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The Willows Hotel

3.0 star property
Hotel with 24-hour front desk, near Lake Michigan
VIP Access
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout curtains
Front of property
Dining
Lobby sitting area
Combined shower/bathtub, free toiletries, hair dryer, dressing gowns
Reviews
8.4

Very good

Popular amenities

  • Free WiFi
    Free WiFiFree WiFi
  • Parking available
    Parking availableParking available
  • Air conditioning
    Air conditioningAir conditioning
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

11:00 AM
The price is NZ$271
Price available on 16/7/2024

Explore the area

Map
555 W Surf St, Chicago, IL, 60657
  • Popular LocationLincoln Park Zoo2 min drive
  • Popular LocationWrigley Field3 min drive
  • Popular LocationChicago Riverwalk6 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)37 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Ideal location for my purposes, very comfortable (and warm!) and with friendly, helpful staff. Room wasn't perfectly cle...
Nov 19, 2018
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Room options

View all photos for Basic Studio, 1 Queen Bed

Basic Studio, 1 Queen Bed

Basic Studio, 1 Queen Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Bathrobes
  • 111 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout curtains

Executive Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

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Premium bedding, in-room safe, desk, iron/ironing board
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Pet-friendly
Free WiFi
Air conditioning
Parking available
8.6 out of 10, Excellent, (1373)
The price is NZ$263
includes taxes & fees
16 July - 17 July
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About the area

Chicago

The Willows Hotel is located in Lakeview, a neighbourhood in Chicago, and is near a metro station and near the beach. The area's natural beauty can be seen at Lake Michigan and Millennium Park, while Lincoln Park Zoo and Field Museum of Natural History are popular area attractions. Looking to enjoy an event or a game? See what's going on at Wrigley Field or United Center. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Chicago travel guideOpens in a new window

What's nearby

  • Lincoln Park Zoo - 2 min drive
  • Wrigley Field - 3 min drive
  • Michigan Avenue - 4 min drive
  • Chicago Riverwalk - 6 min drive
  • Navy Pier - 7 min drive

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
  • ‪Derno S Chicago - ‬4 min walk
  • ‪Stan's Donuts & Coffee - ‬3 min walk
  • ‪Renaldi's Pizza Pub - ‬3 min walk

About this property

The Willows Hotel

Boutique hotel near Lake Michigan
The Willows Hotel provides a fireplace in reception and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Self-parking (surcharge), a 24-hour front desk and a front desk safe
  • Coffee/tea in reception, a vending machine and luggage storage
  • A lift, smoke-free property and concierge services
  • Guest reviews say good things about the helpful staff, overall condition and walkable location
Room features
All 55 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and dressing gowns. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, housekeeping and desks

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 25 per day)
  • Parking on site (USD 25 per night)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Accessibility

  • Lift

More

  • 4 floors
  • Building
  • Built in 1906
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Self-parking fee: USD 25.00 per night
  • Nearby parking fee: USD 25 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Is The Willows Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Willows Hotel?

As of 22 Jun 2024, prices found for a 1-night stay for 2 adults at The Willows Hotel on 16 Jul 2024 start from NZ$271.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Willows Hotel?

Self-parking is available for USD 25.00 per night.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Willows Hotel?

Checkout is at 11 AM.

Where is The Willows Hotel located?

Located in Lakeview, this boutique hotel is within a 15-minute walk of Lincoln Park and Lake Michigan. Wrigley Field and Lincoln Park Zoo are also within 1 mile (2 km). Diversy Station is 11 minutes by foot and Wellington Station is 12 minutes.

The Willows Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1007 reviews" "
Rating 8 - Good. 311 out of 1007 reviews" "
Rating 6 - Okay. 110 out of 1007 reviews" "
Rating 4 - Poor. 64 out of 1007 reviews" "
Rating 2 - Terrible. 27 out of 1007 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Oliver

The Willow’s excels at mediocrity. Parking is a nightmare.
Stayed 3 nights in Jun 2024

10/10 Excellent

ellen, LA GRANGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location & convenient parking nearby. Quiet area & comfortable room. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Willows is a small, friendly hotel in a great neighborhood with lots of options for food, drink, shopping, entertainment, etc. Parking is off-site, but only half a block away.
Stayed 2 nights in Jun 2024

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to Chicago to go to Kingston Mines and the Willows Hotel is close to that. We thought the hotel had a parking lot, but they do not. There was public parking close by that cost us $42 for two nights. We had a few issues with the bathroom. No fan, no vanity, low water pressure, etc. Overall our stay was pleasant.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cease

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice neighborhood
Stayed 2 nights in Jun 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This quaint & charming hotel is just what I expected in the heart of Lincoln Park! I definitely shall return. Thank you💛
Stayed 2 nights in Jun 2024

8/10 Good

Kathleen, Beverly

Liked: Staff & service
Great staff. Great location. Will stay again.
Stayed 5 nights in Jun 2024

8/10 Good

Carina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are big but a little outdated but seemed clean.
Stayed 1 night in Mar 2024

8/10 Good

Wesley

Travelled with partner
Not bad
Stayed 1 night in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, & the staff was accommodating. Above & beyond. I will be back in the future!
Stayed 1 night in May 2024