Hilton Cardiff

Property class: 4.5

Choose dates to view prices

Located close to Cardiff Castle and St. David's, Hilton Cardiff provides dry cleaning/laundry services, a bar and a 24-hour gym. For some rest and relaxation, visit the sauna or steam room, and indulge in a Swedish massage. The on-site local cuisine restaurant, Graze Restaurant & Bar, offers brunch, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as conference space and a hot tub.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Air-conditioning
The current price is NZ$237
includes taxes & fees
27 Sept - 28 Sept

Room options

Available filters for rooms
Showing 12 of 12 rooms

Room

  • Sleeps 2
  • 1 King Bed

View all photos for KING DELUXE ROOM WITH CARDIFF CASTLE VIEW

A hotel room with a large bed, two bedside tables with lamps, a TV, a desk, and a chair.

KING DELUXE ROOM WITH CARDIFF CASTLE VIEW

  • Sleeps 2
  • 1 King Bed

View all photos for King Superior Room On High Floor

A hotel room with a bed, a round table, a chair, an ottoman, a TV, and a window with curtains.

King Superior Room On High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a desk, and a window with curtains.

Junior Suite, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a round table, yellow chairs, a grey sofa, and a flat-screen TV mounted on the wall.

Executive Suite, 1 King Bed

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table, and a carpeted floor.

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table, and a carpeted floor.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

A hotel room with two beds, a TV, a small table, and a lamp.

Family Double Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room (Deluxe)

A hotel room with two beds, a small table, a chair, a TV, and a window with curtains.

Family Double Room (Deluxe)

8.4 out of 10
Very good
(31 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

A modern living room with a sofa, armchair, and coffee table, large windows with curtains, and two abstract paintings on the wall.

Presidential Suite

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a bedside table with a lamp, a small desk, and a painting on the wall.

Superior Room, 1 King Bed

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table, and a carpeted floor.

Room, 1 King Bed

8.6 out of 10
Excellent
(67 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Cardiff City Centre, a neighbourhood in Cardiff, Hilton Cardiff is in a shopping district and near a train station. Cardiff Castle and Cardiff Bay Waterfront are notable landmarks, and travellers looking to shop may want to visit St. David's. Looking to enjoy an event or a match? See what's going on at Principality Stadium or Utilita Arena Cardiff. Spend some time exploring the area's activities, including golfing. Visit our Cardiff travel guide
Map
Kingsway, Cardiff, Wales, CF10 3HH

What's nearby

  • An ornate hall with high wooden ceilings, intricate murals, and a central table with a red cloth.
    Cardiff Castle
    1 min walk - 0.2 km
  • A historic castle with multiple towers and a spire, surrounded by lush greenery.
    Bute Park
    2 min walk - 0.2 km
  • An aerial view of a stadium surrounded by parking lots and roads.
    Utilita Arena Cardiff
    11 min walk - 1.0 km
  • New Theatre
    3 min walk - 0.3 km
  • St. David's
    5 min walk - 0.4 km

Getting around

  • Cardiff Queen Street Station
    9 min walk
  • Cardiff International Airport (CWL)
    41 min drive

Restaurants

  • McDonald's
    4 min walk
  • The Owain Glyndwr
    4 min walk
  • Executive Lounge Hilton
    1 min walk
  • Burger King
    6 min walk
  • Greggs
    5 min walk

About this property

Hilton Cardiff

  • Luxury family-friendly hotel near Cardiff Castle
  • Located close to St. David's and Principality Stadium, Hilton Cardiff provides dry cleaning/laundry services, a bar and a 24-hour gym. For some rest and relaxation, visit the sauna or steam room, and indulge in a Swedish massage. The on-site local cuisine restaurant, Graze Restaurant & Bar, offers brunch, lunch and dinner. In addition to conference space and a hot tub, guests can connect to free WiFi in public areas.
  • Other perks include:
    • An indoor pool, along with a lifeguard on site
    • Breakfast (surcharge), express check-out and multilingual staff
    • A water dispenser, wedding services and a 24-hour front desk
    • Massage treatment rooms, 7 meeting rooms and a banquet hall
    • Guest reviews speak highly of the breakfast, helpful staff and location
  • Room features
  • All 202 rooms have comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • More amenities include:
    • Free infant beds and travel cots
    • Free tea bags/instant coffee and electric kettles
    • Free toiletries and hairdryers
    • 55-inch flat-screen TVs with digital channels
    • Wardrobes/cupboards, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Tourism Programme. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • Offsite parking available (GBP 35 per night); discounts available

Food and drink

  • Daily on-the-go breakfast available 7 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Graze Restaurant & Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Dining table
  • In-room cot
  • Indoor pool
  • Lifeguards on site
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35.00 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Up to 10 kg per pet

Children and extra beds

Children are welcome

Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 25.0 per day.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 15.00 per day (rates may vary)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Off site parking fee: GBP 35 per night (0.1 mi away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25.0 per day
  • Pool fee: GBP 5 per person per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Cardiff have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Hilton Cardiff?

