Dear Megan,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. We are delighted to know you enjoyed our beautiful beaches and pools, as well as your room. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Zembalist,We would like to thank you for taking the time to share your experience regarding your recent visit to The Westin Resort & Spa Cancun.We are all pleased and honored with comments like yours. We really wish to thank you for your wonderful and kind comments about our hotel facilities and our most important asset, our associates.Looking forward to having the pleasure of welcoming you back to Cancun soon.Be Well

Dear Casey,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Advik Prashant,Thank you for taking the time to share your recent experience at the Westin Resort & Spa, Cancun with us. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guests such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Cancun.

Dear Janet,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.Hopefully, you will come back soon to enjoy a new unforgettable experience

Dear Alejandro G,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Carol,We would like to thank you for taking the time to share your experience regarding your recent visit to The Westin Resort & Spa Cancun.We are all pleased and honored with comments like yours. We really wish to thank you for your wonderful and kind comments about our hotel facilities and our most important asset, our associates.Looking forward to having the pleasure of welcoming you back to Cancun soon.Be Well

Dear Saurabh,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. We are delighted to know you enjoyed our beautiful beaches and pools. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Octavio,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most: you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Hopefully, you will come back soon to enjoy a new unforgettable experience.

Dear Hector,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Wilfred,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Maria Teresa,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Rosemarie,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Eneida,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us.It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Thomas,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Sevitha,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Elizabeth,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most: you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Hopefully, you will come back soon to enjoy a new unforgettable experience.

Dear Shari,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. We are delighted to know you enjoyed our beautiful beaches and pools, as well as your room. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Baljinder,We would like to thank you for taking the time to share your experience regarding your recent visit to The Westin Resort & Spa Cancun.We are truly sorry our flow rider wasn't working while you were at the resort, please note that it has been under renovation, and we hope to have it working properly soon. Hopefully, you will come back soon to enjoy of a new unforgettable experience.Be well

Dear Diana,We're thrilled you had a great experience at our property! While we apologize for any noise disturbances, we're glad it didn't overshadow your overall enjoyment. Your feedback is valuable, and we'll address it to ensure a peaceful stay for our guests. We're delighted you plan to return and that you found our massage therapy staff top notch! Looking forward to welcoming you back soon!

Dear John Robert,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear TraciWe're delighted to hear that your recent stay with us at The Westin Resort & Spa Cancun was exactly what you were looking for a quick, stress free getaway. Thank you for sharing your experience with us.It's wonderful to hear that you enjoyed the quiet atmosphere and direct ocean access in your accommodations. We strive to provide a serene environment for all our guests.Moreover, we're thrilled that you had a memorable dining experience at Arena and that Alesandro's attentive care left a positive impression on you. We'll be sure to pass along your kind words to him and the rest of our team.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another great stay in the future.

Dear Kourtney Kelly, Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Sandra,We're deeply sorry to hear about the challenges you encountered during your recent stay, and we apologize for any inconvenience caused by the issues with breakfast and communication. Regarding the breakfast inclusion, we sincerely apologize for any misunderstanding. Our breakfast package typically includes meals for up to 2 adults and 2 children under 12 years old, as specified on our booking website. We regret any confusion that may have arisen, and we understand the frustration of not having this information communicated clearly during check-in.Additionally, we apologize for the misinformation regarding the location of the gym. Our gym facilities are indeed located in the spa area, and we regret any inconvenience caused by the confusion surrounding this matter.We take your feedback seriously and will use it to improve our communication processes and ensure a smoother experience for our guests in the future. Please accept our sincere apologies for falling short of your expectations, and we hope to have the opportunity to welcome you back for a much-improved stay. Be well

Dear Samira,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Exaterina,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun. We strongly believe that there is always room for improvement, therefore we truly appreciate you mentioned that we are lacking. We greatly value your feedback and appreciate you bringing these issues to our attention.

