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"Before we even arrived, Hugo was helping us coordinate wine tastings between the left and right bank wineries, and he did an amazing job. And we cannot say enough wonderful things about the staff, including Margaux, Alexis and Tess!! These ladies were there at every turn making our stay as fabulous as possible!! The food was out of this world, and there aren’t many places where you can enjoy a Margaux by the glass. We loved every minute of it, and forward to coming back! "

"What a beautiful place. Spotless , tasteful decor and very nice and helpful staff. "

"Brilliant size room, with excellent air conditioning. "

"Room was clean and well appointed. They let us into our room an our early and let us check out two hours later than the standard check out. We really appreciated that because we were only there one night. There was an issue with the fridge not working and a window not closing properly, letting in a lot of noise from the Food Hall next door. The maintenance person responded immediately and replaced the fridge and repaired the window. He also provided restaurant recommendations and advice about transportation. Staff were excellent. "

"Really nice team, good location."

"Conveniently located near transportation to get you pretty much anywhere that is not walkable. Very nice and pleasant staff. Would definitely stay here again."

"Roomy, clean and quiet. Close to tram line B which goes to center of Bordeaux-get a multi trip pass at the tram stop. Walk one block to river side park that runs all the way to town center. Great location and helpful bilingual staff. Shops nearby -Carrefours for food etc. Restaurants next door and across the street. Has a garage for parking. Great place to stay-only minutes from town center."

"Everything was as expected Near the tram that took us directly to center and aiport ( very easy ) grocery walkable distance Loved my room and the staff is amazing "

"Very convenient to wine museum and restaurants on the river. Kitchenette was a plus."