in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at our property. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Miss Dueanpattra, Tulsa

Stayed 2 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

6/10 Okay

LaQuinda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn’t get to stay due to them not finding my reservation even when I showed them the confirmation num. However it was not their fault it was Expedia who dropped the ball. They never received the booking from Expedia. Since it was St patty’s weekend they had no rooms available. This was such and inconvenience for us.
Stayed 2 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 Excellent

Gloria, Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location bus is close feel safe and lots of restaurants close by. Would stay again
Stayed 3 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 Good

Chibuike

Liked: Cleanliness, staff & service
I love that it's linked to a Chipotle store and has a complimentary breakfast. However, the carpets are dull.
Stayed 4 nights in Mar 2024
Response from Tony Holmes on 18 May 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.