"I had a really bad customer experience here and I will at all costs. The ‘team leader’ on site was a bit of a bully and aggressive. I will not be returning."
"I had a really bad customer experience here and I will at all costs. The ‘team leader’ on site was a bit of a bully and aggressive. I will not be returning."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Room was great. Restaurant was great for breakfast and excellent for a Spanish dinner.
The only issue we had was some outside noise. This was nothing to do with the hotel but part and parcel of the inner city location.
Room was great. Restaurant was great for breakfast and excellent for a Spanish dinner.
The only issue we had was some outside noise. This was nothing to do with the hotel but part and parcel of the inner city location.
James
Reviewed September 12, 2026Reviewed September 12, 2026
The hotel looks very nice. Lovely rooms, comfortable pillows and bed. Everything is perfectly clean and well maintained. Staff are so accommodating. Spa is very big and luxurious. Sauna might be the best I have been in. I can’t fault it and I would come back for sure.
The hotel looks very nice. Lovely rooms, comfortable pillows and bed. Everything is perfectly clean and well maintained. Staff are so accommodating. Spa is very big and luxurious. Sauna might be the best I have been in. I can’t fault it and I would come back for sure.
Adrian
Reviewed November 14, 2025Reviewed November 14, 2025
The breakfast was absolutely delightful. Every morning we looked forward to a tasty, freshly cooked meal.
The bed was comfortable, and we were upgraded to a super king bed which was absolutely fantastic!
Would highly recommend this hotel!
The breakfast was absolutely delightful. Every morning we looked forward to a tasty, freshly cooked meal.
The bed was comfortable, and we were upgraded to a super king bed which was absolutely fantastic!
Would highly recommend this hotel!
Hannah
Reviewed September 6, 2026Reviewed September 6, 2026
Basic hotel room. Small bathroom and shower. Old Premier Inn property. Nothing special.
Car parking onsite.
Walk 50 meters to bar and restaurant. Overpriced. Didn't eat there.
Basic hotel room. Small bathroom and shower. Old Premier Inn property. Nothing special.
Car parking onsite.
Walk 50 meters to bar and restaurant. Overpriced. Didn't eat there.
Our room and meals were very good. Easy walk to Cardiff Castle and shopping precinct. Parking is very limited in the area and was a hassle when we first arrived
Our room and meals were very good. Easy walk to Cardiff Castle and shopping precinct. Parking is very limited in the area and was a hassle when we first arrived
Lynda
Reviewed September 10, 2025Reviewed September 10, 2025
Hotel room is modern and clean. Room had all amenities we needed. Staff are friendly and helpful. Hotel is just next to the train station and an easy walk to shops and eating places. It also close to Cardiff castle.
Hotel room is modern and clean. Room had all amenities we needed. Staff are friendly and helpful. Hotel is just next to the train station and an easy walk to shops and eating places. It also close to Cardiff castle.
Stayed overnight here. Nice room with everything in it and clean. Bed was good size. . Great view from the 10th floor. Plenty of elevators. We got a helpful young lady and reception. Beds even have a USB port beside it. Our GPS took us to the opposite side of the street and couldn’t find the way around town and all the one way streets to get there. I got partner to walk to hotel and asked reception for the parking address which worked out. Parking was easy. Breakfast ok but coffee could be a...
Stayed overnight here. Nice room with everything in it and clean. Bed was good size. . Great view from the 10th floor. Plenty of elevators. We got a helpful young lady and reception. Beds even have a USB port beside it. Our GPS took us to the opposite side of the street and couldn’t find the way around town and all the one way streets to get there. I got partner to walk to hotel and asked reception for the parking address which worked out. Parking was easy. Breakfast ok but coffee could be a...