Central Portola Valley Hotels, Portola Valley

"Creekside is a great stay in the heart of Palo Alto. The room was simple, spacious and clean, the staff was friendly and efficient, and the parking plentiful."

"The property itself was fine. The rooms were clean and the overall quality of stay was ok.The staff was courteous enough but everyone seemed to be walking on eggshells. As soon as you walked up to the front of the hotel you’re greeted by a designated smoking area. The smell was overwhelming enough to trigger anyone who is allergic to smoke. The smell carried over into the Lobby area and creates a negative environment and impression for the hotel. This area was being used by staff and guest as well. We left the hotel each day so we didn’t have to be around to get overwhelmed with the smell but coming and going was brutal. I support an individuals rights to smoke but surely they can come up with a compromise that works for the entire hotel community. The hotel is listed as a smoke free place but it is far from being that. A healthy solution would be to create a designated smoking area that does not require others to breathe in the second hand smoke. "

"Horrible"

"This is a great stop for a business trip. I stayed 2 nights and loved the accommodations, big room and comfy bed. I was able to walk across the street and enjoy a fabulous breakfast at a little diner they give you a coupon for. They offer water bottles to use for your stay and I ended up purchasing one. And the staff was delightful, kind and went above and beyond. They have a nice espresso bar and wine at your leisure. For the price point it's a great few night stay boutique. I will stay again when I am back in town for work. "

"Great staff"

"Clean rooms. "

"Breakfast staff at the omelette station understood limited English, which was challenging"

"Great value for a beautiful lodge near the beach. Excellent customer service we were surprised to find out we could check out bikes for free for two hours. It was a wonderful way to explore the beach. I would stay again."

"The staff is very helpful. The hotel is clean and close to shopping, and dining."