The Hotel Chester

Property class: 5 and above

Choose dates to view prices

Close to Chester City Walls and Chester Racecourse, The Hotel Chester provides amenities such as a fireplace in reception. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for 1762

A modern kitchen with a flat-screen TV, stainless steel appliances, and a dining area with a sofa and chairs.

1762

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for The Tree House

A modern kitchen with built-in appliances, a dining area with a wooden table and leather chairs, and a seating area with a tufted sofa.

The Tree House

  • City view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 King Sofa Bed

View all photos for Knightsbridge

A large bed with a tufted headboard, two bedside lamps, and a patterned rug.

Knightsbridge

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ralph

A hotel room with a tufted headboard, two matching pillows with horse designs, a nightstand with a lamp, and a framed picture on the wall.

Ralph

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Emerald

A hotel room with a large bed, two bedside lamps, a green upholstered headboard, and a view of the city through the window.

Emerald

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bouquet

A large bed with a tufted headboard, two bedside lamps, and a window with blinds.

Bouquet

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Secret Garden

A sign labeled "Secret Garden" on a dark door.

Secret Garden

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Elegance

A bedroom with a large bed, two bedside lamps, a gold-framed mirror, and a gold bathtub.

Elegance

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Flamingo

A hotel room with a tufted headboard, a bed with white bedding, two bedside tables with lamps, and a television on the wall.

Flamingo

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Money Penny

A modern hotel room with a large bed, a bedside table with a lamp, a large mirror, and a framed picture on the wall.

Money Penny

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Zoo

A living room with a sofa, a coffee table, a framed zebra artwork, a dining area with a round table and leopard print chairs, and a window with a view.

Zoo

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Safari

A bedroom with a large bed, two bedside tables, and a leopard print headboard.

Safari

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

A bedroom with a tufted headboard, two bedside tables with lamps, a large bed, and a floral painting on the wall.

Standard Studio

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

A bedroom with a large bed, two bedside tables with lamps, a chandelier, a large mirror, and a tropical-themed wall mural.

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed

A bedroom with a large bed, a tufted headboard, a chandelier, a framed photograph on the wall, and a chair.

Standard Studio, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed

A bedroom with a bed, a shower, a wall-mounted TV, and a large plant.

Standard Studio, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Chester, The Hotel Chester is in the city centre. Chester City Walls and Roman Amphitheatre are local landmarks, and some of the area's activities can be experienced at Chester Golf Club and Vicars Cross Golf Club. Chester Zoo and Chester Roman Gardens are also worth visiting. Visit our Chester travel guide
Map
19 Newgate St, Chester, England, CH1 1DE

What's nearby

  • A historic church with a large arched entrance and a tall spire.
    Roman Amphitheatre
    2 min walk - 0.2 km
  • A formal garden with a central statue, surrounded by neatly trimmed hedges and vibrant flower beds.
    Grosvenor Park
    3 min walk - 0.3 km
  • A historic cathedral with twin spires and large arched windows.
    Chester Cathedral
    5 min walk - 0.4 km
  • A historic stone bridge with steps leading up to a tree-lined path, surrounded by traditional half-timbered houses and modern buildings.
    Chester City Walls
    9 min walk - 0.8 km
  • A large stadium with a clock tower, covered seating, and a crowd of spectators.
    Chester Racecourse
    10 min walk - 0.9 km

Getting around

  • Chester Station
    15 min walk
  • Chester (CEG-Hawarden)
    23 min drive

Restaurants

  • Cavern Of The Curious Gnome
    4 min walk
  • Costa Coffee
    1 min walk
  • Caffè Nero
    5 min walk
  • Hickory's Smokehouse
    4 min walk
  • Slug & Lettuce
    4 min walk

About this property

The Hotel Chester

  • Luxury hotel near Chester City Walls
  • Close to Chester Racecourse, The Hotel Chester provides amenities such as a fireplace in reception. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Express check-out, a 24-hour front desk and concierge services
    • Luggage storage and smoke-free property
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at The Hotel Chester feature comforts such as free WiFi and minibars.
  • Other amenities include:
    • Heating and portable fans
    • Designer toiletries and hairdryers
    • 32-inch Smart TVs with digital channels
    • Kitchenettes, mini fridges and microwaves

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Frequently asked questions

Is The Hotel Chester pet-friendly?

