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Grand Hotel Haikou (Managed by Accor)

4.5 star property
Luxury retreat surrounded by lush gardens offers scenic views of Hainan West Coast Golf Course and rejuvenating experiences for travelers

Choose dates to view prices

Grand Hotel Haikou overlooks the West Coast Golf Course, offering luxury with golf access, a poolside bar, and a spa with hydrotherapy treatments. Enjoy golf and relax in the peaceful garden. Previous guests consistently praise their stay experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$188
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Oceanfront

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Ocean View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Garden view

Superior Room, 1 King Bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Garden view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Ocean View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 King Bed, Ocean View

Superior Suite, 1 King Bed, Ocean View

Superior Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 2
  • 2 Single Beds
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About the area

Located on the boardwalk, Grand Hotel Haikou (Managed by Accor) is in Xiuying neighbourhood and is connected to a shopping centre. Hainan West Coast Golf Course and Meishi Mayflower International Golf Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Holiday Beach and Huoshankou National Geopark. Travelling with kids? Don't miss Haikou Arcade Street. Take the opportunity to explore the area for water adventures such as windsurfing and other activities like golfing. Visit our Haikou travel guide
Map
256 Binhai Road, Xiuying District, Haikou, Hainan, 570311

What's nearby

  • 525145204
    Holiday Beach
    4 min drive - 4.0 km
  • Hainan International Convention and Exhibition Center
    14 min walk - 1.2 km
  • Hainan West Coast Golf Course
    6 min drive - 6.5 km
  • Meishi Mayflower International Golf Club
    8 min drive - 8.3 km
  • Haikou Arcade Street
    18 min drive - 20.8 km

Getting around

  • Haikou (HAK-Meilan Intl.)
    44 min drive

Restaurants

  • Crystal Jade
    5 min drive
  • 哲平鳗满
    4 min drive
  • 威士忌博物館
    4 min drive
  • Happy Coast - 欢乐海岸
    5 min drive
  • KFC 肯德基
    9 min drive

About this property

Grand Hotel Haikou (Managed by Accor)

Luxury family-friendly hotel near Holiday Beach
Located close to Hainan West Coast Golf Course, Grand Hotel Haikou (Managed by Accor) provides an adjacent golf course, a poolside bar and a terrace. Treat yourself to hydrotherapy at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and an outdoor tennis court
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
Room features
All 320 rooms boast comforts, such as furnished balconies and pillow menus, as well as perks, such as air conditioning and bathrobes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, free tea bags/instant coffee and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in China Green Hotel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Parking included
  • Free Wi-Fi
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The price is NZ$161
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 150 to 150 for adults and CNY 90 to 150 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 咖啡1907
  • 悦雅轩

Things to do

  • 2 indoor/outdoor hot springs
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6,611 meeting rooms
  • Conference centre (26,146 square foot of space)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 9:00 AM - 10:00 PM
  • Hot springs water temperature - 29 ºC
  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities will be closed during September:
  • One of the swimming pools
  • Children's club
  • Hot springs

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 150 to 150 for adults and CNY 90 to 150 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 10:00 PM
Hot springs access available from 9:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Haikou Shangri-La
Shangri-La Haikou
Shangri-La Hotel Haikou
Shangri La Hotel Haikou
Shangri-La Hotel Haikou Hainan, China
Shangri La Haikou
Shangri La Hotel Haikou
Haikou Managed By Accor Haikou
Grand Hotel Haikou (Managed by Accor) Hotel
Grand Hotel Haikou (Managed by Accor) Haikou
Grand Hotel Haikou (soon to be Fairmont Haikou)
Grand Hotel Haikou (Managed by Accor) Hotel Haikou

Frequently asked questions

Does Grand Hotel Haikou (Managed by Accor) have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Grand Hotel Haikou (Managed by Accor)?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Haikou (Managed by Accor) on 7 Mar 2026 start from NZ$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Haikou (Managed by Accor) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel Haikou (Managed by Accor)?

Self-parking is free at this property.

What time is check-in at Grand Hotel Haikou (Managed by Accor)?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Grand Hotel Haikou (Managed by Accor)?

Checkout is at noon.

Does Grand Hotel Haikou (Managed by Accor) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Grand Hotel Haikou (Managed by Accor) located?

Offering direct access to the beach, this Xiuying hotel is next to a golf course, 2 mi (3.2 km) from Holiday Beach, and within 6 mi (10 km) of Hainan West Coast Golf Course and Meishi Mayflower International Golf Club. Haikou Arcade Street and Huoshankou National Geopark are also within 12 mi (20 km).