As of 19 Sept 2026, prices found for a 1-night stay for 2 adults at Hilton Cardiff on 27 Sept 2026 start from NZ$237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Cardiff pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 10 kg per pet. There's a fee of GBP 35.00 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hilton Cardiff?

Check-in begins at 4:00 PM.

What time is check-out at Hilton Cardiff?

Checkout is at noon. Late checkout is available for a fee.

Where is Hilton Cardiff located?

This family-friendly Cardiff hotel is located in the business district, within a 10-minute walk of St. David's and Cardiff Castle. Principality Stadium and Utilita Arena Cardiff are also within 15 minutes. Cardiff Queen Street Station is 9 minutes by foot and Cathays Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Cardiff Reviews

8.4

Very good

9.0

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 545 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with helpful staff! Great location.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
It was a good location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and very clean room
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
We were initially shocked when we turned up, after having booked through Expedia and fully paid, to be told by Reception that we had to pay a further £25 for our room. Apparently the room we booked wasn't available! The room we had was very nice and the beds were comfy. The spa was a bit old looking and the changing rooms too but the swimming pool was nice. Overall a nice overnight stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here warm and welcoming staff would definitely recommend
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and made us feel very welcome. They made my daughters birthday very special by placing a happy birthday balloon in the room along with cakes to start the celebrations. Her wish was to stay in a nice hotel in Cardiff and the hotel excelled her expectations. Thank you
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refurbished since our last stay- its very clean looking
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to city centre. Good breakfast Nice reception staff Beds not that comfortable Showers far too weak Air con ineffective No info in rooms re checkout times, breakfast times Ineffective hair dryer - had to use my own
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
The parking situation is a bit of a pain, as there is none on site. Room was clean. We were told when we arrived that the swimming pool etc was extra, which is something we had never experienced in a hotel. However, the staff allowed us a complementary pass. The leisure facilities were not clean and need updating.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Hotel very well maintains and in great location
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Really, really disappointing that hotel guests have to pay, in addition to the room fee, to use the hotel swimming pool (5 British pounds/ person)!! During the weekend there was a good children’s area set up near the lobby with movies, Lego and games.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, central location. Lovely breakfast… friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff very friendly and happy to help. Lovely onsite restaurant, the food was delicious. Overall for our first stay it was made lovely. We will be back.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I was with the impression that there was an onsite parking for the hotel as it was advertised as with but on arrival I found out that there was none but there is a pay parking close to the hotel (rates a bit pricey for me). Swimming pool was also advertised as part of the booking but was told that on premium booking has free pool access, end up paying £5 per head to use the pool. Room air-conditioning were preset and cannot be changed, the weather was a bit humid when we were there so unable to comfortably sleep as room temperature is hot and windows cannot be opened to let cool air in. Plus side, it is situated near the town centre and some attractions so no need to drive around saving on parking fees. Breakfast is off good standard
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a wonderful view. Staff friendly and efficient. Hotel excellent though restaurant was poor and overpriced. Breakfast excellent and good value.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. Great location and really comfortable bed.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edward stood out as an exceptionally helpful member of staff. So informative, friendly and knowledgeable and nothing was too much trouble. He went above and beyond and we were very grateful as it was our first visit to Cardiff. We had a deluxe room which was very comfortable, executive lounge was an added bonus. Breakfast was amazing, plenty of of choice.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Reception staff were lovely and welcoming. Room was clean and comfortable. Breakfast was gorgeous. However the spa area was dreadful, gym was small changing rooms were awful, run down and grubby. No private changing facilities. Tiles were mouldy the toilets smelt very bad. In the pool area the whole area was grubby bits of tiles missing and covered with masking tape. The tiles around the hot tub were mouldy, window sills were rotting and flaking away. Not what I expected from a luxury chain like the Hilton. Very disappointing. I would return to the hotel but would avoid the spa and pool area.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was nice and spacious but the bathroom looked dated specially the door. We pulled the beds together because we had children with us and where the bed was it was very dirty on the floor we found the an old dried cheeto under the bed which was not pleasant. The amenities were really good we really enjoyed the swimming pool, steam and sauna. Breakfast service was good and we found the staff very friendly and helpful. The views from the room over the castle were also really nice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is perfect for exploring Cardiff on foot. There is access to two car parks within easy walking distance. The rooms were clean with friendly staff and also offered great spa facilities. The breakfast buffet was superb with a large range of hot and cold food.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
When we arrived we were surprised at how loud and rowdy the crowd in the bar were and then later this was replaced by a large number of loud and drunk teenagers later on attending their prom! The room was clean and comfortable, breakfast was perfect and the staff were more than helpful, but the noise and the building works going on outside made the stay slightly less enjoyable than it would have been otherwise.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location and has easy access to amenities and transport. The pool was very busy.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pleasant and staff were excellent. Disappointed the gym wasn’t open till 8am so was unable to use it in the mornings before getting out to a conference.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy. Great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A clean and comfortable room in a central location with a good buffet breakfast.
Stayed 1 night in Dec 2025