Yes, The Hotel Chester allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of GBP 1 per stay and a fee of GBP 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Hotel Chester?

This property doesn't offer parking.

What time is check-in at The Hotel Chester?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Hotel Chester?

Checkout is at 11:00 AM. Late checkout is available for GBP 30.

Where is The Hotel Chester located?

Located in the heart of Chester, this luxury hotel is within a 15-minute walk of Chester Roman Gardens, Chester City Walls and Chester Racecourse. Roman Amphitheatre and Eastgate Clock are just steps away. Chester Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Hotel Chester Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 184 out of 219 reviews
Rating 8 - Good. 24 out of 219 reviews
Rating 6 - Okay. 7 out of 219 reviews
Rating 4 - Poor. 3 out of 219 reviews
Rating 2 - Terrible. 1 out of 219 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and staff were amazing would highly recommend
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel with a great location.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, would definitely visit again. Central location, friendly staff and very clean and has described.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

Beautiful rooms and very friendly staff. A little gem of a hotel in the centre of Chester close to restaurants and bars.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it - the room Might be too warm in summer!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, very clean and great location for restaurants.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in central Chester.

Great little boutique aparthotel. Friendly staff clean spacious rooms. Great location right in heart of Chester & next to Grosvenor shopping centre car park.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Excellent Hotel, lovely and clean, great value for money
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the city centre the room was fantastic, modern and clean, All the staff were fab.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing! The place to stay in Chester!

What a fantastic place to stay! They staff are so loving and caring and made our wedding stay the best it possibly could be! They were so accompanying for me and my wife, kept us informed before and during our entire stay as well!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel. It was roomy, comfortable, and nicely decorated. The staff were friendly and helpful.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place

Fantastic staff. Superb room. Definitely the only place we’ll stay next time we’re in Chester.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tremendous Hotel!

From the first welcome to the last goodbye the staff were so friendly, they were happy to see our 2 Labradors, the room was very clean and had everything that was needed. Fantastic hotel with fantastic staff!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is AMAZING! Spotlessly clean, comfortable and everything you need. Staff are brilliant and great value for money!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faultless stay, great staff and will certainly return. Highly recommended.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flamingo room

Really enjoyed our stay in the Flamingo room. Loved the copper bath and super comfortable bed
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice studio with its own steam room. Perfectly located in the centre of Chester. Ideal for a city break.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Fabulous stay! Upgraded to Moneypenny and didn’t disappoint. Gorgeous room … loads of space. Felt totally spoilt
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying here now and always amazing. Checked in and got upgraded which was a lovely surprise. Room was extremely clean top to bottom. Can’t fault this place will definitely be returning.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

Love, love, love this hotel. Was our second time staying here, both times in the Secret Garden room. Very spacious, comfortable bed, quiet room, fab separate living area. Kitchenette is a real bonus. Fab fire in the bedroom too. Will certainly stay here again and maybe try a different room next time 🙂
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply excellent

Contemporary themed room - loved Zoo. From the friendly helpful staff to the superb room everything was excellent. Right in centre of Chester superb location superb hotel.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem in Chester

On arrival I was upgraded to the spa room which had a steam room, it was fabulous The room was very clean and spacious. The staff very friendly and welcoming. I would highly recommended this hotel
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice hotel located next to a main car park and not the safest location but overall a nice place to stay. Would of been convenient to have a fridge/freezer with the kitchen.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Great location for the City and walk along the walls. Liked having area to let dog out but the shared area looked a bit “work in progress” Very comfortable beds, spotlessly clean and handy kitchenette. Good communication from hotel.
Stayed 1 night in Jul 2024