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"Great location but just a bit dated. Staff were great and if you’re looking for locality to the Tower it’s perfect."

"The property looks like it is very close to the train station on a map, but the reality is quite different. More than 1km away from the city, on the wrong side of the rail tracks in a dreadful location. The hotel is modern and very clean, but no hot water for a shower, either in the evening or morning is very poor for any star of hotel. When i mentioned upon checking out, the receptionist good careless. The restaurant is close, so is the gym and meeting rooms. Breakfast was to be a voucher for somewhere not exactly next door, or a box. Not delivered to the room. I chose to take mine away as I had an early check out. This 'bag' was not forthcoming coming after paying the city tax etc, I literally had to ask! I use hotels.com often and stay in Italy, often. I am used to a less than warm reception (which isn’t right) but this place was empty and the attitude was terrible. I won't be staying here again. "

"Everything good"

"Check in was easy and they were very friendly and helpful, reception are there 24/7. Rooms are basic tidy amd clean. There are spare pillows of you need them. We didn't have breakfast. Its a great location 20 mins walk from the airport, 2min walk to the station and then a noice walk through the shopping area over the bridge and through to the tower. The location of this hotel is great."

"Check-in process was a breeze even if we arranged for a late check-in as our flight arrived after 8pm. Room was ready and clean when we arrived. Lisa at Reception was very helpful and we also paid our City Tax via her. The hotel is so close to the Leaning Tower of Pisa. There is also a bar for coffee nearby, and a McDonalds. There is a convenient bus stop across the street that goes straight to Pisa Centrale train station. Grazie mille for a quick visit. ☺️"

"Great location in Pisa helpful staff and very comfortable bed"

"Friendliest Service at Check-In! Feels like your visiting family .......& The VIEW! Open your windows and enjoy the unobstructed view of the Pisa Tower from Torre Room."

"Great appartement. Kitchen well kitted out. Could do with a toaster and maybe a microwave.Beds really comfy. Bathroom ok, although watch the shower head. Ours was screwed in incorrectly , when water turned on the pressure sent the head upwards soaking over the cubicle. A little adjustment sorted this. Also could do with a towel rail under sink to hang hand towels on.Small things but would make a difference . The free standing lighting was rather confusing! Some had wall switches, others didn't, switches didn't seem to correspond to lightin expected. Small matters. Also a small but important matter to us oldies, you had a fare walk just to get out on to main road. A little path onto road accross from reception gate would be a small job but a massive help x Staff on reception for part of day, very helpful . Taxi's called were very prompt. Great app to download FREENOW. be carefull as always though ,as prices varied by a few Euros for same journey. Close to town and tower, local train station Rossare.20 mins walk €1.90 To pisa Central 4min ride. Travelled to venice,rome,sienna and lucca from central. Very efficient. Esspecially booking with TRAINPAL app. I Would deffinatelly reccomend this accomodation. I will be back 5 stars x"

"Great experience at hotel"