"Second stay at this hotel, from the polite welcome, to the large clean room, and just a short stroll to Cardiff Bay, and all that has to offer, we even walked into city centre, which only took 39 minutes."
"The room was lovely and the stay very pleasant. I didn’t appreciate the siren going off around 8:30 am. It was the fire alarm but it turned off a minute later, so obviously false. Thankfully I wasn’t asleep. I also felt the taps were overly complicated, style over substance. We really enjoyed our stay though and would definitely come again."
"Bedroom 120 is very tired! Tatty. Needs a total refurb. Needs a fresh set of eyes to look at it. Windows dirty. Damaged door with tape on it - painted over . Old -worn bathroom. Give it 3/10. The corridor needs a proper good clean as well.
But despite that the staff at hotel especially at check in were absolutely outstanding. Really warm and lovely. 10/10.
The rooms need a big total makeover -"