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Hilton Cardiff

4.5 star property
Luxury hotel connected to a shopping centre in Cardiff City Centre with a health club
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hilton Cardiff

Exterior
Junior Suite, 1 King Bed | View from room
Lunch and dinner served, local cuisine
Reception
Presidential Suite | Bathroom

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is NZ$179
includes taxes & fees
20 Oct - 21 Oct
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Room options

Available filters for rooms
Showing 3 of 9 rooms

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Deep-soaking bath
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Deep-soaking bath
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room (Deluxe)

In-room safe, desk, soundproofing, iron/ironing board

Family Double Room (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Deep-soaking bath
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Cardiff Marriott Hotel
Free WiFi
Restaurant
Air conditioning
Gym
8.8 out of 10, Excellent, (1001)
The price is NZ$159
includes taxes & fees
20 Oct - 21 Oct
Cardiff Marriott Hotel

About the area

Map
Kingsway, Cardiff, Wales, CF10 3HH

What's nearby

  • Cardiff Castle - 3 min walk
  • St. David's - 3 min walk
  • Principality Stadium - 6 min walk
  • Cardiff International Arena - 10 min walk
  • Cardiff University - 12 min walk

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 35 min drive

Restaurants

  • ‪Owain Glyndwr - ‬3 min walk
  • ‪The Rummer Tavern - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Executive Lounge Hilton - ‬1 min walk

About this property

Hilton Cardiff

Luxury eco-certified hotel near Principality Stadium
Cardiff Castle and Cardiff International Arena are located near Hilton Cardiff, which provides a corner/local shop, a free daily manager's reception and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site local cuisine restaurant, Grey Restaurant, offers lunch and dinner. In addition to car hire on-site and a bar, guests can connect to free WiFi in public areas.
Other perks include:
  • An indoor pool with free cabanas and sunloungers
  • Breakfast (surcharge), express check-out and tour/ticket information
  • A front desk safe, multilingual staff and a 24-hour front desk
  • A TV in reception, luggage storage and wedding services
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 197 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as air conditioning and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, fridges and free tea bags/instant coffee

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • Offsite parking available (GBP 32.95 per day)

Food and drink

  • Daily breakfast to-go available for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 10 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 15.00 per day (rates may vary)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

Does Hilton Cardiff have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Hilton Cardiff?

As of 26 Sept 2024, prices found for a 1-night stay for 2 adults at Hilton Cardiff on 20 Oct 2024 start from NZ$179.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Cardiff pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 10 kg per pet. There's a fee of GBP 35.00 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hilton Cardiff?

Check-in begins at 4:00 PM.

What time is check-out at Hilton Cardiff?

Checkout is at noon. Late checkout is available for a fee.

Where is Hilton Cardiff located?

Located in Cardiff City Centre, this luxury hotel is within a 10-minute walk of Cardiff Castle, Principality Stadium, and Cardiff International Arena. Cardiff University and Cardiff Bay are also within 1 mile (2 km). Cardiff Queen Street Station is 9 minutes by foot and Cathays Station is 10 minutes.

Hilton Cardiff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 477 out of 1002 reviews" "
Rating 8 - Good. 268 out of 1002 reviews" "
Rating 6 - Okay. 139 out of 1002 reviews" "
Rating 4 - Poor. 84 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right by Cardiff castle. Breakfast was delicious. Room was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking wasn’t great, but the quality of the room was great and the staff were extremely helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the check in was easy, the bed was comfortable. We had free wi-fi and breakfast since we were Hilton members. We parked off site at Just Park which was a ten minute easy walk and cost 20 dollars for 29 hours. It is in city centre with tons of dining options out the door. Cardiff castle is across the street and worth seeing.
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the lady who checked me was very friendly and had a nice personality. Room was good bathroom was spotless. Pool and sauna was very good also and changing rooms very clean. Restaurant was good,, quite a good choice on menu and reasonable priced for Cardiff. Breakfast was excellent. Has a very nice stay at this Hilton and would definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a clean comfortable room with a view of the castle. As we were there for a concert the hotel was very busy and the service for dinner was very slow. The staff were very apologetic and said there were only two chefs on duty so maybe they should have foreseen the situation and had more people in. We thought the parking was vastly overpriced at £32.95 per night. This is the most expensive we have ever encountered at a hotel. The nightly room rate was also very expensive but this was no doubt due to the fact that Billy Joel was at the nearby Principality Stadium. On the whole we could not fault the attitude or helpfulness of the staff.
Stayed 2 nights in Aug 2024

8/10 Good

MARINA

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotel is in a great location, close to city centre and all the night life and shopping and attractions. Whilst it is next to a lot of bars and restaurants, it was still quiet and we felt safe walking back later in the evening. Swimming pool was the main reason we booked it and that was a lot of fun. Bfast was busy, but lots of options.
Stayed 1 night in Aug 2024

6/10 Okay

Maxine

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in town
Stayed 1 night in Jul 2024

6/10 Okay

David Robert

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The doors to the main reception was intermittent and only 1 lift was working to service 7 floors
Stayed 1 night in Jul 2024

10/10 Excellent

GOTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely nice, helpful, and patient. The hotel is in a great location near the royal property and close to the center city. And the room was comfortable and clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela, Kirkland

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Hilton Cardiff and still can’t believe how affordable such a beautiful place was relative to other properties around the UK. While we were there a prom was happening, which was so sweet to see. There were tiny sparkles of glitter on the carpets and couches the next day and we thought it was adorable! The staff couldn’t have been kinder or more helpful. Turns out we got engaged outside Cardiff, so we will be back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed 1 night here but im so glad i did as the location is perfect. Its only afew minutes walk to the local high st, the bus stop is right outside and the castle is just opposite the hotel. All the staff were really friendly and went out of their way to help us. Rooms were very comfy and clean, would say this is more a 5* then a 4*
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2024

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Room was ok. Paid additional amount for an upgraded room but the view was of a wall and roof. Huge pilar in the bathroom. Lift broke. Coffee machine broke and no hash browns. Not sure how you run out of hash browns when they are frozen
Stayed 1 night in Jun 2024

8/10 Good

LOUIZA

Stayed 1 night in Jun 2024

4/10 Poor

Fiona

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Negatives: Booked the hotel because it said the pool was open 7am to 9pm. This wasn’t true, so we couldn’t use it. We paid more for a hotel with a pool. I ordered room service 07.00-07:30 as we had to leave early. It was never delivered despite reception telling me it was on its way at 07:40. At 8:10 we gave up and went to the restaurant. At 8:20 we got our food but had no time to eat it all. I paid extra for a room with a view. That view is obscured by a stale smelling net curtain that is fixed in place. The reception system was down when we went to check out, so I couldn’t see any room charges. Positives: the room was spacious, quiet and the air con worked well. Reception staff apologised for the food issue.
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Very nice hotel, clean, comfortable, and greatly pointed in the city
Stayed 1 night in Jun 2024

10/10 Excellent

Enas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful
My experience at the hotel was great and amazing. The staff were amazing and helpful and i would definitely recommend into going there. I would definitely rebook there if i came again as it was a wonderful experience
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Jun 2024

10/10 Excellent

Johan

Stayed 1 night in Jun 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located Great breakfast
Stayed 2 nights in Jun 2024