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Reviews

Grand Hotel Haikou (Managed by Accor) Reviews

9.0

Wonderful

9.2

Cleanliness

7.6

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 34 out of 63 reviews
Rating 8 - Good. 22 out of 63 reviews
Rating 6 - Okay. 6 out of 63 reviews
Rating 4 - Poor. 1 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

Reviews

10/10 Excellent

Jeng Wave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel very nice and service very good
Stayed 2 nights in Jul 2025

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

标准的老派星级酒店

整体来说还是很不错的
Stayed 2 nights in Apr 2022

6/10 Okay

eizo

Disliked: Property conditions & facilities

设备很旧服务也差

虽然是五星级酒店，但是这边餐厅的经理（穿黑色上衣和黑色短裙的）服务态度超级不好，这次的体验感超级不舒服。
电视机很老很小
Stayed 1 night in Jan 2022

8/10 Good

eizo

Liked: Cleanliness, staff & service

設備が古い

設備はとても古い。テレビはとても小さく古いタイプ。周辺の環境も悪く食事に行くのも大変困る場所。清掃係の王小丽さんはすごく丁寧に清掃してくれた事が救い。
Stayed 1 night in Dec 2021

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with sea views

The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.
Stayed 1 night in Jun 2020

10/10 Excellent

ZHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好酒店

很好的住宿体验
Stayed 1 night in May 2020

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒

很好
Stayed 1 night in Nov 2019

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好棒啊

好棒
Stayed 1 night in Nov 2019

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

太棒了

很棒
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
基本上員工態度不錯。 床間乾淨度還可。但房間有一陣酸宿味，後來開陽台門之後就有改善。但關後又發出。同時房間的裝修都點舊及殘。
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Stunning hotel but service is lacking

Large and luxurious hotel, however, not particularly catered for international tourists due to the language barrier. There isnt really much in the vicinity of the hotel and most attractions are at least 30 mins away by taxi. Beach at the back of the hotel is left to be desired.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房间整洁，风景好，服务好

优点： 1.房间大（50平米），有个大阳台，面对大海，风景一流 2.酒店设施好，比较新，房间带浴缸和淋浴间 3.服务好，入住快 4.房间整洁，床铺舒服，布局合理 5.酒店对着大海方向有一个小沙滩，可以下海游泳 缺点： 离市区有点距离，附近没啥吃的，海口打车还真是贵
Stayed 3 nights in Aug 2019

6/10 Okay

Kheng Hiang

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The restaurant service very slow and bad about 2:30 pm we are the only table in the restaurant and the kitchen need to take about 35 minutes to preparing our foods for only 3 persons.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property next to the beach

Good experience. Next to the beach, but maybe only 90% qualified as a beach front property, good enough! Located in a quiet neighborhood., not much services in the proximity. Internal landscape and services meet 5 star ratings.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in this hotel. The hallways and rooms had a mildew/ moldy smell. Very happy with the restaurant staff our morning breakfast staff was excellent. Andy the chef was awesome.
Stayed 6 nights in Feb 2019

8/10 Good

HaoHsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近没有好餐厅
Stayed 1 night in Jan 2019

8/10 Good

James, Harbin, CN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the class of Shangri-La you would expect

Description says designer toiletries are provided, but we found only generic ones. Hotel itself was fine, but public area maintenance could be improved.
Stayed 1 night in Jan 2019

8/10 Good

Eric, paris

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and garden wonderful. Only issue was the mattress way to stiff for me.
Stayed 1 night in Aug 2018

10/10 Excellent

Andrew, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but too far from old town.

Really great stay. Beautiful surrounding, great staff. Nice view.
Stayed 7 nights in May 2018

10/10 Excellent

chincheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience at an affordable 5 star hotel

很好的住宿經驗, 清潔有規律, 服務周到滿意, 提前入住與升級, 有機會會再住.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

NIce Hotel But Too Far from CBD

Though the booking through Expedia.com is convenient, but the admin is inflexible, no breakfast provided for such price as compared to a similar category of hotels in Wenchang & Sanya. Too far from CBD areas, thus additional transportation expenses incurred. Wifi not functioning steady and well.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

Friendly and high professional service. highly recommended.

8/10 Good

Cho Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but not convenient

Nice 5 star Hotel, but it’s a bit far away from town, nearly nothing around here.
Stayed 3 nights in Jan 2018

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的酒店，但沒有海灘

香格里拉酒店，五星級水準，什麼都非常好，可惜海口真沒什麼好玩，所以一直待在飯店也是不錯的選擇，但沒有規劃海灘區，不過室外室內泳池很大也很好的。

10/10 Excellent

Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the best

Amazing facilities and amenities and superb service! Absolutely one of the best hotels I've ever stayed in!