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Reviews of Mirabelle Guesthouse

4 out of 5
Mirabelle Guesthouse
67 Reservoir St, Franschhoek, Western Cape

Reviews

9.8

Exceptional

Rating 10 - Excellent. 16 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in May 2024
Response from Peter on 15 May 2024
Dear ChristianThank you for your visit to Mirabelle Guesthouse, glad you enjoyed your stay.RegardsPeter

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Peter on 15 Apr 2024
Dear JohnThank you for your visit to Mirabelle, always great to know our guests loved their stay with us.Kind RegardsPeter

10/10 Excellent

ALAN PATRICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Individual attention by staff who very much care Splendid can’t be faulted
Stayed 14 nights in Feb 2024
Response from Peter on 9 Mar 2024
Hi AlanThank you for your visit, it was great meeting you during your stay with us.Kind RegardsPeter and Team

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean nicely appointed property . Nice sized well maintained pool area. Large nicely appointed rooms with ac. Staff were friendly and efficient and healthy breakfast options were good
Stayed 1 night in Feb 2024
Response from Peter on 9 Mar 2024
Hi AlanThank you for your visit to Mirabelle, it is always nice to see that guests loved their stay.Regards Mirabelle Team

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. I would absolutely stay again.
Stayed 4 nights in Feb 2024
Response from Peter on 9 Mar 2024
Hi SelinaThank you for your visit to Mirabelle, it is always nice to see that guests loved their stay.Regards Mirabelle Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property in a good location. Great breakfast , staff and pool .
Stayed 3 nights in Feb 2024
Response from Peter on 21 Feb 2024
Good Morning DavidThank you for your stay at Mirabelle Guesthouse, great to know our guests enjoyed there stay with us.Kind RegardsPeter

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is lovely, modern and clean. The staff also were kind to let us drop our belongings in the room early before checking in so we could head out for the day. The one thing that this guest house desperately needs is a generator for loadshedding. Its not their/the staffs fault that loadshedding happens but in 1 night’s stay we had 3 long power outages and a generator would make the guest experience a lot better.
Stayed 1 night in Nov 2023
Response from Peter on 1 Dec 2023
Dear MarthaThank you for your visit to Mirabelle, we are glad that you enjoyed your stay with us.We are in the process of getting back up power.RegardsPeter

8/10 Good

BRUNO

Liked: Cleanliness, staff & service, room comfort
All was perfect, but no view on garden or swimming pool either no window in the room
Stayed 1 night in Oct 2023
Response from Peter on 31 Oct 2023
Good Afternoon, Bruno thank you for your visit to Mirabelle Guesthouse and rating, yes the Superior King Suite 1 is separate from the rest of the guesthouse, with only the patio Infront of the room.Hope to see you back and let's book the new suites for your next visit.Kind RegardsPeter

10/10 Excellent

Robert, Westhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, beautifully furnished and very comfortable bed. Lovely pool and pool area and staff are extremely nice and courteous. Walk into the centre is an easy 15 minutes. Would definitely recommend for a comfortable break.
Stayed 1 night in Oct 2023
Response from Peter on 31 Oct 2023
Afternoon, Robert, thank you for your visit to Mirabelle, as well as the amazing review, we hope to see you back soon at Mirabelle, Kind Regards Peter

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples stay at Mirabelles at Franschhoek
What a find . Beautiful room which was super clean and great bathroom. The staff were very friendly and gave information on the local area. The breakfast was excellent with a tea time style layered platter with delicious fruit, meats and cheeses and pastries. The cooked options were good too. A nice pool too
Stayed 2 nights in Oct 2023
Response from Peter on 16 Oct 2023
Dear SharonThank you for your visit to Mirabelle, and review, it was great hosting you during your stay, and I hope to see you again. Regards Peter

10/10 Excellent

Muench,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles zu unserer Zufriedenheit und wir kommen gerne wieder
Stayed 3 nights in Mar 2024
Response from Peter on 15 Apr 2024
Dear MuenchThank you for your visit to Mirabelle, always great to know our guests loved their stay with us.Kind RegardsPeter

10/10 Excellent

Ann-Charlotte

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Varning för taxiresa!
Ett fantastiskt vackert boende med närhet till restauranger och butiker. Vi bodde i den äldre delen en trappa upp med egen ingång och en liten uteplats utanför. Rummet och toaletten var superfint! Enda nackdelen var att vår AC inte fungerade som den skulle under vår vistelse. Ett mysigt poolområde alldeles utanför och fina sällskapsrum fanns också. En helt ok frukost serverades. Ett trevligt och vackert boende! Ett minus var att när vi skulle åka tillbaka till Kapstaden så bokade en av personalen taxi till oss som gick på 1500 R, alltså ca 750 svenska kronor!! Vi frågade henne vad resan skulle kosta och hon svarade att hon inte visste. Taxichauffören sade till oss att han hade meddelat henne vad resan skulle kosta. Vi hade fått till oss att det var svårt att få tag på en Uber från Franschoek så därför kollade vi inte den möjligheten men så där i efterhand så ångrade vi att vi inte gjorde det. Resan till Franschoek med Uber hade kostat oss ringa 475 R så skillnaden var stor! Vi kände oss verkligen lurade!!
Stayed 2 nights in Feb 2024
Response from Peter on 13 Feb 2024
Hi Ann-Charlotte, thank you for your visit to Mirabelle, it is always nice to receive positive feedback from our guests.Kind RegardsMirabelle Team

8/10 Good

Kim

Liked: Property conditions & facilities, room comfort
Godt - men service kunne være bedre
Et virkelig dejligt sted med 750 m til hovedgaden. Servicen var ikke helt i top. Fik ikke skiftet kopper og kaffe blev ikke suppleret op første dag. Ingen vin mv i minibaren. Ikke noget tilbud om at kunne få vin eller andet ved poolen. Ikke nogen egentlig hjælp at få. De var søde nok ved servering af morgenmad, men det var alt.
Stayed 4 nights in Feb 2024
Response from Peter on 13 Feb 2024
Hi Kim, thank you for your visit to Mirabelle, and feedback on your stay, we do not provide wine in the fridge, but do have it in the kitchen on request. Sorry to hear they did not replenish your tea and coffee station.Kind RegardsMirabelle Team

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet 15 minutes walk to Main Street and restaurants
Stayed 2 nights in Jan 2024
Response from Peter on 13 Feb 2024
Hi Nancy, thank you for your visit to Mirabelle, it is always nice to receive positive feedback from our guests.Kind RegardsMirabelle Team

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschönes Guesthouse am Rande von Franschhoek!
Unser Aufenthalt im Mirabelle Guesthouse im wunderschönen Franschhoek war wunderbar! Die Angestellten sind zauberhaft und sehr hilfsbereit! Der Pool war bei 38 Grad der perfekte Ort zum Relaxen, der Garten ist ebenfalls wunderschön. Unser Zimmer war sehr schön und sehr ruhig gelegen. Bis zum Zentrum sind es schon ein paar Minuten zu Fuß, dafür ist das Guesthouse sehr ruhig gelegen! Auf alle Fälle sollte man aber ein Auto vor Ort haben. Wir kommen gerne wieder - vielen Dank für alles!
Stayed 3 nights in Nov 2023
Response from Peter on 21 Dec 2023
Dear SandraThank you for your visit to Mirabelle Guesthouse, it was great to meet and host you during your stay.See you back on your next visit to Franschhoek.Kind RegardsMirabelle Team

10/10 Excellent

Irene

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Peter on 18 Oct 2023
Dear IreneThank you for visit and review of Mirabelle, hope to see you back soon at the guesthouse Kind regards Peter