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Crown Regency Hotel and Towers

4.0 star property
Hotel with 4 restaurants, near Magellan's Cross

Choose dates to view prices

Nestled in the heart of Santa Cruz, Crown Regency Hotel and Towers offers a vibrant retreat with a nightclub, poolside bar, and grocery store. Enjoy rejuvenating spa treatments or savor meals at one of the 4 on-site restaurants. With shopping on site, 2 coffee shops/cafes, free WiFi in-room amenities like an indoor pool with sun loungers are just some perks that have earned rave reviews from guests for its helpful staff.

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Spa
  • Gym
  • Breakfast available
The current price is NZ$60
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Executive Deluxe Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Deluxe Suite (2 Bedroom)

  • Sleeps 3

View all photos for Crown Regency Suite (1 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Crown Regency Suite (1 Bedroom)

  • Sleeps 2

View all photos for Executive Corner Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Corner Suite (2 Bedroom)

  • Sleeps 3

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Premium bedding
Hairdryer
Private bathroom
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Loft Suite

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Loft Suite

  • Sleeps 2

View all photos for Executive Deluxe Room (Studio)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Deluxe Room (Studio)

  • Sleeps 2

Deluxe Parade View Room

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Premium bedding
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Premier Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2

View all photos for Executive Corner Suite (Studio)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Corner Suite (Studio)

  • Sleeps 2

View all photos for Crown Regency Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Crown Regency Suite (2 Bedroom)

  • Sleeps 3

View all photos for Junior Suite

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
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About the area

Map
Tower 1, Fuente Towers, Brgy Santa Cruz, President Osmena Boulevard, Cebu City, Cebu, 6000

What's nearby

  • Osmeña Fountain Circle - 3 min walk - 0.3 km
  • Mango Square - 7 min walk - 0.6 km
  • Ayala Center - 2 min drive - 1.9 km
  • Waterfront Cebu City Casino - 3 min drive - 2.6 km
  • SM City Cebu - 5 min drive - 2.9 km

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 41 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - Primeway Plaza Branch - ‬5 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Glo Cafe & Lounge - ‬1 min walk
  • ‪Chowking - ‬1 min walk

About this property

Crown Regency Hotel and Towers

Upscale hotel near SM City Cebu
Take advantage of a nightclub, a poolside bar and a corner/local shop at Crown Regency Hotel and Towers. Indulge in a body treatment, a facial and a manicure/pedicure at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and 2 coffee shops/cafes.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a TV in reception and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 300 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • TVs with premium channels
  • Daily housekeeping and phones

Similar properties

Interior entrance

Lex Hotel Cebu

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,007 reviews
The price is NZ$109
includes taxes & fees
9 Nov - 10 Nov
Lex Hotel Cebu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 8:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 555 for adults and PHP 555 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Best Brew
  • Cafe Glo
  • Fifties Cafe
  • Sparkz Restobar
  • Wang Shan Lo

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 38 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1000.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PHP 555 for adults and from PHP 555 for children
  • Airport shuttle fee: PHP 1200 per vehicle (one way)
  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crown Regency Hotel & Towers
Crown Regency Hotel & Towers Cebu
Crown Regency Hotel Towers
Crown Regency Towers
Crown Regency Towers Cebu
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Crown Regency Hotel Towers Cebu
Crown Regency Hotel
Crown Regency

Frequently asked questions

Does Crown Regency Hotel and Towers have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Crown Regency Hotel and Towers?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Crown Regency Hotel and Towers on 18 Nov 2025 start from NZ$59.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crown Regency Hotel and Towers pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crown Regency Hotel and Towers?

Self-parking is free at this property.

What time is check-in at Crown Regency Hotel and Towers?

Check-in begins at 2 PM.

What time is check-out at Crown Regency Hotel and Towers?

Checkout is at noon.

Does Crown Regency Hotel and Towers provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 1200 per vehicle applies.

Where is Crown Regency Hotel and Towers located?

Located in Santa Cruz, this spa hotel is within 1 mile (2 km) of Robinsons Plaza and Magellan's Cross. SM City Cebu is 2 mi (3.2 km) away.

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Crown Regency Hotel and Towers Reviews

Reviews

6.4
Rating 10 - Excellent. 142 out of 991 reviews
Rating 8 - Good. 291 out of 991 reviews
Rating 6 - Okay. 226 out of 991 reviews
Rating 4 - Poor. 200 out of 991 reviews
Rating 2 - Terrible. 132 out of 991 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, room comfort

pleasantly surprised nice place to stay!

