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Krystal Beach Hotel

3.5 star property
Beachfront hotel with 3 restaurants and marina

Choose dates to view prices

Krystal Beach Hotel sits right on Gordon's Bay's shoreline, offering guests a serene retreat complete with a marina and outdoor pool. Visitors can dine at three different on-site restaurants before unwinding with a facial or massage at the spa.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Bar
  • Breakfast available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Twin Room Seaview

Standard Twin Room Seaview | Water view

Standard Twin Room Seaview

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Suite Marina view

King Suite Marina view

King Suite Marina view

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Deep-soaking bath
Private bathroom
  • 1 bedroom
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room Seaview

Family Room Seaview

Family Room Seaview

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Double Room Seaview

Standard Double Room Seaview | View from room

Standard Double Room Seaview

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex Room Seaview

Duplex Room Seaview

Duplex Room Seaview

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Bathrobes
Private bathroom
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite Seaview

Executive Suite Seaview

Executive Suite Seaview

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Deep-soaking bath
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Self Catering Suite Marina view

Self Catering Suite Marina view

Self Catering Suite Marina view

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Coffee/tea maker
Minibar
  • 70 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Breakwater Lane, Harbour Island, Gordon's Bay, Cape Town, Western Cape, 7150

What's nearby

  • Harmony Park - 3 min drive - 2.1 km
  • Bikini Beach - 3 min drive - 3.1 km
  • Lourensford Wine Estate - 11 min drive - 9.7 km
  • Vergelegen Wine Estate - 16 min drive - 13.5 km
  • Kogel Bay Beach - 16 min drive - 16.7 km

Getting around

  • Strand Station - 9 min drive
  • Cape Town (CPT-Cape Town Intl.) - 29 min drive

Restaurants

  • ‪On The Go - ‬2 min drive
  • ‪Gordon's Bay Coffee Cafe - ‬4 min drive
  • ‪Ocean Basket - ‬2 min walk
  • ‪The Bean And Barrel @ Bachelors - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Krystal Beach Hotel

Hotel located in Gordon's Bay
Take advantage of a marina, a terrace and an art gallery on-site at Krystal Beach Hotel. Indulge in a manicure/pedicure, a massage and a facial at Krystal Komfort, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and meeting rooms
  • Coffee/tea in reception, concierge services and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 112 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: ZAR 225 for adults and ZAR 115 for children
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Captain's Table
  • Krystal Restaurant
  • Ooh La La Bar

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Marina
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately ZAR 225 for adults and from ZAR 115 for children
  • Airport shuttle fee: ZAR 550 per vehicle (one-way, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Krystal Beach Hotel Cape Town
Krystal Beach Cape Town
Krystal Beach
Krystal Beach Hotel Hotel
Krystal Beach Hotel Cape Town
Krystal Beach Hotel Hotel Cape Town

Frequently asked questions

Does Krystal Beach Hotel have a pool?

Yes, this property has an outdoor pool.

Is Krystal Beach Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Krystal Beach Hotel?

Self-parking is free at this property.

What time is check-in at Krystal Beach Hotel?

Check-in start time: 2 PM; check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at Krystal Beach Hotel?

Checkout is at 11 AM.

Does Krystal Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 550 per vehicle applies.

Where is Krystal Beach Hotel located?

Located in Gordon's Bay, this beachfront hotel is on the boardwalk and within 2 mi (3 km) of Harmony Park, Bikini Beach and Cape Floral Region Protected Areas. Kogelberg Biosphere Reserve and Lwandle Migrant Labour Museum are also within 3 miles (5 km).

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Krystal Beach Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 277 reviews
Rating 8 - Good. 76 out of 277 reviews
Rating 6 - Okay. 17 out of 277 reviews
Rating 4 - Poor. 2 out of 277 reviews
Rating 2 - Terrible. 6 out of 277 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

KEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room, with huge shared balcony, great view, very comfortable bed. Easy parking.
Stayed 3 nights in Oct 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short, but very enjoyable.
Stayed 1 night in Jun 2025

10/10 Excellent

lethukuthula

Liked: Cleanliness, staff & service, amenities
nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Surinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We had wonderful stay at the Krystal Beach Hotel great location and very friendly staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

qaiss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sites by the sea side
Stayed 6 nights in Feb 2025

8/10 Good

Maryanne

Liked: Cleanliness, amenities, property conditions & facilities
Lovely and luxurious. Porter staff excellent and friendly. Breakfast (al le carte) was less than mediocre, with dried out bacon (not crispy!) cold mushroomsWAaitress was less than interested in feedback!
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fab hotel with nice location. Rooms are comfy and the breakfast was spot on
Stayed 2 nights in Feb 2024

