Top Hotels Near Central City Shopping Mall in Seoul from NZ$137

"The location of the hotel is great. I totally loved the lay out of the room and it was very spacious for 3 people. The hotel is very clean and I love the amenities that they provided. The only drawback I have was when I stayed there in March, the weather was still cold. The floors were heated and we could not adjust the temperature in the room itself and it got very hot. The only thing we could do was to open the sliding doors to the patio to get it to cool down but as a result in the evening when we were sleeping it was noisy. Apart from that the hotel was wonderful."

"Clean room"

"Great location for my needs and loved the extra amenities such as communal kitchens on each floor, self-service laundry. I stayed in the King premium suite and the bed was very comfortable. The housekeeping staff was very attentive. The room service menu options were quite limited, reception staff members were ok."

"The location is truly top-notch—within walking distance to Eonju, Sinnonhyeon, and Gangnam stations. Unfortunately, that's where the positives end for me. Although Expedia listed this as a 5-star hotel, I would rate it no more than 4 stars. The room felt dated, the chair at the desk squeak upon any movement. Even small details like the retractable laundry line above the bathtub didn't work properly; after I pulled it out, the string failed to recoil back into the holder. Housekeeping was a major letdown. The bathroom floor mat was removed on day one and never replaced until my final day. A face towel was taken on day three and also not replaced until my last day. On day three, one of the bathrobes was removed and never replaced (though since I was alone, the second one sufficed), nor was I given bottled water. On my last day, the room finally had a floor mat, two face towels, and two bathrobes. I found a pumpkin seed under the desk, clearly left by a previous guest. One small positive: I was on a low floor and could open the window for fresh air, which was a nice touch. Prior to my stay, I messaged the hotel to ask about the airport bus at 2 AM and whether the airport bus served the hotel. I was assured that the bus does stop right in front. However, upon arrival at Incheon airport, I discovered this is only true after 6:30am. Given the price, the dated condition of the room, and the poor housekeeping, I likely won't return—despite the location."

"Great location, connected to a mall and subway station. Excellent helpful staff. Highly recommend it"

"It was nice with Breakfast ( various choices) on the top floor. "

"Very clean, centrally located hotel within walking distance of the subway, buses, restaurants, and medical offices. The staff is professional, polite, and extremely helpful, especially Alex, Ezno, David, and Koeo, who go above and beyond to make your stay convenient. I would definitely stay here again."

"Yes, everything was perfect."

"The Grand Hyatt Seoul has a fantastic location above Itaewon with beautiful views, and that's about all it has going for it. The service was among the worst I have experienced at a hotel in this category. I repeatedly asked for housekeeping and no one ever came. Turndown service simply doesn't exist here. For a property charging luxury rates, these are basics, not extras. Credit where it's due: a manager kindly moved me to a renovated room, which was a welcome gesture, and breakfast was decent enough. But one helpful staff member cannot make up for a hotel that seems indifferent to its guests. If you are considering the Grand Hyatt for a Seoul trip, I would strongly recommend the Four Seasons instead — comparable location in old Seoul, and they actually understand what service means."