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Reviews of Motel 6 Carlsbad, CA - East

2 out of 5
Motel 6 Carlsbad, CA - East
6117 Paseo Del Norte, Carlsbad, CA

Reviews

6.6
Rating 10 - Excellent. 444 out of 1386 reviews" "
Rating 8 - Good. 257 out of 1386 reviews" "
Rating 6 - Okay. 230 out of 1386 reviews" "
Rating 4 - Poor. 169 out of 1386 reviews" "
Rating 2 - Terrible. 286 out of 1386 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

EARNESTINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great thank you
Stayed 2 nights in May 2024

10/10 Excellent

Cheyenne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and clean
Stayed 3 nights in May 2024

6/10 Okay

Jose

:)
Stayed 1 night in May 2024

4/10 Poor

Candelario, vista

Business traveller, Travelled with partner
Disliked: Amenities
No coffee machine … and microwave disconnect
Stayed 1 night in May 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Concepcion

Travelled with family
Liked: Staff & service, amenities
My only complaint is about the bed sheets did not look clean or fresh
Stayed 1 night in May 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service
It was so convenient
Stayed 3 nights in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Noah,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi John,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Heath

Liked: Cleanliness, amenities, property conditions & facilities
This is very nice and clean property
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 20 May 2024
Hi HeathThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Anthony,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accommodating
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi LilyWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Young lady at front desk was extremely helpful and very friendly
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Mark,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Bal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for one night midweek. It is exactly what you can expect at a Motel 6. A simple wallet friendly place to sleep while travelling. It is an old 2 storey structure. There is plenty of free parking. There is a Costco and plenty of restaurants close by. The room was clean and the mattress was comfortable. There was a microwave and mini-fridge in the room. Coffee is complementary in the mornings. Check-in was quick and easy and the receptionist was pleasant.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 13 May 2024
Hi Bal, We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Natalie #Team6

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Nancy Y. on 16 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Juan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was as hard as a rock
Stayed 1 night in May 2024
Response from Brand Experience Team on 13 May 2024
Hi Juan, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.Natalie #Team6

4/10 Poor

Brian

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
My nin smoking room wreaked of cigarette smoke. When I called to change rooms the phone kept wringing with no one answering. Furthermore the floor had wet spots and there were long black hairs (def not mine as I have short blonde hair) in the shower and balled up near the fridge. The paint in the bathtub is all but pealed off and needs to be fixed. The shower nozzle was falling off and shower head leaked spraying water on the floor. When I got out of shwer there was a puddle and I had the plastic shower drape completely closed.
Stayed 1 night in May 2024
Response from Brand Experience Team on 13 May 2024
Hi Brian, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite and just 1blk from beach
Stayed 1 night in May 2024
Response from Brand Experience Team on 13 May 2024
Hi Annette, Thanks for your review, we really appreciate the support.Natalie#Team6

8/10 Good

Jeannette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget friendly option
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Jeannette,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Jamaal

Travelled with partner
Disliked: Amenities
More or larger bars of soap and additional hygienic amenities please.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Jamaal,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Cory

Stayed 1 night in Apr 2024

10/10 Excellent

LISETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Lisette,Thank you for the perfect rating!Lilith#Team6

8/10 Good

kathleen

Business traveller
Disliked: Amenities
Clean, comfortable and safe!
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi KathleenThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Noah

Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 20 May 2024
Hi Noah,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Devon

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the realm of motel 6, this one is good bc they are can be really bad. The room was clean. I do 2 stars bc the internet was slow, the bathroom door was off the hinges, and motel 6 is overpriced for the quality I always see in their hotels. I would avoid staying here again.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 1 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Annette

Liked: Staff & service, amenities, property conditions & facilities
The room was very nice & clean they had enough towls most of all very quiet and safe place
Stayed 1 night in Apr 2024
Response from Nancy Y. on 1 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Darianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Would stay again
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Darianna,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great hotel for being a motel 6 Shopping center down the street Costco near by Many food options Walking distance to legoland
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Stephanie,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

6/10 Okay

Jairo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi JairoThanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very goid
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Alexander,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Jamaal

Business traveller
Liked: Cleanliness
Disliked: Amenities
A peaceful place to stay short-term. I stayed for two nights. Room was a little smaller, due to it being accomodated for the disabled guests. Maid service should include extra soap in the rooms because the little bars/slivers of soap won't necessarily cut it. Overall it wasn't bad.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Jamaal, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

2/10 Terrible

Buckey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Key wouldn’t always work in door…had to kick door to open and shut very noisy very dirty shower not caulked floor was black filthy!
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Buckey, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Xiaoli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is dirty and cold. Heater not working. Room sticky. Outside of the building smell terrible too.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Xiaoli, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

4/10 Poor

Cesar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had roaches.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Cesar, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the fridge, microwave and good Internet speed. Also, liked the number of channels on tv. Didn't like having to have the key card activated for each day.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Craig, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 Poor

Ralayna

Liked: Staff & service, amenities
The gentleman that checked me in was friendly and accommodating. I got the place to just get away for a moment. The room was clean no complaints about that but the remote was disgusting! It was sticky and crusty. I don’t know how but it was and the room smelled terrible. I didn’t want to complain as it wasn’t that serious but it’s the little things that count for me. I just wanted a moment to relax but I couldn’t, so I left.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

EARNESTINE

Stayed 3 nights in Mar 2024

6/10 Okay

Ann

I have never been in a Motel 6 but I've heard horrific things about it. I checked the bed for bugs and there were none there was a refrigerator and microwave which I was not expecting. The bath tub/shower definitely could use remodeling but it did the job for a one night stay. The room did have a moldy smell but I could not tell if it was mold or cleaning solutions. I would stay here again if just a night or two.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a nice stay
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Sabrina,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Michele

Disliked: Cleanliness
Stayed 3 nights in Jan 2024
Response from Nancy Y. on 4 Apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly ,helpful
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Sabrina,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Paul F.

Liked: Property conditions & facilities
I was surprised that there was not made service on a daily basis, or if so, that they did not mention it. The physical property is sparkling, clean, as it has just been renovated, but the side facing the highway is noisy. Can’t be helped, and it is a good value at a convenient location.
Stayed 14 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Paul, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Very nice place I like it. Very nice staff. I've stayed here a few times but this time my fridge was missing 😔
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Michael,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

LIEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by everything
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Lien,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Priscilla

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a woman screaming at 1am and again at 3am fighting w someone in the room down from ours. One railing was tapped where it was broken and pool was not open it was being renovated.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi PriscillaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 Terrible

Bradley

Stayed 1 night in Mar 2024

10/10 Excellent

prajjwal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good. We even extended our stay for a day.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hi Prajjwal, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie#Team6

6/10 Okay

Brenda

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Nancy Y. on 21 Mar 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Gerald, culver city

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Gerald,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was filthy, old, smells so bad, staff not friendly not even willing to help! Homeless, bad people and unsafe environment.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Edgar,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6