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Reviews of ibis Mohammedia

3 out of 5
ibis Mohammedia
Rue Tripoli Central Park, Mohammedia

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 101 reviews" "
Rating 8 - Good. 47 out of 101 reviews" "
Rating 6 - Okay. 8 out of 101 reviews" "
Rating 4 - Poor. 6 out of 101 reviews" "
Rating 2 - Terrible. 6 out of 101 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2024

10/10 Excellent

Hafeez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area close to major cities, nice atmosphere.
Stayed 9 nights in Apr 2024

2/10 Terrible

Michael

Disliked: Staff & service
DON'T STAY HERE
Super unprofessional, not ADA compliant, horrible reception.
Stayed 1 night in Jan 2024

4/10 Poor

Jean Christophe, Dubai

Disliked: Cleanliness
Stayed 2 nights in Jan 2024

4/10 Poor

R.

Disliked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is ideal, everything is nearby (center, beach, nice café's etc.). Unfortunately, the hygiene and service were very disappointing. Most staff we encountered were unfriendly. In addition, the room was very small and unclean. Also, the entrance to the shower room is extremely small. If you are a little fuller you will have difficulty getting through. We had booked a room for two people, but we only received one towel. And what was also added in the mornings, is that a group of flies guards the food for breakfasts.
Stayed 3 nights in Sep 2023

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff of the Ibis Mohammedia hotel are excellent. I appreciate their prompt service and willingness to accommodate my family. Are standard room was okay. It resembled a dorm room. The furniture is okay. I would like two chairs instead of one, and a hot water kettle. The woman who cleaned the room was excellent. I truly appreciate her work. The bathroom shower did have mold however, and I think this is an issue with the management more than the housekeeping. We never ate at the restaurant. At night they convert a portion of the room into a nightclub, but the whole place reeks of cigarette smoke. The area around the hotel has a Marjane across the street, so we generally had breakfast in our room. Also, there plenty of good options within walking distance.
Stayed 13 nights in Jul 2023

10/10 Excellent

Jibreel

Stayed 1 night in May 2023

10/10 Excellent

Jibreel

Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and so are the rooms.
Stayed 1 night in May 2023

4/10 Poor

Zaki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very clean and has good service all round. It's about 15 mims walk from the beach
Stayed 3 nights in Nov 2022

4/10 Poor

Steven

Travelled with family
In attempting to book Ibis in Casablanca thru Expedia, I tried to filter the properties by "Ibis". This hotel came up first in the list and I did not realize it was NOT the hotel in Casablanca. After booking I realized the error and tried to get (thru Expedia) the booking refunded. The hotel held to their non-refundable policy so I never stayed at a hotel I never intended to visit. Obviously my money is more important to that property than reasonable customer service.
Stayed 2 nights in Oct 2022

8/10 Good

RASHED

Stayed 1 night in Oct 2022

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2022

10/10 Excellent

Consuelo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Bad experience
Our stay was okay, the warm welcoming by the front desk lady was amazing, the guy at the door help us with everything luggage, parking, directions to places we want to visit etc... But the biggest problem was in the room the ac doesn't cool enough, was very hot outside so we need to have the room cold and when we cameback to the room was very warm, we call to the front desk and she sent us the maintenance person he said was nothing wrong with the ac equipment..but that it will be the colder that we can get at the hotel. It is set up like that. So why they advertise air conditioning in room when the feeling is a fan air... Bad experience... I don't think we ever will comeback to this hotel..
Stayed 2 nights in Jul 2022

8/10 Good

marouane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Jul 2022

8/10 Good

Majed

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2022

10/10 Excellent

lucemir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Amazing period at the hotel
Stayed 4 nights in Nov 2021

8/10 Good

Wadah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good welcome
Really I want to thank Mr.Mahadi whose in reception center give us all support and a good warm welcome from his side .
Stayed 1 night in Sep 2021

2/10 Terrible

yassin

Stayed 1 night in Sep 2021

10/10 Excellent

Youssef El

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, fantastic Customer service even in the current climate ( covid), staff are very helpful and willing to go extra mile to contribute to the comfort of my stay . HAMZA the morning restaurant manager and FATAH the evening restaurant manager are the best service managers I come across in my life. Well done team and I wish you all the best . Youssef EL Mahi
Stayed 5 nights in Aug 2021

