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Reviews of The Summit at Grande Rockies

4 out of 5
The Summit at Grande Rockies
901 Mountain Street, Canmore, AB

Reviews

7.4

Good

Rating 10 - Excellent. 83 out of 256 reviews" "
Rating 8 - Good. 75 out of 256 reviews" "
Rating 6 - Okay. 46 out of 256 reviews" "
Rating 4 - Poor. 36 out of 256 reviews" "
Rating 2 - Terrible. 16 out of 256 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jul 2020
Response from Front Desk on 14 Apr 2022
Thank you Robyn! We hope to see you again.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Front Desk Team on 11 Mar 2022
Hello Amanda, Thank you for staying with us. We hope to welcome you again in the future. Kind regards,

10/10 Excellent

Rodney, Lacombe

Stayed 2 nights in Mar 2022

8/10 Good

Amber

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2022

6/10 Okay

Andy

Travelled with partner
Liked: Cleanliness, staff & service
parking at arrival was poorly communicated and did not give us actual parking stall number. hot tub pictured in ad was not there or accessible if it was somewhere. had to use one in the main pool area with kids running and yelling, jets did not work and was not hot. roads, sidewalks not cleared. room was ok. poor location of it however with view of the parking garage door. tv/box poorly set up in living room had to have arm extended straight up in order to change channels. 500 channels showing on guide but maybe 50 actually worked. had to figure out by selecting each one each time. couch very uncomfortable. Location of the building is central.
Stayed 2 nights in Jan 2022
Response from Front Desk Team on 20 Jan 2022
While some things are out of our control, we sincerely appreciate the feedback to improve our services. In regards to the mentioned hot tub, they are exclusive to the penthouse units located on the 4th floor. None of the 1 bedroom units include a private hot tub.

10/10 Excellent

Brittany

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
The Summit was a perfect location for our Covid-friendly vacation with extended family. The space was massive, so we had lots of room for family members to spread out. The amenities could not be beat, and it would have been a perfectly fine vacation without even leaving the resort. That said, the location is perfect for exploring (we went to Banff, Lake Louise, and Mt. Norquay, plus around Canmore). Service is a bit weird since the suite is in a condo building, and there were a few issues with the cleaning, but nothing that really impacted our stay. The information we were sent before our no contact check in was thorough, though we discovered that some of the Covid precautions included in the email were not up to date with what the resort was following. Linens and dishes were in plentiful supply, and I'm glad to have packed our own laundry, dish soap, and toilet tissues as these generally didn't have a ton stocked up in the room. As far as the Banff area goes, this is hands down the best bang for your buck if you're looking for a luxurious but affordable stay for a group. This was our second time staying at The Summit and we'll be back again for sure!
Stayed 5 nights in Jan 2022
Response from Front Desk on 10 Jan 2022
Thank you for your comprehensive feedback Brittany, great to hear you and your family enjoyed your stay! We look forward to welcoming you back again.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, room comfort
I really enjoy the hotels location and
Stayed 2 nights in Dec 2021
Response from Front Desk on 7 Dec 2021
Thank you for taking time to review your stay with us Dawn! We appreciate your feedback.

2/10 Terrible

Jay

Stayed 3 nights in Nov 2021

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The Summit at Grand Rockies
Great unit at The Summit. Only two things that were a deal breaker for me #1 you can hear almost everything outside from inside the unit, the first morning we were woke up by someone’s iPhone alarm clock at 7am going off on n the unit above us, we could clearly hear the ring and vibrate on the table the phone was sitting on. Every door that closed creates the loudest bang, there were a couple families surrounding the unit where we stayed and it was early morning of slamming doors and crying kids, no consideration for other guests who might be at the same hotel to relax (we left our kids at home so we could get some peace lol, backfired). #2 there was no TV in the bedroom, like I said we were there to relax and rejuvenate, so we needed up making the pullout couch in the living room which wasn’t so comfy, pretty lumpy actually, but it worked. The unit is beautiful though, Kitchen is perfect size. The bathroom is pretty small, could use some hooks aside from the towel rack, to hang up clothes and wet towels, I had to put my stuff on the back of the toilet or on top of the garbage can. The bedroom was super tiny, the bed frame is way too big for the room, the frame sticks out 5-6inches around the base, couldn’t close the door because it stuck out too far. My husband smashed his shin into the corner of the bed in the middle of the night navigating back from the washroom. The ease of checkin was self checkin which was great, all instructions were sent the day before.
Stayed 2 nights in Nov 2021
Response from Front Desk on 9 Nov 2021
Thank you for such a comprehensive review Jamie, and really useful points about the hanging hooks for the bathroom. Hopefully you had a chance to relax despite the surrounding noise, and we hope to welcome you back again.