Dear Marc C,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Gregory,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Martina,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun. We strongly believe that there is always room for improvement, therefore we truly appreciate you mentioned that we are lacking. We greatly value your feedback and appreciate you bringing these issues to our attention. Please be assured that we will take immediate steps to rectify these shortcomings. Thank you for your understanding, and we hope to have the opportunity to redeem your confidence in our resort and service.

Dear Paula,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun. We greatly value your feedback and appreciate you bringing these issues to our attention. Please be assured that we will take immediate steps to rectify these shortcomings. Thank you for your understanding, and we hope to have the opportunity to redeem your confidence in our resort and service.

Dear Sivakumar,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun. We strongly believe that there is always room for improvement, therefore we truly appreciate you mentioned that we are lacking. We greatly value your feedback and appreciate you bringing these issues to our attention. Please be assured that we will take immediate steps to rectify these shortcomings. Thank you for your understanding, and we hope to have the opportunity to redeem your confidence in our resort and service.

Dear Manuel,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Wayne,We would like to thank you for taking the time to share your experience regarding your recent visit to The Westin Resort & Spa Cancun. We are all pleased and honored with comments like yours. We really wish to thank you for your wonderful and kind comments about our most important asset, our associates.Looking forward to having the pleasure of welcoming you back to Cancun soon.Be Well

Dear Matthew,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.We strongly believe that there is always room for improvement, therefore we truly appreciate you mentioned that we are lacking. We greatly value your feedback and appreciate you bringing these issues to our attention. Please be assured that we will take immediate steps to rectify these shortcomings. Thank you for your understanding, and we hope to have the opportunity to redeem your confidence in our resort and service.

Dear Deborah,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most: you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.

Dear Siddhesh,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Jose,Thank you for taking the time to share your recent experience at the Westin Resort & Spa, Cancun with us. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Cancun.Be well.

Dear Ronald,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us.It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear AlejandroThank you for your review!We're delighted to hear that you enjoyed your stay at our hotel and found our location convenient. Our goal is to provide a peaceful retreat while still offering easy access to the main tourist areas.It's wonderful to know that you enjoyed the food at our restaurants and that our staff provided friendly and helpful service throughout your stay. We appreciate your feedback regarding the pool depth and will certainly take it into consideration for future improvements.We hope to have the pleasure of welcoming you back for another enjoyable stay at our hotel!Best regards,

Dear Christine,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.We strongly believe that there is always room for improvement, therefore we truly appreciate you mentioned that we are lacking. We greatly value your feedback and appreciate you bringing these issues to our attention. Please be assured that we will take immediate steps to rectify these shortcomings.

Dear AdamThank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the beaches and pools during your stay.We apologize for any inconvenience caused by the additional charges and the conversion rate issue. Rest assured, we take your feedback seriously and will look into the matter to ensure transparency in our billing processes.Regarding the concierge experience, we understand your concerns and apologize if you felt pressured. Your comfort and satisfaction are important to us, and we'll take steps to address this issue and ensure that our guests feel comfortable throughout their stay.In order to better understand the issue with the undisclosed charge, we have sent an email requesting more information. Your input is valuable to us, and we want to ensure that all charges are transparent and justified.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,

Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. We are delighted to know you enjoyed our beautiful beaches and pools.It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Manish,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Preston, We sincerely apologize for the inconvenience you experienced during your stay. While our hotel doesn't offer direct transportation services, our concierge team is dedicated to assisting guests with arranging transportation options tailored to their needs. Regarding the cleanliness and condition of the bathrooms, we take your feedback seriously and will promptly address this with our housekeeping team to ensure the highest standards are maintained. Your feedback is invaluable to us, and we are committed to continuously improving our services to enhance the guest experience. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Be well

Dear Paul,It is with great sadness that we learn from an overall disappointing experience. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Cancun

Dear Mike,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Janelle,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. We are delighted to know you enjoyed our beautiful beaches and pools, as well as your room. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear SuzanneOn behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Billy Rex,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Claudia,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. . It was a pleasure to host you and we hope to have the chance again very soon.Be well,