- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but extremely noisy in early hours
this hotel is lovely, good location, night gardens and front seating with a bar, the rooms are nice, bed is comfy and breakfast is good with lovely coffee. However I was extremely let down by the sheer noise at night time from other guests at the hotel. This included instances of people locked out of there room and banging in the early hours, a couple having sex in the lobby or 1st floor lounge at 3am which myself and another booked guest in another room heard and was extremely loud, and guessing a knocking loudly on doors and running around hotel drunk at 2am with loud talking from lobby until 5am. The hotel needs to have staff onsite 24/7 otherwise I would not recommend to stay here especially in the busy season if you want more than 3 hours sleep a night which ended up having a knock on effect on my enjoyment of my visit to Chiang Mai. Had there been staff to direct revellers outside or to leave the premises if they can’t respect the 11pm quiet rule then this would have been a 5/5 experience.