10/10 Excellent

Chyloe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Everything was great the room it self was amazing and plenty of space for our family
Stayed 2 nights in Oct 2021
Response from Front Desk on 30 Oct 2021
Amazing to hear!! Thank you for your review. Hope to see you again.

10/10 Excellent

Durriya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Oct 2021
Response from Front Desk on 19 Oct 2021
Fantastic to see a 5/5 rating! Thank you

4/10 Poor

Ismar

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2021

6/10 Okay

Allison, Buena Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Wonderful stay. The actual building is kinda strange that the one building seems to be owned by 3 different companies. The front desk would not help us. We had to go down the street to the Georgetown inn to ask questions.
Stayed 3 nights in Oct 2021
Response from Front Desk on 18 Oct 2021
Great to see you enjoyed your stay Allison! Yes our collection of apartments are called the "Summit at the Grande Rockies" and we manage these from just across the road at the Georgetown Inn or feel free to use the contact phone number provided.

8/10 Good

Kymberly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room and pool were amazing. The parkade could use better signage to find it from the outside and once inside it could be easier to find your assigned parking stall. Also, when we tried to find a luggage dolly, there were never any available. For the size of the suite we were in, a larger garbage bin would have been nice. Also there is no recycling container for cans and recycling.
Stayed 2 nights in Oct 2021
Response from Front Desk on 5 Oct 2021
Thank you Kymberly, really useful points to hear that we'll look into further. Glad you enjoyed the penthouse!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Front Desk on 14 Sept 2021
Thank you David for your positive review!

4/10 Poor

dean

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The check in was weird. Had to check in at another property even though our front desk was open. The room was very nice however we were on the main floor. Our patio was in the parking lot and we had a maintenance truck parked in front of place from 8 am until 6 at night. We heard jack hammers going most of the day. The parkaid door was broken and could not us the underground parking. My wife and I don’t get holidays very often and finally go away and we’re looking forward to enjoying our day hiking and then relaxing on our balcony I requested. However that did not happen. We are leaving today. I stayed he before and had a good experience. I did not this time. Thanks
Stayed 2 nights in Sep 2021
Response from Front Desk on 11 Sept 2021
Hi Dean, thank you for sharing your feedback. Your experience this time seems to be a little different from a previous stay as we only manage a few suites within the whole Grande Rockies building - hence the check in aross the road. We're sorry that this didn't live up to expectation, but do hope you'll plan another trip in the future.

6/10 Okay

Pianran

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The property was nice, has a high tech shower and king bed. The king bed was too big for the bedroom door to close though so it needs to be left open. Parking was confusing and although we were assigned a spot, it was taken when we got there so we had to find another spot to park in. Check in was confusing as the property is managed by 3 separate organizations. The codes we were provided for the pool and gym were not the correct ones. There was no grace period for checkout and we got knocking on our door right at 11 and the service staff was rude and demanded we leave right away as people were checking in at 3 (weird because we were given a check in time of 5). We only needed 5 more minutes to pack up so we didn't appreciate the lecture which took away time from us actually packing up. The TVs and the remote in the gym do not work. The slide in the pool and the hot tubs are really nice amenities. The property is also in a good location, within walking distance from many restaurants.
Stayed 2 nights in Aug 2021
Response from Front Desk Team on 3 Sept 2021
Hello Pianran, Thank you for your feedback, we're sorry to hear your stay had some unfortunate complications. Know that we will follow up on the issues mentioned and will make changes to improve our services. We hope you still had a wonderful time in Canmore!