Place was in a good location , walking distance to the mall .. Would be nicer with a pool more updated & a lil deeper for adults..Otherwise we enjoyed our stay there.. price was affordable . I'd prefer not to go beyond the 19th floor as a change in elevators is required for 20 & up
Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 7 nights here. Breakfast was very limited but ok. The room was very comfortable and AC was good. Outside windows were very dirty. Shower was lukewarm and never warmer. Bathroom sink got very hot water. Bathroom drain was very slow. House keeping was very good but not available on Sunday. I thought this hotel was a good value for what I paid.
Stayed 4 nights in Jun 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Misleading

The place was not as clean, the shower room floods every time we shower. They never inform us about the main swimming pool was under renovation when we booked it. The other swimming was pathetic and needed maintenance. Our stay was unpleasant.
Stayed 4 nights in Jun 2025

2/10 Terrible

Analisa

Disliked: Staff & service, amenities, property conditions & facilities
We received a call in our room from the their staff and demanding for additional charges Php 7,500 for my siblings stayed few hours with us in the room from 3am to 7am. Toilet bowl won't flush and shower clogged. Pool was closed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very helpful.
Stayed 2 nights in Mar 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Crowne is great hotel with spectacular views of sea or mountain. Breakfast was good, beds clean and comfortable. Close to shop and massage within the building area. Walked 5klm morning around area and safe, although had beggar last night asking for money in a drugged stupor, so just be aware when walking locally at night. Howe r you have Robinson mall and other shops in area so it still is our go to place in Cebu.
Stayed 1 night in Jul 2023

4/10 Poor

Cyrus Matic

Liked: Staff & service
Disliked: Property conditions & facilities
The property needs a major renovation. The glass windows are dirty, the room needs upgrade, had sinus infections due to the muggy smell.
Stayed 3 nights in May 2023

8/10 Good

Johan

Liked: Staff & service, room comfort
Hot water saving during the day but water was cold all time basically. Breakfast was not worth the money.
Stayed 3 nights in Feb 2023

6/10 Okay

Leah

Liked: Staff & service
Disliked: Cleanliness
Nothing

4/10 Poor

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When I was planning for my trip, I trying to choose between three different properties. The main deciding points for choosing Crowne Regency over the other two hotels were the Chinese restaurant on site, the gun shooting on site, as well as the Skywalk and rides. All were shown and advertised on the the hotel website when I was deciding which hotel, but when I arrived, none were available. Also there was no laundry service onsite. No hot water. When we arrived we were told the hot water was being regulated. As certain times there would be hot water, and other times no hot water. There was NEVER any hot water at anytime. There also a leak with the sink faucet. Finally, the Chinese restaurant that I enjoy so much, was partially transferred to the second floor. On my first day I ordered Wang Chow fried rice. They said it included Shrimp. I told them I was allergic to shrimp, and can they put the shrimp on the side for my friend who likes shrimp. They said yes. When my order arrived, I received a side plate with a single (one) shrimp. WOW... I have stayed at Crowne Regency numerous times before and I have always enjoyed my stay. I guarantee I will never stay Crowne Regency again. When I arrived I was told the hotel had new management. It seems the new management is failing badly.
Stayed 3 nights in May 2023

10/10 Excellent

Angela Asuncion

none
Stayed 2 nights in May 2025

2/10 Terrible

Faith

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No water, toilet disgusting and sink bowl the water is block,dangerous fire exit its been blocked, tv no remote control even i request, swimming pool its dirty and smell urine and no light...
Stayed 3 nights in Jan 2025

6/10 Okay

Angeles

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place need renovation. They had to use air fresheners in the lobby to make smell good. Other floors you might want to wear mask.
Stayed 1 night in Jan 2025

4/10 Poor

Suseth

Disliked: Amenities, property conditions & facilities
The bathroom sink is clog, no hot water for shower and did not provide drinking water even we asked for it.
Stayed 1 night in Jan 2025

2/10 Terrible

PATRICK

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
At ine time, this WAS probably a very nice and fun hotel. They had thrill rides on the roof. Upscale club, etc. Sadly, this place is so run down and in life support. The pool area was falling apart. Only the mail pool was open. Tiles missing around it, an empty spa pool full of scum. Same for the hot tub. Empty except of mold in the bottom. In my room, the first thing i saw was two long black hairs in the sink. And theres no hot water!!! They offered a refund if i left. I stayed two nights, only long enough to find a decent hotel (Quest Hotel is where to go in Cebu!). The staff are SO KIND AND FRIENDLY, HELPFUL. I feel bad for them. They need jobs, and the owners have given up, leaving the staff to face the guests who are disappointed. Expedia should remove this hotel from its list.
Stayed 10 nights in Dec 2024

8/10 Good

Sulaiman

Liked: Cleanliness, staff & service, amenities
Hot water not available and water leaking outside shower make area outside shower wet. Beakfast not good for price. Just sausages and rice plus coffe.
Stayed 2 nights in Nov 2024

4/10 Poor

Tomohiro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot shower
Stayed 3 nights in Nov 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2024

4/10 Poor

Chris M

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is average to poor. There was no hot water, the toilets were not working properly and facility upkeep is not up to par. The service was poor as I believe the management has not properly training staff in the providing good service to guest.
Stayed 13 nights in Jun 2024

2/10 Terrible

Jizzel Fatty Ypil

Disliked: Cleanliness, property conditions & facilities
Needs to repair the entire hotel
Stayed 13 nights in Jul 2024

10/10 Excellent

Peter

The checkin was painless and the room was very clean and nice. All amenities were very close which makes it nice.
Stayed 1 night in Jul 2024

4/10 Poor

Kenneth

Disliked: Amenities, property conditions & facilities
The food at breakfast was terrible!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service
A clean property close to shopping and entertainment.
Stayed 4 nights in Jun 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Crown Regency

Never any hot water, most basic of amenities with absurd charges for extra requests. Very odd layout.
Stayed 3 nights in May 2024