Does Casa Chukum Bacalar have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Casa Chukum Bacalar?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at Casa Chukum Bacalar on 23 Sept 2025 start from NZ$149.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Chukum Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Chukum Bacalar?

Self-parking is free at this property.

What time is check-in at Casa Chukum Bacalar?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

Does Casa Chukum Bacalar provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MXN 700 per room applies.

Where is Casa Chukum Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Fort of San Felipe and Canal de los Piratas.

Casa Chukum Bacalar Reviews, Deals & Photos 2025

10/10 Excellent

Gillian

1 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hope to visit again soon!

I really adored both Bacalar and this hotel. The design is so wild and whimsical, the staff are so sweet and helpful, the beds are nice and comfy and the location is perfect. Great coffee and’s food with in a block and right by an entrance to the lagoon. Also really loved the hotels very sweet furballs!

Stayed 3 nights in Feb 2025

10/10 Excellent

JULIE

25 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding reception and staff. We had a safe, relaxing and comfortable stay.

Stayed 2 nights in May 2024

10/10 Excellent

DAVID

28 Mar 2025

Liked: Staff & service, amenities, property conditions & facilities

Everything es good! Gracias.

Stayed 1 night in Mar 2025

10/10 Excellent

Juan

17 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location

Stayed 1 night in Dec 2023

10/10 Excellent

jason

15 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property, cold a/c, hot shower, clean room, relaxing courtyard with a pool, close to the lake and restaurants, 3 blocks from from el centro

Stayed 6 nights in May 2024

10/10 Excellent

Christian

17 Dec 2022

Liked: Staff & service, amenities, property conditions & facilities

The staff is very personable and hospitable.

10/10 Excellent

Leanne

4 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful unique boutique hotel. With lovely staff who were super helpful. Great communication from reception staff and the manager. Really a home from home. Would stay again without a doubt .

Stayed 6 nights in Apr 2024

10/10 Excellent

Wilfredo

25 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was very well kept, clean, comfortable, and offered and safe, friendly ambiance. The room was clean, bed was comfortable, bathrooms were nice. I will definitely come back next time I visit Bacalar.

Stayed 1 night in Mar 2023

10/10 Excellent

Omar

2 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Bacalar.

Great location, close to downtown and great restaurants. Beautiful facilities, one feels like is in the middle of the jungle. Good wifi, ideal for those remote workers. But what really won my heart was the staff, always willing to help. I will definitely book this place again.

Stayed 2 nights in Dec 2023

10/10 Excellent

Gabriela

18 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My first time staying here and it was amazing! The staff greeted us every single day and never failed to help anyone out. My family and I definitely felt like we were home! If anyone is debating on staying here or somewhere else, PICK CASA CHUKUM!! You won’t regret it <3

Stayed 4 nights in May 2024

10/10 Excellent

Ricardo

4 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and comfortable! The room was excellent even with a Netflix account! Great location: a few blocks to the Fuerte de San Felipe and a few blocks to the Ecoparque Bacalar, where you can walk on a wooden pier and swim. Friendly staff!

Stayed 2 nights in May 2024

10/10 Excellent

JAMES

2 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous hotel with fabulous people, we really felt at home. Absolutely highly recommended. We were sorry we didn’t stay longer. Book it and you definitely won’t be sorry. Full marks for absolutely everything!!!

Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

8 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Deborah was precious and one of the best hosts I have ever met. She genuinely loves what she's doing and goes over and beyond to help make the visit as positive as possible. Will definitely return to her hospitality as soon as possible. Did not want to leave

Stayed 3 nights in Jan 2023

10/10 Excellent

Christopher

10 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful visit to Bacalar

My friend and I took a day trip to Bacalar. The concierge/front desk staff Aldair was extremely sweet, knowledgeable and helped us set up excursions and recommendations even though it was a shorter trip. The rooms were nice and recently renovated, the grounds were spotless and we felt safe and secure the entire stay. If you are going to Bacalar, Casa Chukum is the way to go. 5 stars all the way.