10/10 Excellent

Jeff N., Calgary, Canada

Liked: Cleanliness
Very happy with our stay!
Had a great stay, wonderful getaway in the mountains, loved the hot tub!!
Stayed 2 nights in Feb 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The apartment was clean but otherwise very disappointing. The view was terrible, looking out onto the side of the building and exhaust vents from the swimming pool. It was quite run down, worn furniture, missing cabinet doors, etc and the bed was very uncomfortable. We won’t be staying here again.
Stayed 2 nights in Apr 2021
Response from Front Desk Team on 17 Apr 2021
Sorry to hear the room did not meet your expectations. We appreciate your honest feedback and know that we will use it to improve where we can!

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice ammenities but really cheaped out on the TV and floors were really scratched up. Electrical was poorly done with poorly placed outlets and switches for lights ( bedroom light switch was over by the front door). Shower doors dont close getting water on the floor and subsequent water damage to the flooring by shower. Great rain shower/ steam shower with radio though. Couch isnt very comfortable
Stayed 2 nights in Apr 2021
Response from Front Desk on 11 Apr 2021
Thank you for your constructive points, we will look into the maintenance issues.

2/10 Terrible

Cory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!!! elevator was out of service slider to room.had to come walk to the other side of the Parkade and front desk to try and find a luggage cart!which which was found,So I had to vary all the careeand go back all the way to our o and we never ever did see a luggage cart, Upon arrival the dishwasher was not empty it was full of dirty dishes second of all the corner cupboard for the Lazy Susan did not have any cupboard all the beds were uncomfortable I can understand a little with the pull out bed but the bed in the bedroom was worse so on this trip I had to sleep on a pull out bed when I had a full queen size bed to myself,When would you would pull out the hide a bed it seemed The the whole hide a bed would have came out flying at your head the it was horrible to pull out and it was horrible to put back in the floors were disgusting upon making The hide a bed sofa when putting it back together underneath the couch there were kids toys Cheerios and a wrapper for some sort of food and in the main bedroom they had a horrible bad that I don’t know what it sat on top of but whatever it was if you try to sit on your bed it would slide out from under you and you land on your butt none of the dressers or dresser drawers were washed out, And half the cutlery was dirty the washing machine stunk and we found let’s just say women’s clothing in the closet I was looking forward to the spa shower that every time I spoke to somebody
Stayed 2 nights in Apr 2021
Response from Front Desk Team on 7 Apr 2021
Thank you for your feedback. I am sorry to hear that your stay did not meet your expectations. We appreciate the opportunity to improve our services. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021
Response from Front Desk on 11 Apr 2021
Thank you for your postive rating, we hope to welcome you back again.

10/10 Excellent

Matthew B.

Liked: Cleanliness
Great property, thank you!
The property was great. Had pretty much anything we needed and we really enjoyed the hot tub and pool table. Only negative was that my wife and son got locked out taking the garbage to the bin and had to walk around. We would definitely stay here again.
Stayed 2 nights in Mar 2021

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect !!
Our stay was relaxing and most important...quiet.
Stayed 3 nights in Mar 2021
Response from Front Desk on 27 Mar 2021
Great to hear Debra, we're so glad you enjoyed a quiet and relaxing stay in the mountains.

8/10 Good

Haley

Travelled with family
Liked: Room comfort
Stayed in Room #407, was an amazing space with lots of room for us (2 adults, 6 kids). Hot tub water was murky but since the pool was closed we were glad to have it. Would definitely book this suite again!
Stayed 2 nights in Mar 2021
Response from Front Desk on 22 Mar 2021
Great feedback, happy to hear you enjoyed one of our penthouse suites!

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed, pillows, and extra linens were covered in long dark hair and the sheets were not washed. There was a used dirty sponge under the sink and no clean ones. The floor was filthy all over the suite. The shower was covered in the same dark hairs from the bed. The suite was next to the garbage room and the banging was loud and constant. No TV in the bedroom, living room tv was very small and the mount could not be adjusted so it remained pointed down and tilted at an angle. The bedroom had only 1 accessible outlet far away from the bed. No desk telephone. Washing machine crusted with powder detergent and dirty. Parkade was so dusty my car looked like it had been abandoned for weeks after only 2 days. Would never stay here again.
Stayed 2 nights in Mar 2021
Response from Front Desk on 15 Mar 2021
Thank you for your feedback, we wish to address this directly with you - please contact our Front Desk. We are available 7am-11pm so would have hoped you got in touch during your stay so could have had a chance to rectify these issues.

