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"We found all the staff friendly and very accomodating."

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"The toms were clean , staff was very helppfull"

"Room was clean, bed was comfortable and they gave us a bottle of wine that we found in the room. :)"

"Room was clean. Staff was amazing. "

"We arrived early (noon) at Banff Park Lodge and found the road in front of the hotel, as well as 2 other hotels nearby, closed off due to a gas leak. Hotel staff told us that they would contact me when it was safe and my room was ready, which they did around 4pm. Check-in went smoothly. The room was slightly larger than average, newly furnished, with a clean, modern look, and came with a fridge, microwave, and 2 Queen beds. Unfortunately, our room didn’t come with complementary breakfast. The restaurant on-site, Crave, serves breakfast buffet for around $27. On Friday nights, Crave has a dinner buffet with a wide selection of dishes for $39, which is one of the best deals in Banff for dinner. There’s another restaurant on-site, La Terrazza, and an indoor pool at the hotel. There are many restaurants and cafes within a 10 minute walk from the hotel, if you choose to dine elsewhere. Parking charge (underground) is $14 per night."

"Beautiful hotel. "

"Super clean room, hot tub was so relaxing and well maintained and views from the room were amazing!!"

"Good location with lots of eating establishments in the area. Staff were good."