Book a Top Cherokee Motel

"Staf was polite and professional."

"I booked a room with this property for 1 night, the next day before check out I called the front desk and advised I would stay another night. After some discussion I realized I had to go thru Expedia again to get a lower rate, which I did. Unknown to me the employee at the front desk CANCELED my reservation and did not advised me of this. Later that day while I was in the room, this employee showed up at my door with the "manager" and advised me my resv. had been cancelled. After a lenghty discussion as to why???? I have yet to understand why I was cancelled. Ive stayed at the property many times in the last 6 months. Also, the employee said she had called my room twice to advise. If she did I never heard it. In fact when I had called the desk earlier, and told her I would just get a reservation via Expedia, she stated she would have to talk to the "manager" and see if that was "ok". She put me on hold for 20 mins and never came back on to advise me , at any time. Also as previously mentioned when the manager and employee came to my room door, she had told the manager I had come to front desk to drop my 2 room key cards off. I did not. I showed the manager the 2 keys which were in my pocket. Lastly, the employee handed me a typed letter which said the room had been cancelled, a cancellation # (which Expedia CS could not find in the system), and the letter ERRONEOUSLY stated I had cancelled the room. I DID NOT! "

"Great location at a great price. Breakfast could be better but still ok. "

"Everything was clean and cozy. Loved the rocking chairs out on the porch looking over the river. Staff very friendly."

"Beautiful mountains and amazing food!! "

"Yes very close to casino and great place to stay."

"It was an old rundown motel, open to the street the countertops were old and needed replacing, and the shower was so old, I wouldn't take a shower there. AWFUL!!"

"Convenient, clean. Nice place to stay "

"I was very sad to see Cherokee go down so much since I was there as a kid. Although I’m grateful for the job that it brought to the area having the casino it has really made. Everything else looks so rundown. Shops were falling apart. people were very nice everywhere we went. I probably would not stay at this hotel again although the staff was so sweet."