Junior Suite, 2 Bedrooms | Balcony
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Reviews of Hotel Villas Ajijic

2.5 out of 5
Hotel Villas Ajijic
Linda Vista #14, Tio Domingo Neighborhood, Ajijic, JAL

Reviews

7.4

Good

Rating 10 - Excellent. 64 out of 199 reviews" "
Rating 8 - Good. 64 out of 199 reviews" "
Rating 6 - Okay. 30 out of 199 reviews" "
Rating 4 - Poor. 29 out of 199 reviews" "
Rating 2 - Terrible. 12 out of 199 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

andres

Stayed 2 nights in May 2024
Response from HOTEL VILLAS AJIJIC on 19 May 2024
¡ Gracias por su alojamiento en Hotel villas Ajijic ! Un gusto recibirlos de nuevo.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
In need of some updates but overall a nice place Great little breakfast was included Friendly staff Will stay again if in area
Stayed 1 night in Mar 2024
Response from HOTEL VILLAS AJIJIC on 7 Apr 2024
¡ Gracias por su alojamiento en Hotel villas Ajijic ! Un gusto recibirlos de nuevo.

2/10 Terrible

Laurence

Disliked: Property conditions & facilities
Good location but has maintenance problems. One pool was being worked on, noisy jackhammers during the day. In the room the smell of sewer was so bad we left after two days even though we paid for three. I guess the three air fresheners should have been a clue. We were offered credit for the third night but I can't think of a reason to ever return.
Stayed 3 nights in Mar 2024
Response from HOTEL VILLAS AJIJIC on 12 Mar 2024
¡ Gracias por su alojamiento en Hotel villas Ajijic ! Un gusto recibirlos de nuevo.

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Sewer smell was very unpleasant. Pillows were lumpy.
Stayed 1 night in Feb 2024
Response from Hotel villas ajijic on 24 Feb 2024
¡ Gracias por su alojamiento en Hotel villas Ajijic ! Un gusto recibirlos de nuevo.

6/10 Okay

Carol

The property was rather tired & communication was limited. The room was ok but could have been cleaner & had a very noisy fridge
Stayed 2 nights in Feb 2024
Response from Hotel villas ajijic on 23 Feb 2024
¡ Gracias por su alojamiento en Hotel villas Ajijic ! un gusto recibirlos de nuevo.

10/10 Excellent

Ronald G

Travelled with group
Liked: Property conditions & facilities, room comfort
A little jewel in the middle of town
It was our second visit.Everything was great . The 4 condition score just basically the roof looks like it might need maintenance..Interior was great,pool was great ,and the included breakfast was exceptional. The staff were wonderful. I would highly recommend it.
Stayed 3 nights in Feb 2024
Response from Hotel villas ajijic on 14 Feb 2024
¡ Gracias por su alojamiento en Hotel villas Ajijic ! Un gusto recibirlos de nuevo.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Villas ajijic
Wonderful stay again at villas ajijic..breakfast was perfect, cooked to order...pool was nice and warm, and quiet evenings...easy walk to some good restaurants..some friends didnt have hot water for 2 days but made due...front entrance is a bit weird if you arrive after 5 pm...better know some spanish....
Stayed 3 nights in Feb 2024
Response from Hotel villas ajijic on 9 Feb 2024
¡ Gracias por su alojamiento en Hotel villas Ajijic! Un gusto recibirlos de nuevo.

2/10 Terrible

Pascale

Stayed 1 night in Dec 2023
Response from Hotel villas ajijic on 7 Jan 2024
¡ Lamentamos las quejas causadas ! Vamos a supervisar precisamente esta situación.Gracias por su su visita.

10/10 Excellent

Pedro R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel villas ajijic on 21 Dec 2023
¡ Gracias por su alojamiento en Hotel villas Ajijic ! Un gusto recibirlos de nuevo.

4/10 Poor

Raul

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Likes: friendly staff in breakfast! They took our orders and cooked wonderful Mexican breakfasts. Fresh fruits, coffee, and fresh juices available. Laundry service was wonderful. The pools were nice to swim in and had nice courtyards. Nice patio attached to room. Dislikes: shower drain plugged and always filled up while showering-yuck. Drawers would get stuck while opening. Very few electrical sockets but they worked. Two full size beds but rooms are small. The cable was very unclear- poor reception.
Stayed 6 nights in Nov 2023
Response from Hotel villas ajijic on 7 Dec 2023
¡ Gracias por su alojamiento en Hotel villas Ajijic !