8/10 Good

Ahmed Nabil Abdelazim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2021

8/10 Good

RASHED

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel for short stop
Good hotel at Good location
Stayed 1 night in Jan 2021

10/10 Excellent

Youssef, Boston,MA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and welcoming from the front desk to the room service !!! Room was clean and organized!!! World class customer service experience!!! Keep up the great work!!!
Stayed 1 night in Dec 2020

10/10 Excellent

Anya, Agadir Morocco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service ever. This women helped me several times through my stay , i even stayed and Extra night And late checkout bc i didn’t want to leave. Give that girl a raise !
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Siham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Ismat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
Helpful & kind staff, comfortable beds, clean rooms & an excellent location. Can’t complain.A great value for money.
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The reception area is in close proximity to the restaurant and bar area. The entire area is a fish bowl for cigarette smoke. Despite the wonderful windows, there isn't a window open, poor ventilation makes the main floor impossible to enjoy. I checked out early
Stayed 6 nights in Mar 2019
Response from Bouchra Idrissi - Customer Service on 6 May 2019
Dear Anonymous, Thank you for taking the time to review us. We do apologize that you could not enjoy our lobby due to the smoke from the Bar Area, it is the only area where people can smoke. The top management is actually studying different possibilities to avoid this kind of inconvenience in the future. We hope to have the chance to see you soon, so we can make your stay with us unforgettable.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great very eager to help. Room was clean but lacking ironing board and pens paper and such.
Stayed 6 nights in Jan 2019

8/10 Good

RASHED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and staff
Clean , cute hotel ,nice staff.
Stayed 4 nights in Oct 2018

8/10 Good

Robert, Al Hoceima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Found the hotel and the receptionists to be neat in appearance and pleasant. Didn't eat at the hotel because there were really good restaurants nearby.
Stayed 1 night in Feb 2018
Response from Bouchra Idrissi - Heartist - Customer Service on 10 Apr 2018
Dear Robert, Thank you for taking the time to tell us about your experience at ibis Mohammedia. We are pleased that you enjoyed the welcome and help of our Heartists. We hope that you will give our restaurant ibis Kitchen a chance and test our Chef's creations during your next visit.

8/10 Good

Tim, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
walking distance to shops, cafes, restaurants etc
Have stayed at this hotel before - its a new place, so neat and clean All staff are very nice and helpful - they don't wait for you to have a problem, they ask if they can help for anything you might need.
Stayed 4 nights in Nov 2017
Response from Mouhcine on 13 Dec 2017
Dear Tim. Thank you for sharing your feedback with us. And for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcome addition to hotels in Mohammedia
A modern hotel with good Wifi and good food in the restaurant. Rooms basic but as you would expect for an IBIS.
Stayed 2 nights in Nov 2017
Dear David. Thank you for your review and for choosing our hotel. we're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

6/10 Okay

alexandre

Business traveller
Liked: Staff & service
Stayed 5 nights in Jan 2024

8/10 Good

AHMED TALEB

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Soussi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Soussi

Stayed 2 nights in Jul 2023

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa
Stayed 3 nights in Feb 2023

10/10 Excellent

Naoufal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Imad

Stayed 2 nights in Jan 2023

8/10 Good

Dirk herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima verblijf. 65 eur per nacht dus vandaar goed te doen.voor in Marokko heb ik begrepen dat het netjes en ok is. Personeel is heel hulpzaam en aardig..ook belangrijk toch
Stayed 1 night in Nov 2022

8/10 Good

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quartier agréable personnels à l’écoute petite remarque un tapis antidérapant serait le bien venu
Stayed 2 nights in Oct 2022

10/10 Excellent

marc

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marcus
Hotels en centre ville très agréable, de passage avec un groupe beau accueil , chambres correctes ainsi que restauration. Proximité de tout commerce ainsi que bord de mer.
Stayed 1 night in Oct 2022

10/10 Excellent

marc

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marcus
Hôtels sympas fait avec un groupe , accueil agréable , bon restaurant , petit dejeuner copieux ,chambre agreable..Hôtel bien situé dans le centre ville..
Stayed 1 night in Oct 2022

8/10 Good

Mohammed

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2022

6/10 Okay

Mohammed

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

6/10 Okay

Thomas

Liked: Staff & service
Quelques petites choses à améliorer
Stayed 6 nights in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RAS
Très bon rapport qualité prix, Hôtel bien situé avec tous les commerce à proximité
Stayed 1 night in Jul 2022