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"The breakfast area was almost full and some dishes were not replaced. There was fresh pineapple and and kiwi but tinned pear and peaches. Automated machine to make fresh pancakes with honey Nutella and maple syrup. Cakes and croissants which were almost over by 9.30 am. "

"Nice staff, especially in the dining room. Clean, comfortable room and bathroom. Good location, only a short walk to the main station. "

"Good stay overall. Got a front view of central station from the room. Listening to the fountain water flow at night was quite relaxing. Good spot to stay in. Local eateries and transport services readily available. Do not expect iron to be delivered in your room in case you are! Friendly staff. Overall a good experience."

"Overall stay was ok, however there was a sweege smell outside the hotel needs addressing. I recognize this could be a temporary situation. Hotel is close to airport. "

"Close to station. Good for early start. "

"Avoid at all cost! The location of this hotel is excellent and impossible to fault. It is central, with a lovely position on the river, making it ideal for exploring the area. The included breakfast was also a positive, with a good variety of options to suit different tastes. Unfortunately, the negatives far outweighed the positives. There was almost no protection from outside noise, and the street noise was constant, especially early in the morning when the street cleaners started. The bed was extremely uncomfortable and clearly not fit for purpose. Every movement caused the frame to creak loudly, which was hardly surprising given it appeared to be made from plywood. As a result, we had an awful night’s sleep and decided to check out after just one night and stay somewhere else. There was also no proper hot water. We only discovered this the following morning when we turned on the shower, and the water was barely lukewarm. The bathroom itself was in very poor condition, with missing tiles, obvious poor-quality repairs, and a bathtub that looked discoloured and unclean. The staff were pleasant on arrival, but much less helpful when we raised these issues at check-out. They suggested we should have reported them sooner, but the problems only became apparent late at night and the following morning. Whilst I understand this is an old hotel that has a nice charm, the basic standards of comfort and cleanliness were not met!"

"Clean, comfortable bed, pillows, sheets! Great shower, bathroom. Beautiful environment. Friendly staff. "

"The staff were friendly and English speaking. The room was very clean and perfect for our family. "

"The property looks like it is very close to the train station on a map, but the reality is quite different. More than 1km away from the city, on the wrong side of the rail tracks in a dreadful location. The hotel is modern and very clean, but no hot water for a shower, either in the evening or morning is very poor for any star of hotel. When i mentioned upon checking out, the receptionist good careless. The restaurant is close, so is the gym and meeting rooms. Breakfast was to be a voucher for somewhere not exactly next door, or a box. Not delivered to the room. I chose to take mine away as I had an early check out. This 'bag' was not forthcoming coming after paying the city tax etc, I literally had to ask! I use hotels.com often and stay in Italy, often. I am used to a less than warm reception (which isn’t right) but this place was empty and the attitude was terrible. I won't be staying here again. "