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Mercure Cardiff Holland House Hotel & Spa

Hotel Class
4 out of 5

Information

Reviews

4.3 / 5Very Good
829 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    New Theatre
    8 min walk
  • Popular Location
    St. David's
    8 min walk
  • Restaurant
    Starbucks
    1 min walk
  • Restaurant
    Hudson and Mortimers
    1 min walk
  • Airport
    Bristol (BRS-Bristol Intl.)
    54 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Classic Twin Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Superior Room, View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Classic Triple Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Privilege, Standard Room, View

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

Cardiff

Located in Cardiff's Cardiff City Centre neighbourhood, Mercure Cardiff Holland House Hotel & Spa is in the city centre and near the airport. National Museum Cardiff and Wales Millennium Centre are cultural highlights, and some of the area's notable landmarks include Cardiff Castle and Llandaff Cathedral. Looking to enjoy an event or a game? See what's going on at Cardiff Motorpoint Arena or Principality Stadium. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    New Theatre - 8 min walk
  • Popular Location
    St. David's - 8 min walk
  • Popular Location
    Cardiff Motorpoint Arena - 10 min walk
  • Popular Location
    St. David's Hall - 11 min walk
  • Popular Location
    National Museum Cardiff - 12 min walk

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • Cardiff (CWL-Cardiff Intl.) - 28 min drive

Restaurants

  • Urban Bar & Kitchen — 1 min walk
  • Starbucks — 1 min walk
  • Hudson and Mortimers — 1 min walk
  • Coffee #1 — 3 min walk
  • The Clink Cymru — 3 min walk

About this property

Mercure Cardiff Holland House Hotel & Spa

4-star Cardiff hotel in Cardiff City Centre, walk to New Theatre
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site. All 165 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and fridges are standard, as are flat-screen TVs with satellite channels.
Mercure Cardiff Holland House Hotel & Spa offers 165 forms of air-conditioned accommodation with a safe and coffee/tea makers. 30-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and a hairdryer.
This Cardiff hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Diners ClubMastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 16.95 per person (approximately)
  • Self-parking fee: GBP 14.00 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Mercure Cardiff Holland House Hotel
  • Mercure Cardiff Holland House
  • Holland House Hotel Cardiff
  • Mercure Cardiff Holland House Hotel And Spa Wales
  • Mercure Holland Hotel Cardiff
  • Mercure Holland House Cardiff Hotel Cardiff

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: GBP 14.00 per day

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10 AM: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Hungarian
  • Polish
  • Spanish

Business services

  • Meeting rooms
  • Conference centre

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 30-inch flat-screen TV
  • satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Nearby activities

Activities

Where to eat

4.3

Very Good

5 - Excellent
401
4 - Good
314
3 - Okay
75
2 - Mediocre
24
1 - Poor
15
4.4
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.3
Property condition

2/5

  • Disliked: Staff & service, amenities, property conditions & facilities

The property is outdated and looks like it urgently needs renovations. The heating system is very noisy and never reached the desired temperature despite being on overnight.

Stayed 1 night in Dec. 2019

1/5

  • Liked: Property conditions & facilities
  • Disliked: Staff & service

Waited over an hour to check in then was given someone else’s room who I assume is also writing a terrible review. Never ever had anything like it, what an absolute embarrassment of a trip.

Stayed 1 night in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness

Excellent stay . Only fault was the pounding music at breakfast which we assumed was the gym below us

Stayed 1 night in Nov. 2019

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

Stayed 1 night in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2019

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