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"Beautiful hotel but our room was like a sauna…very hot. I was told that the central air-conditioning goes on according to the temperature outside, and therefore, since it was cold, the heat was on in the room I was given a fan and also was given a credit. Fire doors were outside my room and they were constantly making noise. Bed and pillows were very uncomfortable. Bathroom very very small. "

"Excellent in all departments"

"Poor communication with the host. I called in to Expedia and they said they would call me back. Never did. The photos of the room were deceptive. The loft sleeping area is only suitable for someone who can crawl into a 2’x2’ entrance."

"Staff were professional and friendly. Would have liked a bottle of water included in the room rate as well as hair conditioner and carpet in room could do with a wet clean but room and bathroom very clean other than that. "

"Wonderful staff, very clean rooms. Beautiful views from the room. Located within easy walking distance of everything I wanted to see."

"Location, Clean room, Breakfast, staff"

"Excellent customer service. Very helpful stuff. Convenient location close to everything."

"Mala atención, quedamos sin desayuno, secador de pelo malo y no lo repusieron, no se esforzaron nada por comunicarse con migo que hablo otro idioma Sucio el lugar Los colchones se sienten los resortes Todo mal No volvería"

"We were put in a first floor room which had a non working thermostat, No power to the desk area so couldn't charge phones, etc, no furniture to put luggage on, and a very high tub which needs a step stool to enter safely.... basically worse than a Motel 6 for many times the cost..... After complaining we were shifted to a much better room... however, the hotel should not be renting rooms like the initial room- it should be demolished and rebuilt!"