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Hotel villas ajijic on 1 Nov 2023
¡ Gracias por su alojamiento en Hotel villas Ajijic! Un gusto recibirlos de nuevo!

6/10 Okay

Yamilet, Modesto

Stayed 1 night in Oct 2023
Response from Hotel villas ajijic on 23 Nov 2023
¡ Gracias por su alojamiento en Hotel villas Ajijic ! Un gusto recibirlos de nuevo.

8/10 Good

Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar, con unas vistas increíbles. El desayuno no tenía mucho sabor y la mesera no era tan amable. Pero vale la pena sacrificar eso por la hermosa vista
Stayed 1 night in Sep 2023
Response from Hotel villas ajijic on 23 Sept 2023
! Gracias por su alojamiento en Hotel villas Ajijic! Un gusto recibirlos de nuevo.

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel villas ajijic on 23 Sept 2023
! Gracias por su alojamiento en Hotel villas Ajijic! Un gusto recibirlos de nuevo.

10/10 Excellent

Carmen

Stayed 1 night in Jul 2023
Response from Hotel villas ajijic on 20 Jul 2023
Gracias por su alojamiento en Hotel villas Ajijic...un gusto recibirlos de nuevo.

8/10 Good

ISMAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Location and view are great - relatively close to good restaurants - would love to see better grounds maintenance - more updated - it's an older hotel - but the price is on target.
Response from Hotel villas ajijic on 26 May 2023
Gracias por su alojamiento en Hotel villas Ajijic.Un gusto recibirlos de nuevo..

10/10 Excellent

Claudia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The cutest villas ever. The outside common area is very well maintained and has a panoramic view of Lake Chapala. The room was very comfortable although would have preferred AC over the fan. Breakfast was so yummy! There’s very little parking and did drive around a couple times before finding the front of the hotel…that was a little confusing! Would definitely stay here again. Staff was very accommodating, letting us check in much earlier.
Stayed 1 night in Mar 2023
Response from Hotel villas ajijic on 23 Mar 2023
Gracias por su visita Claudia encantados de recibirlos de nuevo.

10/10 Excellent

Kevin

Stayed 3 nights in Feb 2023
Response from Hotel villas ajijic on 4 Mar 2023
MUCHAS GRACIAS POR SU ALOJAMIENTO ESPERAMOS VERLO PRONTO...

6/10 Okay

Javier

Stayed 2 nights in Feb 2023
Response from Hotel villas ajijic on 8 Mar 2023
Muchas gracias por su alojamiento... Esperamos vuelvan pronto.

10/10 Excellent

Kelsie

Liked: Staff & service, amenities, property conditions & facilities
The grounds and property are excellent. Staff is extremely courteous and helpful
Stayed 1 night in Jan 2023
Response from Hotel villas ajijic on 8 Feb 2023
Muchas gracias por su visita lo esperamos pronto...

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023
Response from Hotel villas ajijic on 30 Jan 2023
Muchas gracias de su visita la esperamos pronto....

10/10 Excellent

Chris

Stayed 1 night in Jan 2023
Response from Hotel villas ajijic on 30 Jan 2023
Muchas gracias por su visita los esperamos pronto...

10/10 Excellent

Ronald

Stayed 2 nights in Jan 2023
Response from Hotel villas ajijic on 22 Jan 2023
Muchas gracias por su visita los esperemos pronto....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Hotel villas ajijic on 22 Jan 2023
Muchas gracias por su visita...

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and comfortable
This quaint establishment is located right on the shores of lake Chapala within walking distance to shops and restaurants. The grounds are lovely and the rooms are currently being updated one at a time so I look forward to seeing the changes on future visits. The breakfast was first rate and the staff were helpful and friendly and the room we had was cute for a short stay of a day or two. The larger villas are better suited to longer stays.
Stayed 1 night in Jan 2023
Response from Hotel villas ajijic on 20 Jan 2023
MUCHAS GRACIIAS¡¡¡¡¡ HOTEL VILLAS AJIJIC LOS ESPERA....

