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"The hotel room with king size bed was small but very clean and new. The staff were very helpful and assisted us in contacting PRC authorities when we could not reach them because we did not have a PRC phone number. They went the extra mile to make our stay more comfortable and even helped us to find a room when they were very packed knowing we had to wait for some official documents. Kudos especially to Ms Carina Chen who really made our day. "

"I stayed at Sofitel Haikou for a business trip and was thoroughly impressed. The hotel offers a perfect blend of luxury and functionality, ideal for business travelers. The room was spacious, clean, and well-equipped with a comfortable work desk and high-speed Wi-Fi. The staff were courteous, professional, and attentive to every detail. The breakfast buffet had a great variety of both Western and local options, which was a great way to start the day. Meeting facilities were top-notch, and the location was convenient for accessing the business district. After work, I appreciated the relaxing atmosphere at the lounge and the stunning ocean views. Highly recommend Sofitel Haikou for business travelers looking for comfort, convenience, and excellent service."

"I was very impressed with the property. The breakfast buffet had a great verity & makes the value of booking much greater. It's in a more business focused area which gave a nice respite from the higher traffic touristy area's."

"Excellent customer service "

"The hotel very nice and service very good"

"Great property at a great price. Good location right next to the Mix Mall"

"good"

"This hotel truly feels like the Hawaii of China, peaceful, welcoming, and the perfect place to recharge. I stayed here during a short stopover before my trip back to America, and it was exactly what I needed. The receptionist was especially kind and went out of their way to help me order a taxi, making my transit smooth and stress-free. Thank you for your warm hospitality! "