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2021
Response from Front Desk on 20 Mar 2021
Fantastic to see a 5* rating! We hope you'll return in the future.

10/10 Excellent

Kimberly C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Front Desk on 12 Mar 2021
Fantastic to see a 10/10 rating Kimberly. We hope to see you in the future.

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2021
Response from Front Desk on 19 Mar 2021
Thank you for your feedback, we're pleased to see your rating means you enjoyed your stay overall but do let us know any areas to improve.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place. Good setup compared to some we have stayed at. That didn’t have all kitchen and bed essentials. This place was full and clean.
Stayed 2 nights in Feb 2021
Response from Front Desk on 1 Mar 2021
Great to hear you had all the essentials to have an enjoyable stay, we hope to welcome you back again soon.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021
Response from Front Desk on 1 Mar 2021
Thank you for your rating, we're happy to see you mostly enjoyed your stay and feel free to get in touch directly with any points to improve.

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was more than expected. Three moms, each with kids shared a 3 bedroom with private hot tub. The kids loved it so much they wanted to stay in the hotel more than go on all the adventures we had planned. We will definitely be back.
Stayed 2 nights in Feb 2021
Response from Front Desk on 28 Feb 2021
So great to hear the Grotto suite exceeded your expectations, there's plenty of space for guests to get comfortable and enjoy themselves!

4/10 Poor

Verified traveller

Travelled with family
Noisy, uncomfortable bed, not well maintained. Parking spot was between 2 pillars, so glad I didn’t bring my truck. Kitchen equipment is good, free coffee
Stayed 3 nights in Feb 2021
Response from Front Desk on 27 Feb 2021
Thank you for your honest feedback about your stay, I'm sorry to hear there were points that needed to be improved, we'll be following up on these directly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Jan 2021
Response from Front Desk on 20 Feb 2021
Thank you for a great rating, we're so pleased you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021
Response from Front Desk on 20 Feb 2021
Thank you for a 5/5 rating!

10/10 Excellent

Lidiya, Edmonton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful luxury suite,perfectly equipped kitchen, super responsive customer service, amazing view from all windows and in suite hot tub with Mountain View was just perfect!
Stayed 2 nights in Jan 2021
Response from Front Desk on 23 Jan 2021
So great to hear you enjoyed your time in one of the penthouse suites, the private hot tub on the deck is just fantastic!

4/10 Poor

Zenon

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
When i get in , room wasn't clean. Front desk dosen't help because they don't now non . they sent mi to other hotel for room change .
Stayed 5 nights in Jan 2021
Response from Front Desk on 15 Jan 2021
Thank you for your feedback, and our apologies again about the shower - we have followed up with our Housekeeping team, but I'm glad we arranged the alternative room straight away. As per the confirmation emails the Summit at the Grande Rockies is a collection of suites that are managed remotely rather than at the Grande Rockies Front Desk but assistance is available at the contact numbers provided.

