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Hotel Indigo Chester by IHG

4.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for Hotel Indigo Chester by IHG

Breakfast, lunch and dinner served
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
Exterior
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
The current price is NZ$218
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(60 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony (Premium)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed
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About the area

Map
Grosvenor Park Road, Chester, England, CH1 1QQ

What's nearby

  • Grosvenor Park - 1 min walk - 0.0 km
  • Chester Cathedral - 8 min walk - 0.7 km
  • Chester City Walls - 12 min walk - 1.1 km
  • Chester Racecourse - 16 min walk - 1.4 km
  • Chester Zoo - 6 min drive - 4.4 km

Getting around

  • Chester Station - 8 min walk
  • Chester (CEG-Hawarden) - 26 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬3 min walk
  • ‪Brewhouse & Kitchen - ‬4 min walk
  • ‪The Old Harkers Arms - ‬4 min walk
  • ‪The Old Queens Head - ‬4 min walk

About this property

Hotel Indigo Chester by IHG

Upscale eco-certified hotel near Chester City Walls
Located close to Chester Racecourse, Hotel Indigo Chester by IHG provides dry cleaning/laundry services, a bar and a business centre. The on-site restaurant, Hotel Indigo Restaurant, offers breakfast, lunch, dinner and light fare. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), express check-out and a front desk safe
  • Concierge services, smoke-free property and luggage storage
  • A lift, tour/ticket information and 1 meeting room
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All 75 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, eco-friendly toiletries and hairdryers
  • Free tea bags/instant coffee, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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The price is NZ$176
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Frequently asked questions

Is Hotel Indigo Chester by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Indigo Chester by IHG?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Chester by IHG on 10 Aug 2025 start from NZ$218.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Indigo Chester by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Indigo Chester by IHG?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Chester by IHG located?

Situated in Chester, this eco-certified hotel is within a 15-minute walk of Grosvenor Park and Chester City Walls. Chester Zoo is 3 mi (4.9 km) away. Chester Station is 8 minutes by foot.

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Hotel Indigo Chester by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 804 out of 1005 reviews
Rating 8 - Good. 141 out of 1005 reviews
Rating 6 - Okay. 38 out of 1005 reviews
Rating 4 - Poor. 12 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel beautiful rooms, food amazing, staff so welcoming and friendly, would definitely recommend and will stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was delightfully decorated - even a little bit quirky - and very spacious. The onsite restaurant is fantastic.
Tasteful, quirky and comfortable room!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ged

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was modern and clean .bar area was quite spacious with bar staff friendly.Breakfast was tasty and plentiful.All in all an enjoyable short stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy bed and a lovely breakfast with plenty of options.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

margaret

Liked: Amenities, property conditions & facilities
The room requested was available for us, clean with comfy beds. Nice touch all nibbles and drinks were complimentary. Have stayed at this hotel on two other occasions, it did not disappoint.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grosvenor room was beautiful. The reception staff extremely helpful. All other staff were friendly, polite and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, close to old town, park and dining.
Stayed 5 nights in May 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overnight stay staff very welcoming and smooth check in. Room very clean and bed very comfortable. Would definitely recommend 😃
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities
Friendly service and cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Property is very well maintain with a short walk to the walled part of the city. Staff was extremely friendly and helpful. Very strong recommendation!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Isobel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. Lovely room. Excellant food.
Stayed 7 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay with friends staff lovely, friendly and knowledgeable, especially Steve in the restaurant when we went for breakfast in the morning 😋 Definitely recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with very friendly and informative staff. We stayed just one night but would be happy to stay here again if we visit Chester again.
Stayed 1 night in Apr 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with nice amenities

Lovely hotel with nice amenities conveniently located.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely staff. We shall return!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel from staff through to food and drink and the rooms are lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Chester

Amazing stay yet again. The staff are really helpful and the room was lovely and clean. Best hotel in Chester bar none!
Stayed 1 night in Apr 2025

10/10 Excellent

Misha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was really lovely all the staff were really friendly and helpful, the hotel is kept to a high standard throughout. The location is perfect to get into the centre within walking distance and only 10 minutes from chester zoo
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and lovely stay

Great stay, attentive staff, well appointed room
Stayed 1 night in Feb 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very pleasant.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to the hub of the city and provides a welcoming environment within which to relax. The staff are grandly and will provide any aspect that feel is not being made available.
Stayed 3 nights in May 2025

10/10 Excellent

Kaleena

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, comfortable beds, great breakfast.
Stayed 5 nights in Dec 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is within walkable distance from the main shopping and tourist areas of the city. The hotel does not have a car park, which means that a public car park must be used, although this can be paid in advance at the hotel. The hotel's family bedroom comprised of two double beds, which were quite high off the floor and a good-sized wall-mounted TV. The bathroom contained an excellent power shower. Breakfast offered a choice of english and continental breakfasts. Generally, a comfortable hotel for one or two nights.
Stayed 1 night in Jun 2025