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"Destaca por la amabilidad de sus empleados. El desayuno es excelente. "

"Breakfast menu is vey comprehensive, with hot items cooked to order. Lovely large comfortable dining area overlooking views to the outside. Hotel has the front, cruise docking area, shops, many delightful bars and restaurants within a short walking distance. Rooms are well sized and cleaned, and all staff are welcoming. Roof bar and pool a bonus, also serves a wide variety of drinks, cocktails and food to order."

"Great location, across from the main park and truly a 4 star hotel (we had some bad experiences in Gran Canaria with a so called 4star). We had a room in the 1st floor with exit to an interior patio with greenery and sitting sofas, lovely! Great staff too! Would stay here again! "

"We had a lovely stay over the Christmas "

"Lovely hotel, good suite and great views in a lovely part of Tenerife who prefers a quieter holiday"

"Great staff Good food and drink Hotel lovely and clean "

"Host (Rafael) - 10/10 for communication and discreetness. Rafael lives in a dwelling under the main house. The only times we saw him were when he was cleaning the pool or we had questions. He speaks very good English.Accommodation - 10/10 for cleanliness. Private parking with security gates.Ground floor - Kitchen with all facilities, TV room with sofa and chairs (Spanish/German satellite TV programmes). There is a Firestick available for Netflix, Prime and YouTube (if you have a subscription). Excellent Wifi. Bathroom with a bath and shower. Large bedroom with two single beds and lots of wardrobe space. Small balcony (off the TV room) that is perfect for catching the sunrise.Upstairs - Open plan and very spacious with a double bed, bathroom with bath and shower. Seating area with sofa and chairs. Balcony that has fantastic views of the mountains and the sea.Outside area - 10/10. The gardens are tiered with 2 levels. Both levels are exclusively for guests. Fantastic sun trap. Mercadona, Aldi & Hipodino supermarkets are 10 minutes drive.Recommended - CICAR car hire at the airport. We will definitely return"

"Bonne localisation, à proximité (15min de marche) du Cruise terminal et prêt des principales rues populaires. Très grande chambre avec salon et semi-balcon. Propre et accueillant, personnel sympathique "

"Clean room, staff was accommodating. Breakfast was decent but not many options. Dinner was nicely presented but main dishes can be quite salty. We were told they had parking but when we arrived, we were told it was closed and had to find local parking lot which was a struggle when staff is not able to give you a Google location of it and directs it on a paper map. It would have been helpful if the hotel could notify us about that prior to arrival. "