Stayed 1 night in Mar 2023

10/10 Excellent

Hans

22 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the moment you arrive you have become part of a family. Owners and staff are super friendly and kind and there are many stories to be told. As a senior I would have liked to see a grab bar in the shower, there was nothing to hold on to. The shower is strictly overhead, bring a shower cap if you want to keep your hair dry. Another essential item is a flashlight, the rooms are a bit on the dark side.

Stayed 10 nights in Jan 2025

10/10 Excellent

Scace

2 Mar 2023

Liked: Cleanliness, staff & service

Amazing staff — so friendly and helpful. Beautifully modern decorated room (rain shower, big smart tv, power outlets and switches on both sides of a pillowed king bed). We can’t recommend this plaice highly enough. A true gem!!

10/10 Excellent

Mary

17 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at Casa Chukum

Our two night stay in Bacalar at Casa Chukum was like a vacation within a vacation during our monthlong stay in the Yucatan. Bacalar’s Lagoon of (at least) Seven Colors – robin egg blue, azure, blue/gray, azul, turquoise, aquamarine, cobalt blue – is nothing less than magical and mystical. But Casa Chukum was pure delight. We were welcomed like family, placed in a spacious second floor room with balcony and stairway to the roof deck, king size bed, very nice bathroom – instant comfort. The breakfast offerings from constant coffee to fruit and juices and a fantastic menu of Mexican and American breakfast favorites was wonderful. The boat ride the staff arranged with Captain George on the good sailboat Harmony was a highlight. Three hours sailing the lagoon, visiting the cenotes feeding the lagoon, swimming in a couple different locations, getting to view a sunset – well, very special indeed. We look forward to a next and hopefully longer visit to Casa Chukum and Bacalar

Stayed 2 nights in Feb 2023

10/10 Excellent

Annie

22 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Emplacement parfait, chambre très confortable. Le personnel est super et on se sent de la famille :-) Tout se fait à la marche….. j’y retournerait sans hésiter !

Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

30 Apr 2025

Liked: Cleanliness, staff & service

Stayed 4 nights in Jan 2025

6/10 Okay

Victor

1 Mar 2025

Liked: Amenities

Disliked: Cleanliness

La propiedad se ofrece con estacionamiento, el cual no tienen y uno se estaciona en la calle, si bien no le ocurrió absolutamente nada al auto, se agradecía especifiquen esto, la atención de Emmanuel muy cordial y amable, a la propiedad le hace falta mantenimiento y limpieza, cuando realizan el servicio a la habitación, únicamente tienden la cama, se venden como hotel boutique y no proporcionan esta comodidad, ponen cafetera pero sin café, vasos y una jarra pero uno debe ir al lobby por el agua, las amenidades son de la calidad más básica.

Stayed 2 nights in Feb 2025

10/10 Excellent

Sara Janeth

15 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente lugar, trato muy amable.

Stayed 2 nights in Feb 2025

10/10 Excellent

Damian

11 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La habitación en donde me hospede me encanto, amplio, todo ordenado y limpio, la zona del patio es muy acogedora y el personal que me atendió durante mi estadía super amable, preguntando si me interesaba algún sitio o actividad y dándome sugerencias a donde podría ir. Volvería a hospedarme en este sitio sin duda alguna.

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice vibe

The team is super nice and attentive. The hotel is well maintained and has what’s needed. The location is great, close to the lagoon and a lot of restaurants right around the corner. You gotta be aware they have a few dogs and cats (very well groomed) living on the property,

Stayed 2 nights in Nov 2024

10/10 Excellent

Alexis

2 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Au top!!

Hotel au top, que ce soit le cadre, la chambre, l'accueillir le service le petit dejeuner!

Stayed 1 night in Oct 2024

10/10 Excellent

Cesar

11 Oct 2024

Stayed 2 nights in Sep 2024

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