10/10 Excellent

Ryan, Edmonton

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top hottub was incredible. Barbecue worked well. Wifi was good. Tons of space throughout. Beds were comfy. Good value for an upscale condo. Great mountain views from all 3 balconies.
Stayed 2 nights in Jan 2021
Response from Front Desk on 14 Jan 2021
Great to hear you enjoyed your stay in one of the Grotto+ suites, the surrounding mountain views from the hot tub is just fantastic!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
meh.
The room was really janky. The shower didn’t fully work. The bathroom door had a bar of soap shoved in it to keep it from closing. The floor was messed up. The view out of the windows was of a wall and you couldn’t see the sky. The bedroom did not look at all like the photo.
Stayed 4 nights in Dec 2020
Response from Front Desk on 3 Jan 2021
Thank you for your feedback, please get in touch with our Front Desk team directly should you wish to discuss these points further.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Well the only good thing about this hotel was the price and the woman on the phone her name was rosy. Our first room was dease but we started unpacking and seen water squishing out about 5 ft back from the dishwasher. They did move us to a ground suite that was not clean the tv was angled at the floor. The floor was coming apart 1/2 in gaps in the bedroom and a pair of dirty panties as well. I was annoyed but I didn't want to move or deal with it anymore. The bed is also very hard not comfy. The kitchen is really awesome and thats about it. I stopped using expedia because this has happened a couple times they show pics of certain suites but not your suite just showed penthouse as a 1bd room advertised as what we were getting I asked rosy she said it is a common misunderstanding with expedia.
Stayed 2 nights in Dec 2020
Response from Front Desk on 20 Dec 2020
Thank you for your feedback, we will be in contact with you directly. We're very sorry that your stay did not meet our usual standards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and roomy condo, private hot tub was a hit.
Stayed 3 nights in Dec 2020
Response from Front Desk on 16 Dec 2020
Our penthouses with private hot tubs are definitely in demand, great to hear you had an enjoyable stay.

10/10 Excellent

Shauna, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing very spacious. The hot tub was a definite plus
Stayed 2 nights in Dec 2020
Response from Front Desk on 12 Dec 2020
Great to have 5* feedback, the penthouses with the private hot tubs are definately something extra special!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2020
Response from Front Desk on 26 Nov 2020
Thank you for your 5* rating, we're so pleased you had an excellent stay.

10/10 Excellent

Sausha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Front Desk on 24 Nov 2020
So happy to see your stay was 10/10, we hope you enjoyed all the facilities and convenience of your "home away from home" and hope to welcome you back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Nov 2020
Response from Front Desk on 22 Nov 2020
Thank you for your positive rating, we're glad to see you enjoyed your stay and the convenience of the location to downtown Canmore.

10/10 Excellent

Ashley, Edmonton AB

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This suite is even better in person than it is in the pictures. The suite is huge, hot tub was amazing, rooms are big, beds are comfy. Kitchen is great there are two living rooms and there is a pool table. I would highly recommend a stay here. We had an amazing trip!
Stayed 3 nights in Nov 2020
Response from Front Desk on 21 Nov 2020
Thank you for your fantastic feedback about the Grotto+ suites, and the pool table in your suite is a real added bonus.

10/10 Excellent

Jen, Edmonton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious. Beautiful view. Comfortable beds. Kitchen could have been a little better stocked with cooking utensils, frying pans etc.
Stayed 2 nights in Oct 2020
Response from Front Desk on 28 Oct 2020
Thank you for your constructive feedback about the cookware, we provide the basic essentials but will follow up with our Housekeeping team to restock your suite.

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2020
Response from Front Desk on 17 Oct 2020
Thank you for your 5* review, so pleased that you had an enjoyable stay for your time in Canmore.

6/10 Okay

Brent

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok stay
First let me say the place was nicely clean and reasonably up to date and not old looking. The services and booking/checkout were trouble free and onsite staff were friendly and helpful. I felt the maintenance however was much to be desired unfortunately. The "spa shower" looked great but was near inoperable, none of the features worked other than the basic wand shower head (perhaps it may be user error but i feel the controls should have been intuitive enough to figure out), that being said, the doors fell off upon first use. Gladly i was able to grab them before they shattered on the floor and somewhat reinstall them. The drywall tape and paint were pealing in small sections on the bathroom ceiling, and the bath pocket door was coming off the rails so if you closed it all the way it sat crooked and somewhat jammed closed, taking a little work to reopen. The dishwasher worked fine but was pretty loud. Also the provided underground parking stall was not clearly advertised, fortunately i chose NOT to bring my pickup truck on this trip as it would not have fit (would be nice to know that in advance), but i gotta say it's probably one of the better stalls in the garage......for a car. Overall my stay was fine and am not sad i went, the issues are overall minor annoyances and didn't effect my holiday (although the shower was disappointing). With a little work this place would be top notch.
Stayed 2 nights in Oct 2020

6/10 Okay

Chad

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2020
Response from Front Desk on 24 Sept 2020
Thank you for your rating, we're glad you mostly enjoyed your stay and please get in touch with any feedback of how it could have been improved.