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Mercure Bordeaux Lac

4.0 star property
Travelers relax in a garden setting or enjoy a refreshing swim in the seasonal pool at this hotel near the Bordeaux Congress Center

Choose dates to view prices

Mercure Bordeaux Lac provides a peaceful retreat with thoughtful amenities including a playground for children. Guests savor French dishes at COTE LAC restaurant or relax with drinks at the bar, with the garden and pool area offering additional spaces to unwind.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$220
includes taxes & fees
30 May - 31 May

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18.50 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Mercure Bordeaux Lac have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 8:30 PM.

How much does it cost to stay at Mercure Bordeaux Lac?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Mercure Bordeaux Lac on 30 May 2026 start from NZ$220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Bordeaux Lac pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Bordeaux Lac?

Self-parking is free at this property.

What time is check-in at Mercure Bordeaux Lac?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Mercure Bordeaux Lac?

Checkout is at noon.

Where is Mercure Bordeaux Lac located?

This family-friendly Bordeaux hotel is located on a lake, within a 5-minute walk of Kart System and Barriere Casino Theatre. Bordeaux Congress Center and Stade Atlantique are also within 15 minutes. Claveau Tram Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

7.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 184 out of 492 reviews
Rating 8 - Good. 199 out of 492 reviews
Rating 6 - Okay. 64 out of 492 reviews
Rating 4 - Poor. 30 out of 492 reviews
Rating 2 - Terrible. 15 out of 492 reviews

Reviews

Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable & hospitable hotel.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Lesley

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pleasant hotel but, sadly, not the standard you would expect from a 4 * hotel. Our superior room had a bathroom door that was completely rotted and although this was pointed out to the staff they did nothing about it. The bathroom also had a smell and chipped tiles. We had 2 meals at dinner and the food was excellent! Handy location for the airport which was not too far away. Although it was situated in a not particularly attractive area the car park was locked and monitored so your car was safe.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a swimming pool conveniently located on the outskirts of Bordeaux and not far from the motorway, clean, nice breakfast, easy onsite parking outside hotel, allows dogs.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff and comfortable bed. Easy parking and restaurants walking distance. Great stop over on our journey.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay pleasant hotel

We stayed at the hotel twice (2 separate nights) for the purpose of being near the airport. It was value for money, clean and quiet. Easy to get into the city centre by the nearby tram. We also ate lunch at the steak restaurant next door which was pleasant.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, room comfort
Staff really friendly/helpful. Outside pool nice. Easy parking and good location for Bordeaux tram system. Public areas of hotel clean and tidy. Only downside, while room was clean it could have done with a bit of a refurb.
Stayed 1 night in May 2024
Verified

4/10 Poor

David

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel smelt, air conditioning didnt work, needs a good clean
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is to the North of Bordeaux city centre. It is few minutes walk to a tram stop for the C Tram line and a 20-25 min tram line into the city. The hotel pool is good with some sunbeds, and it’s open 11am-9pm with the hotel providing pool towels for free use. The bedroom on 6th floor look to have been recently refurbished and was comfortable. The hotel was let down by having not many staff to cover the bar during the day and reception. The breakfast buffet was basic, but there was staff replenishing regularly what was on offer. It was fine.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Mr Robin M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable hotel

Comfortable hotel, handy for motorway, food and cleanliness very good
Stayed 1 night in Aug 2023
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option to stay in Bordeaux

A really lovely place to stay. The kids loved the pool and it’s a great location, the tram to the city centre is just 15 minutes.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sebasitiano

Liked: Cleanliness, staff & service, amenities
Everything was perfect. Staff were friendly. Rooms clean and near the Stadium. Room was always cleaned every morning. Breakfast was lovely
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Olivier

Liked: Staff & service
Net rustig hotel
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and helpful. The pool was well used too but we’ll maintained
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Wenguang

Liked: Cleanliness, amenities, property conditions & facilities
Nice Service.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Cristoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good!
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Alejandro

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
run down hotel, teared curtains, dirty floor, old towels, pool has filthy border, …etc
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

inkyum

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 5 nights in Jul 2023
Verified

8/10 Good

Stephen C

Liked: Cleanliness, staff & service, amenities
WE stayed in room 407 and it was very challenging to get the door open.
Stayed 5 nights in Aug 2022
Verified

4/10 Poor

Carola

Disliked: Cleanliness, staff & service, room comfort
Unhelpful staff, ants in room, charged for drinks that were never ordered
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Claudio

Liked: Staff & service, room comfort

Needs revamp

Spacious family room in business district outside of town Hotel was a bit run down, seemed to have works going on. Decor need a revamp as bits were dirty and coming apart. Lobby toilet was not nice and had not been cleaned. One of the lifts was broken, the other very slow and not really worth using unless you needed to.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Danniel

Liked: Cleanliness, amenities
We booked a room for 2 adults and 2 children and it was huge. price and quality was good. The pool is good and big. The dinner was delicious and enough choice. The same applies for the breakfast. The service at the restaurant was not as good as the food. They were not very interested, gave us menu in French instead of English or asking us if we wanted the English one and not all employees spoke English. Hotel needs some remodeling as it is old from the inside (dirty carpets, old paint, etc); For one night i would recomend.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Virginia

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty place and old, stinky too . They gave me an old room and I complained it wasn’t what I had seen in the website so they move me to a different floor with a new bedroom but still smell like 💩. Don’t book it at this location if you are smart . The ladies managers are very rude -no education .
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, amenities
Chambre spacieuse avec un grand lit double. 2 fauteuils avec tables basses, de nombreux rangements. Manque une ou deux prises de courant notamment sur un côté de la table de nuit. Grande salle de bain avec un grand tablier pour déposer ses affaires, douche un peu étroite à mon goût, mais elle fait son office.
Stayed 3 nights in Jan 2026