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness
Outdated
Stayed 2 nights in Nov 2022
Response from Hotel villas ajijic on 5 Dec 2022
Hotel villas ajijic... agradece enormemente haber cumplido con las expectativas y satisfacción en su alojamiento.Los esperamos pronto. Gracias

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Utterly charming. Quaint and quiet. Beautiful villa. Private outdoor seating area adjacent to our room was a real bonus as the weather in Aijijic is always so pleasant. Staff was friendly and professional. This is my 5th time traveling to this area but the first time at this hotel. I will definitely be staying here for any future trips.
Stayed 4 nights in Oct 2022
Response from Hotel villas ajijic on 5 Dec 2022
Hotel villas ajijic... agradece enormemente haber cumplido con las expectativas y satisfacción en su alojamiento.Los esperamos pronto. Gracias

8/10 Good

Susan

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The owner and staff were wonderful. There is lots of defered maintenance, but it looks like they are starting to work on that.
Stayed 5 nights in Sep 2022
Response from James on 27 Sept 2022
Thank you for rating us highly, pleased to see that the services we offer meet your needs, we are going to try to keep it up. Regards, Jane

6/10 Okay

Cesar

Disliked: Amenities, property conditions & facilities
The property has a good potential, needs to update and add new services, which I was told are in the way. The employees were friendly, specially a girl called Alexandra, she was very helpful.
Stayed 5 nights in Jul 2022
Response from Ammy on 20 Aug 2022
Hi, Cesar! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Amelia.

4/10 Poor

Lloyd

Business traveller
Disliked: Property conditions & facilities, room comfort
Unexpected Sewer Smell
Overall the place is not too bad but the sewer smell in the room (bathroom area) was awful. It was very obvious why! There is no P trap on the bathroom sink (straight connection line into wall) consequently the terrible sewer gases permeates the bathroom area. Fortunately with windows open on two sides the fresh air moved the smell from bathroom to outside. I plugged the sink drain and put a wet facecloth over the overflow drain holes which more or less controlled the stench when covered. It was different story while using sink. The breakfasts included were good. As I only stayed for two days, I did not feel it was worth trying to get resolved while there.
Stayed 2 nights in Jun 2022
Response from Simon on 18 Jul 2022
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

10/10 Excellent

Nora

Stayed 1 night in May 2022
Response from Hotel villas ajijic on 14 Feb 2023
Muchas gracias por su alojamiento....

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise
Stayed 5 nights in Feb 2022
Response from Andrew on 7 Mar 2022
Thank you for rating us highly, Jaime. We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Andrew

8/10 Good

Gerald

Stayed 1 night in Feb 2022
Response from Ammy on 17 Feb 2022
Hi, Gerald! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service
NICE PLACE
Stayed 2 nights in Jan 2022
Response from Bruce on 5 Feb 2022
Thank you for rating us highly, Jorge. We are glad to know that the services offered by us meet your expectations and we will endeavor to keep it up. Regards, Bruce

2/10 Terrible

Tracy

Liked: Cleanliness
Disliked: Staff & service
I was very disappointed. I will not recommend this property. There was breakfast every morning. I didn’t get offered anything to eat. Only coffee. No one spoke English but clearly someone could have helped me to eat. So I had to eat elsewhere. Staff very dismissive. Not very friendly at all. They also don’t answer the phone. When I was trying to reserve I couldn’t get through at all. No complaints about the room. Small but that was ok. It was the staff that I would never ever use again or recommend.
Stayed 1 night in Jan 2022
Response from Jon on 1 Feb 2022
Hi, Tracy. We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Jon

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022
Response from Hotel villas ajijic on 14 Feb 2023
Muchas gracias por su visita esperamos verlos pronto....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Mike on 30 Nov 2021
Hi, thanks for appreciating our efforts by rating us positively. Looking forward to hosting you again soon with a pleasant experience. Regards, Mike

6/10 Okay

Debra Ann

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Could be nice.
The rooms were clean with good beds. Other guests were very loud all night long and continued to bang on our doors. Perhaps it is better during the week. I would not stay again. We did not stay for breakfast that we included.
Stayed 1 night in Nov 2021
Response from Ammy on 23 Nov 2021
Hi, Debra! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