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the proximity to Gordon's Bay and will definitely be back.
Stayed 4 nights in Nov 2023

8/10 Good

Santria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and helpful, rooms & facilities were amazing.
Stayed 16 nights in Dec 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Pleasant nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Jaimee

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with amazing employees! Such a great property with perfect views and stellar customer service. Stayed two different times during our trip and both were exceptional!
Stayed 2 nights in Oct 2022

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our week long stay here was absolutely wonderful! The spacious beautiful room overlooked the Ocean with a balcony as well, staff was the nicest ever, and the restaurant 5 Star! This is a huge beautiful well-run hotel with every amenity imaginable set hey gorgeous Bay with incredible scenery!
Stayed 7 nights in Mar 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the Marina and sea views of the beach and ocean
Stayed 2 nights in Sep 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Hotel food wasn’t good. Cleaning staff were absent and it showed. Rooms are great - very spacious.

8/10 Good

alyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice holiday, staff friendly, polite and helpful. Unfortunately, on our last day the service was very poor (maybe because it was busy). Drinks by the pool took over an hour to arrive, drinks were warm and part of order was missing. Additionally a burger that we had ordered was very very undercooked. The staff did rectify our order but all this took time which was a big shame on our last day.
Stayed 9 nights in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late checkin

We arrived at 3 pm which is after the 2 pm checkin start time. Our room was not ready until 4:30. That was disappointing and frustrating as we wanted to unload and go. We had to check our bags at the front desk. Other than that, the stay was fine.
Stayed 3 nights in Dec 2022

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities

Most Disappointing

A disappointing end to a wonderful trip to SA. Room was on forth floor, no elevator from 3rd to 4th floor. Had to haul our luggage up and down. (other hotels in SA had porter assistance). No hairdryer in the room, requested one from reception it didn't arrive. The television screen had two big white spots - internal lenses broken. Room was the smallest we had in SA. There was an issue with the sewers in the hotel and the underground carpark was flooded with a foul smelling water. Patrons transferred this on their footwear into the lifts which stank for the 3 days we were there. We had a nice meal one evening so invited 3 guests to join us on our final evening. Without doubt this was the worst, most disgusting dinner I have every had in a hotel anywhere in the world. I ordered a pork fillet, I got a lump of uncuttable gristle, on a sloppy gloopy mound with burnt vegetables. I was inclined not to make a fuss to avoid spoiling the evening but my guests noticed I wasn't eating. A weak apology from the manager worsened the situation. An offer of a replacement came too late, the 4 other diners had finished their main courses. Our servers remained courteous throughout, it was not their fault. I would probably not have written this review, except the Krystal doubled down with a weak, wringing hands apology the following morning - My meal was not charged on the bill seemed to be the cure all remedy. Not so Krystal this was a most disappointing event which spoiled our evening and stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tanisha

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay with clean room, friendly staff and good food!
Stayed 4 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was not free. I was charged. Not sure why?
Stayed 6 nights in Oct 2025

8/10 Good

ALHASSAN YAKEENI

Liked: Cleanliness, staff & service, property conditions & facilities
A great place . Stay was lovely .
Stayed 3 nights in Aug 2025

10/10 Excellent

Partha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Eight Night Stay at the Krystal Beach Hotel

We are a family of four who had an 8 night stay at the Krystal Beach Hotel which we consider to be a five star rating (for a four star hotel). Excellent location with fantastic views over Gordon's Bay. Many great aspects to the hotel to support the five star rating including: the family room was very spacious for the four of us, comfortable bedding for excellent nights sleep, daily cleaning/maid service, friendly staff, healthy and filling daily breakfast, good range of meals and drink at competitive prices prices served in the restaurant, access to a gym and many other positive aspects
Stayed 8 nights in Jul 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. They moved me into another room as the lock on my door was faulty. However breakfast prepared food and coffee was always cold. Very noisy people in the passages.
Stayed 5 nights in Jun 2025

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, amenities
Für Ausflüge guter Ort mit guter Anbindung.
Stayed 4 nights in Mar 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehmer Aufenthalt

Super Lage, sehr sicher am Strand in die Stadt zu laufen, auch abends. Nicht gut ist der Wasserdtuck im Handwaschbecken und der Dusche,man muss das Wasser viel länger laufen lassen,das macht wenig Sinn. Würden aber trotzdem sofort wieder hinfahren.Das Frühstücksbuffet ist auch sehr gut
Stayed 1 night in Mar 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel im Hafen Gutes Essen und freundliche bedienung
Stayed 1 night in Feb 2025