6/10 Okay

Vinicio

Travelled with family
Disliked: Property conditions & facilities
The gardens are beautiful. The rooms needs updating.
Stayed 2 nights in Sep 2021
Response from Hotel villas ajijic on 14 Feb 2023
Lamentamos las molestias causadas. Seguramente estudiaremos este problema y nos esforzaremos al máximo para mejorar tu experiencia

4/10 Poor

hector

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Theres MOLD on the bathrooms and cockroaches All over not to mention how Duty it is, we walk out in 15 minutes from check in time is that bad, Im requesting my money back and I like the local Authorities to be aware of the conditions of the hotel and close it until they fix the problema. I ended up Renting Airbnb the night ! Horrible experience
Stayed 2 nights in Sep 2021
Response from Pedro on 30 Sept 2021
Hi, Hector! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Pedro!

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and it’s gated
Stayed 4 nights in Aug 2021
Response from Cheshta on 2 Sept 2021
Hi, Sheila! Thank you so much for writing the review and rating us positively. We will make sure you have an amazing experience on your next stay. Regards, Ivy

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was perfect and had warm water. The owner was very kind and also the staff vas very helpful. I would sugest to give a good unifom to the staff so they would have a very image.
Stayed 1 night in Jul 2021
Response from Hotel villas ajijic on 8 Sept 2021
Muchas gracias por su visita.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was run down and dirty. Gate was locked at night and they did not give access key. Had to wake up porter. Breakfast was basic.
Stayed 5 nights in Jul 2021
Response from Hotel villas ajijic on 14 Feb 2023
Lamentamos las molestias causadas. Seguramente estudiaremos este problema y nos esforzaremos al máximo para mejorar tu experiencia

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service
We arrived at the hotel just to find out they gave our reservation to somebody else
Stayed 2 nights in May 2021
Response from Hotel villas ajijic on 14 Feb 2023
Lamentamos las molestias causadas. Seguramente estudiaremos este problema y nos esforzaremos al máximo para mejorar tu experiencia

6/10 Okay

John

Travelled with family
The cheapest...place, we get what we pay for.
No hot water the first night, and extreme difficulty navigating to find the hotel that is quite secluded. ONCE you get to the hotel, the view of the lake is rewarding. Our guests had to change rooms 3X as the keys given for entrance turned out to be filled with suitcases of some other patrons.
Stayed 2 nights in May 2021
Response from Arthur on 30 May 2021
Hi, John. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Arthur

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021
Response from Chris on 29 May 2021
Thank you so much for the positive rating, Hope to serve you soon with an amazing stay. Regards, Christina!

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
My stay at hotel villas de ajiji was excelent, good service, cleanest, quiet everything was excelent. I will stay again thank you
Stayed 8 nights in Feb 2021
Response from Leo on 30 May 2021
Hi, Lucia! We are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Alex

2/10 Terrible

Saul

Liked: Room comfort
Disliked: Cleanliness, staff & service
Sleep tight & don’t let the bed bugs bite. LITERAL
Fui un booking de ultima hora. Llegamos a la propiedad donde se nos recibio a la brevedad. Al quere pgar, la pagina decia podia pagarse con tarjeta, lo cual no se nos permitio y pidieron fuera pagado en efectivo. El cuarto tenia amenidades basicas y agua caliente. a primera vista se miraba limpio, pero el problema fue a la mañana siguiente que amanecimos con picaduras de bichos en la cama. Al parecer habia chinches en el colchon y no nos percatamos ya que era tarde y queriamos dormir. Definitivamente no se visitara esta propiedad en el futuro.
Stayed 1 night in Jan 2021
Response from Jacob on 5 Jul 2021
Disculpa los problemas que has tenido, Saul. Hemos tomado nota de su experiencia esta vez. Tenga la seguridad de que nos esforzaremos en el futuro para garantizar una gran estancia con nosotros. Saludos, Jacob

8/10 Good

Ruben, San Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was stunned by the natural beauty that surrounds the area. The staff is very friendly and went out of their way to please. They do not advertise laundry service, but I asked, and they did my laundry for a fair price. I must say, that the locals know, do not walk in the dark of night. Overall, I now understand why many foreigners move to the area, and that Capital O Villas de Ajijic was the least expensive by far.
Stayed 1 night in Dec 2020